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How do I buy crypto with Apple Pay?
Log in to your account on OKX app, go to Buy Crypto Select '>' icon under Select your payment method Select your payment method section On the method selection screen, select Apple Pay Select Apple Pay as your payment method Select the crypto and amount you want to purchase, then select Preview your order Review your order and confirm it by selecting Buy Authenticate the purchase using biometrics (Face ID/Touch ID) or your device PINFAQ1. How do I add my card to Apple Pay?Published on 2 July 2025Updated on 2 Mar 2026FAQ5How do I register an account on OKX?
Make sure the referral code is entered correctly during sign-up.What should I take note of when signing up with a mobile phone number? Make sure the phone number you bind is one you actively use. You’ll still be required to bind an email address. All important notifications and verification messages will be sent to your email. If you have already signed up but cannot use your phone number or want to change to a new phone number, please refer to: How do I change my phone number?Published on 23 May 2024Updated on 27 Apr 2026FAQ27,711How do I verify an individual account?
Please refer to How do I change my verified name? If you're unable to change your name manually, please contact the OKX Assistant for support. Note: if you have any other questions in regards to this process, proceed to our OKX Support Center chatbot to connect with our customer support team through our website or app.Published on 25 Sept 2023Updated on 6 May 2026FAQ31,306Why do I have to trade on OKX Liquid Marketplace?
Why should I trade on OKX Liquid Marketplace? Our Liquid Marketplace is the most powerful on-demand liquidity network on the market, to give traders the power to run any trading strategy, at any size, at the price they want. It provides liquidity-as-a-service (LaaS) allowing traders to tap into endless liquidity through an execution layer that automates trades and settlements off the order book.Published on 13 Mar 2024Updated on 30 Oct 2025FAQ16How do I open an SMSF account on OKX?
Cryptocurrency can be transferred from one exchange to another, including between SMSF-designated accounts, provided it complies with your fund's obligations under superannuation law.Get started: Open and verify an SMSF account on OKX and deposit / withdraw on OKX: How do I make a deposit? (web) How do I make a deposit? (app) How do I make a withdrawal? (web) How do I make a withdrawal? (app)15. Does OKX support direct AUD deposits and withdrawals for SMSFs? Yes.Published on 2 July 2025Updated on 3 Dec 2025FAQHow do I download my account statements?
I want to download order history Order History shows all the orders you've placed. Example: If you placed a limit order—whether it was filled, canceled, or expired—it will appear here. To download your order history, please follow these steps: Sign in to your OKX account here Hover over to Assets and select Order Center Order center is under Assets Select Order history from the menu bar to view your order history Note: order history can only display transactions for up to 90 days.Published on 6 Nov 2024Updated on 5 May 2026FAQ96How do I freeze my account? (app)
You may contact our customer service for assistance if any difficulties are encountered.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Account settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze account Get SMS/emailPublished on 11 July 2024Updated on 6 May 2026FAQ7How do I secure my exchange account?
If you don’t already have an account, you can visit the sign-up page or follow the instructions below. Learn more about phishing attacks and how you overcome them here.How do I set up security for my account?1. Sign up for a new account on OKX Navigate to our homepage and select Sign up, located in the top right corner. Along with particulars such as your email address or phone number, you'll also be required to enter a password to secure your account.Published on 12 June 2024Updated on 13 May 2026FAQ1,335How do I use my Smart Account?
doesn't have enough tokens or native tokens to cover the gas fee.Published on 30 Aug 2023Updated on 17 Nov 2025FAQ12,994How do I close my account? (web)
Get SMS/email and Authentication code and Continue to close the account Note: it's required to bind with an authentication app in your account before closing itWhy can't I close my account?I still have a balance in my account Remember to withdraw your remaining balance before you proceed to close your account.What if I have a small balance I can't clear? If you have a small remaining balance that can't be withdrawn or converted, contact OKX Assistant for help.Published on 22 Aug 2023Updated on 4 May 2026FAQ460How do I close my account? (app)
Get SMS/email and the authentication code and Confirm to close the account Note: it's required to bind with the authenticator app in your account before closing it.Why can't I close my account?I still have a balance in my account Remember to withdraw your remaining balance before you proceed to close your account.What if I have a small balance I can't clear? If you have a small remaining balance that can't be withdrawn or converted, contact OKX Assistant for help.Published on 22 Aug 2023Updated on 5 May 2026FAQ897How do I freeze my account? (web)
However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze accountPublished on 22 Aug 2023Updated on 24 Mar 2026FAQ403How do I freeze my account? (App)
Select User Center at the top left corner Go to Account settings and select Security Find Account management, select Freeze account Select Proceed Select Freeze account You can freeze your account after selecting Proceed Note: it's required to bind with Google Authentication in your account before freezing it.Published on 22 Aug 2023Updated on 13 May 2026FAQ371How do I identify OKX official accounts?
You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.DingTalk Go to the DingTalk page, copy the page link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Tiktok Go to the Tiktok page, select the profile. Copy the link.Published on 11 Aug 2023Updated on 12 May 2026FAQ5,376How do I export my AA Smart Account?
Note: One private key wallet can only create one AA Smart Account Select the Private key to back up your AA Smart Account Select your AA Smart Account > the chain that you wish to back up and select Copy anyway to back up your AA Smart Account's private key Select your AA Smart Account to copy your private key Select Copy anyway to copy the private keyKeyless Wallet This wallet doesn't store the complete private key on your local device, hence it can't be backup Note: Exported AA Smart Accounts arePublished on 11 Aug 2023Updated on 12 Sept 2025FAQ38