All
FAQ
Announcements
Product documents
Disclaimer for P2P trading services
Third parties, such as verification service providers, escrow agents, payment providers, custodians, and/or banking partners, may be involved in any OKX P2P trading services transactions. You may be subject to the terms and conditions of these third parties. OKX shall not be responsible for any loss arising or resulting from any third party.Published on 15 Sept 2023Updated on 17 Nov 2025Announcements26,936Suspension the FIX API service
The FIX API suspension the service at 00:00 on December 9, 2017 (Beijing Time). The REST API and WebSocket API are still available. Please add our API customer support WeChat (ID: ApiSupport) for API-related questions. IF new API service is launched , we will notify you again. Once again, thank you for your attention. OKX December 8, 2017 18: 30Published on 8 Dec 2017Updated on 17 Nov 2025AnnouncementsA New Domain for Decentralized Services on Web
We recommend Web users bookmark web3.okx.com for convenient access to all OKX Web3 services. No action is required; existing functionality and settings* remain unchanged. If you have any questions, please don't hesitate to contact OKX Support. OKX Wallet team Mar 19, 2025 *The DEX aggregator service is temporarily suspended while we implement platform improvements. Updates on its resumption will be announced through our official channels.Published on 19 Mar 2025Updated on 12 Sept 2025AnnouncementsOKX Wallet Service Maintenance Announcement
Dear OKX users, The service of OKX Wallet is under maintenance. Our team is working to resolve this quickly, and we will update you once everything is restored. We apologize for any inconvenience caused to you. During maintenance, your fund is safe, but there may be a delay in the display of your wallet balance and the updating of transaction status. We appreciate your support and want to assure you of our commitment to providing the best services at all times. OKX team November 22, 2024Published on 22 Nov 2024Updated on 17 Nov 2025AnnouncementsOKX Wallet Service Upgrade Announcement
Dear OKX users, OKX Wallet will be upgrading its data service at 22:00 (UTC) on June 18, 2024. You may experience the following during the upgrade: Delayed updates on Dashboard asset data Wallet transactions/interactions may fail temporarily The OKX Wallet app, wallet extension, and Web Dashboard will be affected. These are all normal conditions that may occur during the upgrade. The upgrade is expected to be completed within 30 minutes without further notice.Published on 18 June 2024Updated on 17 Nov 2025AnnouncementsAnnouncement on OKX Wallet Service Maintenance
Dear OKX users: In order to provide better services, the OKX wallet service is undergoing maintenance and upgrades. We will complete the maintenance work as soon as possible. During maintenance, transaction status updates are slightly delayed. OKX Wallet is a decentralized wallet, your on-chain assets will not be affected in any way. OKX Wallet will continue to provide you with excellent products and services! OKX team May 11, 2024Published on 11 May 2024Updated on 17 Nov 2025AnnouncementsOKX To Cease XMR Mining Service
OKX will strive to provide you with better products and services. OKX April 25, 2021 (UTC) Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 25 Apr 2021Updated on 17 Nov 2025AnnouncementsOKX pool hedging service suspended
Dear valued customers, Due to business realignment, the hedging service of OKX pool has been suspended at 9:00 (UTC) on March 31, 2021. The orders already in hedging process will be automatically canceled at 9:00(UTC) on April 1, 2021. We apologize for the inconvenience caused. Thank you for your continued support and we assure you of our best services at all times. OKX March 31, 2021 Click Here to Download OKX App >>> Click Here for OKX Twitter >>> Click Here to Join OKX Official Community >>>Published on 31 Mar 2021Updated on 17 Nov 2025AnnouncementsBKX Brand Upgrade & Service Suspension
OKX will be dedicated to provide users with better service and products. OKX March 20, 2020 (UTC)Published on 20 Mar 2020Updated on 17 Nov 2025AnnouncementsSuspension on the USDT Deposit and Withdrawal Services
In order to ensure safety, with immediate effect, we would suspend the USDT deposit as well as the withdrawal services. We would resume such services after the upgrade. Sorry for any inconvenience caused. We will continue to do better than our best to ensure the safety of our customers’ assets. Thank you very much for your attention and understanding. OKX November 21, 2017Published on 21 Nov 2017Updated on 17 Nov 2025AnnouncementsQuote sorting
I see multiple Anonymous makers submitting quotes for my RFQ, however after they expire I only see one expired quote with the "ANON" desk ticker. Why does this not show expired quotes by all of the Anonymous makers? In order to help ensure that Makers who wish to remain anonymous are protected, we do not show more than one expired or canceled anonymous quote on the RFQ Board.Published on 30 June 2022Updated on 10 Sept 2025FAQ15ONT (Ontology Token) Now Available(Update)
Thank you for your continued support and we assure you of our best services at all times. Yours truly, OKX Mar 13, 2018 -------------Mar 15, 2018, Update----------------- ONT withdrawal launch will be postponed due to a NEO wallet issue. We will make a further announcement on the updated go live schedule. We apologize for any inconvenience caused. OKX Mar 15, 2018Published on 13 Mar 2018Updated on 17 Nov 2025AnnouncementsDADI (DADI) Now Available
Thank you for your continued support and we assure you of our best services at all times. Yours truly, OKX Mar 7, 2018Published on 7 Mar 2018Updated on 17 Nov 2025AnnouncementsUpdate on OKX Embedded DEX Service Fee
Overview OKX's built-in DEX will adjust its service fee rate effective May 12, 2026 at 08:00 (UTC+8). Asa result of this fee rate adjustment, the Boost trading volume calculation rules and the invitation rebate calculation rules will be updated accordingly to reflect the revised fee rate. Fee Changes The service fee rate for OKX's built-in DEX will be reduced from 0.85% to 0.5%, effective May 12, 2026 at 08:00 (UTC+8).Published on 9 May 2026Updated on 9 May 2026AnnouncementsOKX Wallet Service Maintenance Completion Announcement
We appreciate your support and want to assure you of our commitment to providing the best services at all times. OKX team November 22, 2024Published on 23 Nov 2024Updated on 17 Nov 2025Announcements