All
FAQ
Announcements
Product documents
How do I use a physical security key to protect my account?
What is physical security key? A physical security key is a type of hardware-based authentication used to verify account access and transactions. Unlike software-based options, physical security keys work offline and are not reliant on cloud services, minimizing risks like account takeovers or unauthorized access.Why choose physical security key?Published on 10 Jan 2025Updated on 29 May 2026FAQ19,671OKX x McLaren: Digital Collectibles FAQs
McLaren digital collectibles will be built on X Layer which uses innovative technologies to optimize for fast speed and low costs (gas fees) for the fans. Three reasons McLaren is using X Layer include: Speed: Fast on-chain transactions Affordability: Empowers fans all over the world to participate on-chain with its low transaction fees Innovation: Built with security and privacy enhancing ZK-SNARK technology.Published on 5 June 2024Updated on 29 May 2026FAQ6OKX House FAQ
If I redeem an NFT for physical merchandise, can I still trade or transfer the NFT on the secondary market? No. Once an NFT has been redeemed for physical merchandise, it can no longer be traded or transferred on the secondary market. If you plan to trade or transfer the NFT after purchase, please select the Redeem Later option, which allows you to mint the NFT without immediately triggering physical fulfillment.8. How can I track my OKX House order?Published on 29 Nov 2024Updated on 29 May 2026FAQ21How do I safeguard my Web3 wallet from fraudsters?
Fraudsters exploit the "greedy for a bargain" mentality and entice users to buy fuel or gift cards at low prices. They may also use captcha platforms for recharging. When users click the provided link, fraudsters can invoke code to maliciously alter permissions, obtain user password signatures, and thus gain control over the wallet address.Published on 13 Dec 2023Updated on 29 May 2026FAQ1,037Unseen City Shirts - The Roses and The Bees - NFT FAQ
What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they are not a physical object. They are stored on the internet, usually in a digital wallet for safety and security. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here is a video of how you can create one. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles.Published on 19 Apr 2024Updated on 29 May 2026FAQ23Unseen City Shirts - Blue Moon - NFT FAQ
What makes digital collectibles different from physical collectibles? Digital collectibles exist online, they're not a physical object. They're stored on the internet, usually in a digital wallet for safety and security.4. How do I create an OKX Web3 wallet? Creating a wallet is a simple and free process. Here's a video of how you can create one.5. Why do I need to use a wallet? A wallet is a safe place to store your digital collectibles.Published on 25 Apr 2024Updated on 29 May 2026FAQ2Ramadan lucky draw with OKX!
(app) Term & Conditions: Southeast Asia users who can join this campaign must trade in IDR , PHP , THB, LAK, MMK, KHR , BND, PGK in OKX P2P Lucky Draw will be open when there's more than 1,500 eligible users from both existing and new users based on campaign criteria OKX supports replacing the physical Apple Airpods Pro 3 reward with equivalent value in USDT.Published on 10 Apr 2023Updated on 29 May 2026AnnouncementsHow do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on 16 Aug 2023Updated on 2 June 2026FAQ4,306How do I create passkeys? (web)
Select one of the available options to create your passkey: Create with this device Use another device or physical keyCreate with this device Select This Device and complete the biometric authentication/PIN code on your deviceUse another device or physical key Select USB security key Insert your security key and follow the instructions to create your passkey Select A different device Scan the QR code using your mobile device or tablet's native QR code scanner and complete the authentication on yourPublished on 19 Jan 2025Updated on 29 May 2026FAQ2Security audit report collection
Overall, the audit result is at low risk. During the audit work SlowMist found 9 suggestions and 1 low risk. All the findings have been confirmed and fixed. For more information on this, check out the audit report here. OKX Wallet MPC (iOS) audit report - 2023.05.16 OKX MPC Wallet in Android has passed a safety audit by SlowMist. Overall, the audit result is at low risk. During the audit work SlowMist found 9 suggestions and 1 low risk. All the findings have been confirmed and fixed.Published on 11 Nov 2022Updated on 29 May 2026FAQ7,088SAHARA now available for Dual Investment!
The product lets you buy SAHARA low or sell SAHARA high while earning APR. Depending on your chosen strategy, you can enjoy different returns. For example: For a sell SAHARA high strategy, if the SAHARA price expires at or above the target price, you'll sell SAHARA and earn APR in USDT. If not, you'll earn APR in SAHARA. For a buy SAHARA low strategy, if the SAHARA price expires at or below the target price, you'll buy SAHARA and earn APR in SAHARA. If not, you'll earn APR in USDT.Published on 8 July 2025Updated on 29 May 2026AnnouncementsWhat's Dual Investment and how do I use its auto-renewal?
If you hold USDT, you can buy BTC when its price is low. Or if you hold BTC, you might sell it at a high price for USDT. Here's how to achieve this with Dual Investment: Select your strategy: choose whether you want to buy low or sell high. Choose your target price: select the target price you're comfortable with. Wait and watch: Here's what you'll get on the expiration date if your target is met.Published on 7 Nov 2023Updated on 29 May 2026FAQ1,541ASTER now available for Dual Investment
The product lets you buy ASTER low or sell ASTER high while earning returns. Depending on your chosen strategy, you can enjoy different returns. For example: For a sell ASTER high strategy, if the ASTER price expires at or above the target price on the expiration date, you’ll sell ASTER and earn returns in USDT. If not, you’ll have more ASTER. For a buy ASTER low strategy, if the ASTER price expires at or below the target price on the expiration date, you’ll have more ASTER.Published on 17 Oct 2025Updated on 29 May 2026AnnouncementsAVNT now available for Dual Investment
The product lets you buy AVNT low or sell AVNT high while earning returns. Depending on your chosen strategy, you can enjoy different returns. For example: For a sell AVNT high strategy, if the AVNT price expires at or above the target price on the expiration date, you’ll sell AVNT and earn returns in USDT. If not, you’ll have more AVNT. For a buy AVNT low strategy, if the AVNT price expires at or below the target price on the expiration date, you’ll have more AVNT.Published on 8 Oct 2025Updated on 29 May 2026AnnouncementsXPL now available for Dual Investment
The product lets you buy XPL low or sell XPL high while earning returns. Depending on your chosen strategy, you can enjoy different returns. For example: For a sell XPL high strategy, if the XPL price expires at or above the target price on the expiration date, you’ll sell XPL and earn returns in USDT. If not, you’ll have more XPL. For a buy XPL low strategy, if the XPL price expires at or below the target price on the expiration date, you’ll have more XPL. If not, you’ll earn returns in USDT.Published on 29 Sept 2025Updated on 29 May 2026Announcements