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Getting to know your activity and portfolio pages
The Activity Page gives you a unified view of your trading activity, so you always know where you stand.Portfolio Page The Portfolio page provides a clear breakdown of your assets and makes managing them fast and simple. Portfolio page on OKX appKey Features of the Portfolio Page: Clear Breakdown: Easily see the separation between your cash holdings (e.g., Australian Dollars), your crypto assets.Published on 5 Nov 2025Updated on 29 May 20261Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on 1 June 2023Updated on 29 May 20265,607What attestation do we need to agree to when verifying as an institutional customer?
As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is aware of its obligations under OKX’s Terms of Service and to ensure compliance with certain regulatory requirementsPublished on 5 Feb 2024Updated on 29 May 2026132What do I need to do when I change my country of residence?
If you need to close positions or manage unsupported assets, your transition journey will be customized to help you navigate these changes smoothly and efficiently.How do I change my country of residence?Published on 10 Apr 2025Updated on 29 May 2026638How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
How do I know whether I'm required to complete the anti-money laundering (AML) program questionnaire? If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process. For example, if you're a...Published on 12 Dec 2024Updated on 29 May 202680How do I determine my company type and understand which documents I need to prepare?
Refer to your official legal documents On your certificate of incorporation and/or business registration, there should be indicators assigned by the government agency responsible for issuing such documents stating the nature of your institution. Memorandums and articles of association and similar formation documents can be helpful.Review your organizational structure Additionally, you can review...Published on 13 Oct 2023Updated on 29 May 2026147Why do I need to fill in tags (tag/memo) when I withdraw or deposit certain cryptos?
You need to fill out both the deposit address and tag/memo before submitting a request. If this is not done, the funds may not be credited to the correct address. Note: deposit tag/memo are typically 7–8 digits long. Please refer to the tag/memo number displayed on the deposit page and enter it exactly as shown. For example, you can find both the deposit address and tag/memo on the deposit page in the screenshot below: Deposit page with both deposit address and tagHow do I fill in the tag/memo?Published on 22 Aug 2023Updated on 29 May 2026417How do I check the status of my returned withdrawal?
It should clearly include: Withdrawal TXID from OKX Refund TXID from the external platform Token type Token amount Deposit address (with tag/memo, if needed) Show the deposit address for the specific token type on the external platform. This is required if the withdrawal was returned due to a wrong or missing tag/memo. Important things to note: Record the video using a separate device (screen recordings are not accepted). The conversation must be with human support on the external platform.Published on 30 Oct 2023Updated on 29 May 2026298How can I get my project listed on OKX?
Include key metrics such as: Total Value Locked (TVL) Market share User growth Accurate, data-driven information strengthens your application.Do I need to explain competitors and differentiators? Yes. Clearly explain: Who are your competitors What makes your project unique This helps reviewers understand your market position.What should I include about tokenomics?Published on 16 Apr 2026Updated on 29 May 20261How to transfer crypto from Coinbase to OKX?
If you're looking for a new crypto exchange, here are a few things to consider about OKX: Low trading fees in the Netherlands & Belgium: OKX's maker fee starts at 0.08%, making it the most competitive offer in the Netherlands. We also offer free iDeal, Bancontact and SEPA bank transfers. Regulated in Europe: OKX was the first to obtain a MiCA license, making it available for the whole of Europe.Published on 19 June 2025Updated on 29 May 20267How do I deposit and redeem crypto on OKX Earn?
To deposit your crypto and start earning, you'll need to sign up or log in first. Then you can explore Earn offers, deposit your crypto, and redeem it. How to deposit crypto Find Earn offers on the individual asset pages or on your portfolio page Select the offer you like Select the earning option Select Next to start depositing. If you don't have enough crypto, you can deposit it from another platform, buy on OKX, or convert another crypto.Published on 10 Aug 2023Updated on 29 May 202656What's Options trading?
In any single-currency/multi-currency/Portfolio margin account, you can choose to place orders as an isolated or cross position. Isolated means this position is separated from other positions. In Single/Multi-currency, long option positions could only be placed as isolated positions as it's free of liquidation. For pure option buyers, you could always choose isolated even if you're in Portfolio margin so that you don't need to worry about any margin requirement for long option positions.Published on 19 Nov 2024Updated on 2 June 202612How to claim my RL OKXclusive Pass?
To get the RL OKXclusive Pass, you will need to download the OKX App first. Please follow this step-by-step tutorial to create your crypto wallet and claim the RL OKXclusive Pass.Published on 5 Apr 2023Updated on 29 May 202640How do I make full use of OKX's time-saving NFT trading tools?
As crypto-verse continues to evolve, we remain dedicated to equipping you with the tools you need to stay ahead in their trading journey.Published on 5 Jan 2024Updated on 29 May 202610How do I withdraw AUD with bank transfer?
You can review your withdrawal history: On the web: select Assets > Withdrawal > All withdrawals On the app: select Portfolio > transactions > filter Cash withdraw type Web: all withdrawals on the withdrawal page App: transactions on the Portfolio page5. Why is my withdrawal rejected by Wise? Certain payment service providers, like Wise, don't facilitate transfers from cryptocurrency exchanges.6. Where do I find limits, fees and processing time details for cash withdrawal?Published on 13 Mar 2024Updated on 2 June 202621