All
FAQ
Announcements
Product documents
Why is my OKX app not working?
This guide explains common causes and practical solutions to help you restore access quickly.Why is my OKX app not working? There are several reasons why the app may stop working or crash.Published on 16 Mar 2026Updated on 31 Mar 2026FAQ2OKX Orbit Creator Rewards Program is Now Live
Keep content live At least one eligible post from the current cycle must still be live on Orbit at the time of reward payout. FAQ Do I need to sign up? No. As long as you meet the eligibility requirements, the system automatically includes you in that week's payout. Just post and you're in. 2. What kind of content counts as "eligible"? Original posts related to crypto. Market analysis, trading insights, project research, on-chain data breakdowns, market commentary, all of it counts.Published on 2 Apr 2026Updated on 2 Apr 2026Product documentationTrading of Internet Computer's ICP now live on OKX
We’re now pleased to announce that trading of ICP is live on OKX, with withdrawals opening tomorrow, May 11. The current schedule for ICP’s listing is as follows: 1. Spot trading for ICP/USDT,ICP/BTC opens at 4:00 pm UTC on May 10 2. ICP withdrawals open at 10:00 am UTC on May 11 The Internet Computer’s creators, the DFINITY Foundation, describe the project as a decentralized version or extension of the public internet.Published on 10 May 2021Updated on 17 Nov 2025AnnouncementsHow does futures spread trading work on OKX Liquid Marketplace?
How futures spreads are traded in crypto? Spread trading involves taking two futures positions in opposite directions: one long, one short. The idea is to make money off the price difference between the two futures – which are also called the two legs of the strategy. The profit a trader makes from this trade comes from the price difference, or spread, between those two contracts. That’s why this...Published on 13 Mar 2024Updated on 10 Sept 2025FAQ6My mobile phone isn't working, what should I do?
If your mobile phone isn't working properly, or you've lost access to it, or you can't get SMS codes, try the following:My SMS codes aren’t working on OKX Try these fixes first to check if you can get codes working again: Automate your mobile phone time.Published on 22 Aug 2023Updated on 27 Jan 2026FAQ463My authenticator app isn't working, what should I do?
If your authenticator app isn't working properly or you've lost access to it, try the following.My authenticator codes aren't working on OKX Try these fixes first to check if you can get your app working again: Sync your authenticator app time. For example, authenticator app has this feature under Settings > Time correction for codes > Sync now. Automate your mobile phone time.Published on 11 Aug 2023Updated on 9 Feb 2026FAQ1,992Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-Stark V2)
For advanced users, you may refer to the MOOC Course and the academic monograph.How does zk-STARK work? We create a Merkle tree using the hash of each user's account as the leaves. Each account shows balances in USD for various tokens (e.g., BTC, ETH). To handle these balances, we separate its balances into non-negative equities and debts for each token. This way, we only work with positive numbers, making it easier to handle calculations and avoid errors.Published on 21 Oct 2024Updated on 11 Feb 2026FAQ92Zero-Knowledge Proofs: what are zk-STARKs and how do they work? (zk-STARK V1)
In this article, we'll introduce how it works and explain the general mathematical concept, but if you're interested in diving deeper, start here or here.How does it work? *Execution trace table and Merkle tree constructed for zk-STARK PoR* 1.Published on 10 May 2023Updated on 8 Sept 2025FAQ179OKX TG Wallet has newly released the Gift feature and OKX TG Bot on Telegram
Enter the contract address (CA) of the token you wish to query in the group chat. The OKX TG Bot will instantly provide detailed information about the token, including price, market cap, trading volume, holders, and social media updates. Click the "Buy <> Sell" button or select preset buy/sell options to quickly navigate to the OKX Mini Wallet’s Meme Mode for trading.Published on 27 Dec 2024Updated on 17 Nov 2025AnnouncementsOKX to support CFG crypto migration
Only deposits of the new token (CA: 0xcccccccccc33d538dbc2ee4feab0a7a1ff4e8a94) will be supported. Please pay attention when depositing to avoid any losses. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational and educational purposes only.Published on 3 Nov 2025Updated on 17 Nov 2025AnnouncementsQuoting RFQs on the RFQ board (maker)
Receiving live RFQs to quote If you are a market maker on the platform, creators of the RFQ will be able to select you as a counterparty when they create RFQs and send these RFQs to you. As a market maker, you can specify the trading pairs, instrument types, and their respective maximum RFQ sizes you wish to receive by adjusting your Maker’s quote preferences, under Liquid Marketplace’s Settings menu.Quoting on a live RFQ You can check all the RFQs you received on the RFQ Board.Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationManaging RFQs on the RFQ board (creator)
Live RFQsQuotes for your RFQ If your live RFQ has received a quote from any market makers, you’ll be able to view both the buy and sell price, as well as the spread in basis points (bps) between the two prices. By default, makers have to provide a two-way quote as they don’t know which direction you want to execute in. If there’s more than one quote for your RFQ, there will be a two-dotted line below the spread of your RFQ. Selecting it will reveal less competitive quotes by other makers.Published on 7 Mar 2024Updated on 1 Apr 2025Product documentationOKX will introduce sub-account rate limit
For more details, please refer to Sub-account rate limit Fill ratio based sub-account rate limit The target go live date is early March. Any upcoming updates, including the exact go live date, will be updated through this article. OKX team January 10, 2024Published on 10 Jan 2024Updated on 17 Nov 2025AnnouncementsGifto (GTO)Now Available
Gifto is developed by Asia Innovations Group, maker of Up-live. You may find more information about the token(s) here: Gifto (GTO) Risk Warning: Trading digital assets involves significant risk and can result in the loss of your invested capital. You should ensure that you fully understand the risk involved and take into consideration your level of experience, investment objectives and seek independent financial advice if necessary.Published on 6 Feb 2018Updated on 17 Nov 2025AnnouncementsWhy is my deposit/withdrawal suspended?
Please stay tuned to our announcements for the most up-to-date status reports.Node upgrade (Deposit/withdrawal suspension) The community and project team typically work together to upgrade Node. Upon the completion of the upgrade, you can refer to the project team's official announcement. What's a node? A blockchain node is any machine that's connected to the blockchain network. This could include smartphones, ASICs, and servers.Published on 31 Aug 2023Updated on 26 Jan 2026FAQ990