All
FAQ
Announcements
Product documents
OKX to list pre-market futures for MAJOR (Major) crypto
$MAJOR tokens will be used for the game mechanics and for renting Telegram usernames as well as phone numbers NFT. Asset name: Major Ticker: MAJOR Check Major Price: https://www.okx.com/price/major-major Pre-market Futures OKX Pre-market Futures allows you to trade expiry futures on crypto that have not yet been officially listed. These pre-market futures are USDT-margined and are usually delivered before the new crypto is listed on the spot market.Published on 13 Nov 2024Updated on 9 Feb 2026AnnouncementsOKX to list MAJOR (Major) for spot trading
$MAJOR tokens will be used for the game mechanics and for renting Telegram usernames as well as phone numbers NFT. Asset name: Major Ticker: MAJOR Check Major Price: https://www.okx.com/price/major-major Get ready for your trading Top up your USDT balance to get ready for MAJOR/USDT spot trading: Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational purposes only.Published on 13 Nov 2024Updated on 9 Feb 2026AnnouncementsHow do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
Insufficient cloud storage: Ensure there's enough available storage in your cloud drive. You may need to clear some space before trying again. HMS Core components (Huawei devices only): If you're using a Huawei device, make sure HMS Core is installed and updated to the latest version via AppGallery. After confirming the above, try backing up your wallet again. Visit OKX wallet FAQ or contact our OKX Assistant for further assistance.Published on 12 Jan 2023Updated on 2 Mar 2026FAQ9,631OKX to list perpetual futures for WAL, NIL, PLUME crypto
Perpetual futures trading WAL perpetual futures:Walrus is a decentralized data storage network for data and rich media content such as large text files, videos, images, and audio.Published on 8 May 2025Updated on 17 Nov 2025AnnouncementsOKX lists Internet Computer's native asset, ICP, for spot trading and launches $10M fund to support ecosystem
Geared towards developers and entrepreneurs, the creators of websites and software, the project boasts blockchain technology that runs at web speed, efficient data processing and storage and high security. The ICP token is used for decision making on the network, as well as a utility token to pay for services within the decentralized ecosystem.Published on 10 May 2021Updated on 17 Nov 2025AnnouncementsOKX lists Swarm's native asset, BZZ, for spot trading
Swarm, based on the Ethereum blockchain, incentivizes the formation of a self-sustaining digital society using decentralized storage and communication systems as well as smart contracts. Asset name: Swarm Ticker: BZZ Total supply: 62,500,000 For any inquiries regarding this listing, please feel free to contact us in the official OKX Telegram group or via the Support Center. Risk warning: Trading digital assets involves significant risk and may result in the loss of your invested capital.Published on 21 June 2021Updated on 17 Nov 2025AnnouncementsTrading of Internet Computer's ICP now live on OKX
Geared towards developers and entrepreneurs, the creators of websites and software, the project boasts blockchain technology that runs at web speed, efficient data processing and storage and high security. The ICP token is used for decision making on the network, as well as a utility token to pay for services within the decentralized ecosystem.Published on 10 May 2021Updated on 17 Nov 2025AnnouncementsHow can I troubleshoot web or app issues?
If you're unable to take screenshots in the desktop app, you may right-click on an empty area of the desktop app and enable screen sharing protection.Other issues If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on 11 Feb 2026Updated on 16 Apr 2026FAQ10Self-Managed Super Fund (SMSF) FAQ
Use Secure Wallets for Storage Store long-term holdings in a dedicated hardware wallet. Keep only essential working capital on exchanges. Protect Credentials and Access Provide view-only API keys to accountants or advisors. Never share login or trading credentials. Implement a Risk-Control Strategy Define rules for position sizing, exchange diversification, and cold storage thresholds. Regularly review and update your investment strategy to address crypto-specific risks.Published on 2 July 2025Updated on 3 Dec 2025FAQHow do I trade perpetual futures on OKX?
After choosing the margin type, you can select the trading pair using the filters located at the top of the page (for example, All for all available trading pairs, Top for the most popular trading pairs, DeFi for trading pairs with DeFi tokens, Storage for pairs with decentralized storage coins, or Alts for trading pairs with altcoins). Alternatively, you can scroll or search for the asset you want to trade.Published on 25 Mar 2024Updated on 12 May 2026FAQ130How can the OKX NFT Marketplace keep your NFT investments secured?
With state-of-the-art encryption, multi-factor authentication, and cold storage for digital assets, OKX is at the forefront of NFT security.Multichain integration OKX NFT Marketplace stands out as a multi-chain platform, supporting various blockchain networks. This multi-chain approach allows users to diversify their NFT portfolio while still enjoying the same high level of security and safety. No matter which blockchain you prefer, OKX is committed to protecting your assets.Published on 10 Nov 2023Updated on 12 Sept 2025FAQ20What should I do if facial recognition fails?
Device-related issuesApp permissions Kindly ensure that our app has been granted permission to access your phone's photo album and camera, as well as permission to use storage space. You can configure this through your phone's app permission settings.App version Update the app to the latest version and try again.Published on 11 Oct 2024Updated on 11 May 2026FAQ488Understanding the risks of using digital payment token services
Commingled assets: Shared storage can blur ownership and raise fraud risk. Service outages: Tech failures may block access to your tokens. Regulated platforms offer safeguards, but no setup is risk-free. Try to understand how your assets are stored and protected.Business Conduct Risk Business conduct risk arises when a platform acts in its own interest at the expense of its customers.Published on 17 June 2025Updated on 17 Nov 2025FAQ2Why is my OKX app not working?
Tap Storage. Select Clear Cache. If the issue continues, you can also select Clear Data (this logs you out but may resolve deeper bugs). For iOS: iOS doesn’t provide a direct cache-clearing option. Instead, delete and reinstall the app to refresh stored data.4.Published on 16 Mar 2026Updated on 6 Apr 2026FAQ13How do I manage my assets in my OKX wallet? (web)
Getting Started OKX Wallet is a non-custodial and decentralized multi-chain wallet that provides one-stop asset management, secure storage, transfer, and other functions for all users. OKX Wallet helps you to manage your assets across multi-network (e.g. Bitcoin and Ethereum) and numerous devices (e.g. iOS, Android, and web extension) by generating an on-chain identity with a seed phrase more securely and conveniently. It supports multi-seed phrase import and derivation of addresses too.Published on 22 Aug 2023Updated on 3 Mar 2026FAQ429