Learn more here.I see a balance mismatch due to settlement delay Why does this happen: In rare cases (such as system upgrades or heavy market activity), there may be a short delay before balances are updated across accounts. What to do: Refresh your Assets page after a few minutes. If the issue persists beyond 1–2 hours, contact our Support team via OK Assistant at the Support Center.What are the basic steps I need to complete?

We encourage our users to exhibit professional courtesy in discussing and attempting to resolve these matters in order to foster an environment of trust and respect between parties on the platform.What happens if I've made a trade error and my counterparty is anonymous? In this case, please reach out to your account manager or our support team. We will then explain your situation on your behalf to the counterparty while respecting their desire to remain anonymous and work towards a solution.

We anticipate that in most cases, you will be making changes to the prices that appear at first.

Our customer support team strives to handle all your disputes with care, but we'll need some processing time to review your case. The resolution of the case depends on the response of both buyer and seller. Also, the more relevant information you provide, the faster we can handle your case. Please allow up to 24 hours for the team to respond to your case.How can I raise a dispute in P2P Trading?On the app Head over to the canceled order page and select the Need help?

Once this happens, assets on the chain will no longer be tradable. To avoid any potential loss, we strongly recommend depositing your assets as soon as possible to a centralized exchange that supports OKT Chain.How do I make a withdrawal?Where can I withdraw my assets? If you currently hold assets on OKT Chain, please visit here and follow the on-screen instructions to withdraw your funds.How do I withdraw my assets? Note: this tool is only supported on desktop browsers.

Any previously saved addresses have already been automatically upgraded to match these new rules, ensuring smooth and consistent withdrawals across supported cryptos.What happens if I have multiple records of the same address after the address type upgrade? If you have saved the same address under different address types (Standard/Universal/EVM): All records will be merged into one entry.

The opposite happens if the price of ETH approaches $1,000. In this case, your USDC will be gradually swapped to ETH.What's suggested price ranges? On our platform, V3 pools dynamically suggest price ranges based on risk and token volatility. These price ranges are updated in real-time according to market conditions, and users can choose between Safe, Standard, and Expert price ranges.

Automatic synchronization will be paused in the following two cases: Your account balance is insufficient to cover the funds required for the new parameters. The profit rate of a single grid in the adjusted strategy would be negative. The system will notify you and guide you on how to proceed.21. How can I know if parameters are syncing or not and whether it requires actions from my end?

However, if you decide to unfreeze the account, you can unfreeze it at anytime by logging into your OKX app and completing a security check.Getting started Log in to your account at okx.com and go to the security center (Profile icon > Security) Find Account management at the Security Center page, select Freeze account Opening Freeze account page Read what'll happen after freezing your account What'll happen after you freeze your account Select Freeze account

You may contact our customer service for assistance if any difficulties are encountered.Getting Started Open your OKX app and select Menu Select Menu at the top left corner Go to Account settings and select Security Find Account management at the Security page, select Freeze account Select Reason to freeze account Read what'll happen after freezing your account What'll happen after you freeze your account Tick the relevant terms if you confirmed freezing it and select Freeze account Get SMS/email

This may happen in cases where platform restrictions in certain jurisdictions cause participants to be ineligible for certain campaign rewards, where OKX is unable to procure the prizes for the participants, or in any case that OKX deems in its full discretion that it is necessary for the rewards to be converted. By default, users who enter the campaign page and participate in this campaign have read and understood the Terms and Conditions of this campaign.

This may happen in cases where platform restrictions in certain jurisdictions cause participants to be ineligible for certain campaign rewards, where OKX is unable to procure the prizes for the participants, or in any case that OKX deems in its full discretion that it is necessary for the rewards to be converted. By default, users who enter the campaign page and participate in this campaign have read and understood the Terms and Conditions of this campaign.

What happens when I copy a spot Lead trader? When you successfully copy a spot lead trader, you'll automatically replicate their spot trading buy/sell orders.2. What happens when I sell my spot copy trade crypto earlier than the lead trader? You can choose to sell their spot copy trading assets ahead of the lead trader by manually selling on the copy trade management page. Your profit or loss will be the difference between your buy and sell price.3.

Liquidation happens when the level reaches 100% and the margin call alert is at 300% (TBA). Always monitor your margin level Use stop-loss orders: a stop-loss order automatically closes your position when the market price reaches a predetermined level, limiting potential losses. Adjust leverage levels: modify your leverage as you prefer. As using high leverage increases the risk of liquidation, consider using lower leverage to reduce potential losses.

Select I understand after checking what'll happen to Your account, Your personal information, and Your orders after closing your account and select Next Read the information about what'll happen after you close your account 7. Review your account assets in Trading, Grow, OKX account balance, Web3 wallet balance (if your wallet is connected to your exchange account), untradable assets, and select Continue 8. Close account after your reconfirmation 9.