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Where do I find limits, fees and processing time details for cash withdrawal?
Example of the withdrawal options available under Australian Dollar How do I view the processing fees? Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low. If a fee applies, we'll clearly display the fee amount. Otherwise, you'll see No fee stated.Published on 13 Apr 2026Updated on 29 May 2026Where do I find limits, fees and processing time details for cash deposit?
View the available cash deposit options on your deposit method for app As the Australian Dollar is the only supported currency, AUD balance will be the available cash deposit option on your deposit method for the webHow do I view the processing fees? Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low. If a fee applies, we'll clearly display the fee amount. Otherwise, you'll see No fee stated.Published on 13 Apr 2026Updated on 29 May 2026Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on 23 May 2025Updated on 29 May 202638Common scam tactics
Throughout the trading process, please maintain a certain level of caution to prevent potential asset losses resulting from private transactions. Familiar yourself with various fraudulent tactics and scenarios to identify the scammers' trends and behavior, so you can avoid being the next victim.Published on 28 Sept 2023Updated on 29 May 20262,712Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on 29 Jan 2025Updated on 29 May 202630How do I verify my identity with Singpass?
with the authentication Agree with the sharing of your details with Singpass You'll be redirected to the Singpass successful notification page, select Next to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've gotPublished on 13 Sept 2024Updated on 29 May 20265Why is my withdrawal taking longer than usual?
After cancellation, the current withdrawal process will be cleared. If you still need to withdraw, you’ll need to submit a new request.Please note that during asset transfers between cold and hot wallets, new withdrawal requests will still need to wait for funds to be transferred from the cold wallet to the hot wallet before they can be processed. Therefore, canceling and resubmitting a withdrawal will not speed up the process.Published on 29 Feb 2024Updated on 29 May 2026259Guide to ID and selfie photos for identity verification
The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support.Published on 13 Oct 2023Updated on 28 Jan 202613,900How can the OKX NFT Marketplace keep your NFT investments secured?
OKX takes this challenge head-on by providing a verification process that separates the wheat from the chaff. Every NFT listed on the OKX Marketplace undergoes a thorough vetting process to confirm its authenticity. This process significantly reduces the risk of unknowingly purchasing counterfeit or misrepresented NFTs.Published on 10 Nov 2023Updated on 29 May 202620How do I withdraw AUD with bank transfer?
Where do I find limits, fees and processing time details for cash withdrawal? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on 13 Mar 2024Updated on 2 June 202621How do I make full use of OKX's time-saving NFT trading tools?
Streamlined identity verification process: accelerating onboarding We recognize the importance of a seamless onboarding process. The platform has streamlined its identity verification procedures, ensuring a hassle-free experience for you. This time-saving initiative allows traders to swiftly complete the necessary verification steps, enabling them to dive into the world of crypto trading without unnecessary delays.Published on 5 Jan 2024Updated on 29 May 202610What do I need to do when I change my country of residence?
for you to start your trading journey You'll then be asked to verify your identity again, similar to Guide A Upon successful identity verification, your country/region of residence will be updated to your new one.Important notes Temporary logout Your account will be logged out for approximately 5 minutes during the update process.Published on 10 Apr 2025Updated on 29 May 2026638What's Snap mode - powered by UniswapX, and how do I use it?
The wrapping process is where you send your ETH, for example, to a smart contract that converts it into WETH, which conforms to the ERC-20 token standard. The smart contract then holds your ETH and issues an equivalent amount of WETH in return. The process is reversible — you can unwrap WETH back into ETH at any time by sending your WETH back to the smart contract, which will return your original ETH.Published on 1 Mar 2024Updated on 29 May 202642What's KYC: What to expect and why it matters?
KYC isn’t a one-time task—it’s a continuous process that evolves with your account usage and regulatory changes.Published on 24 June 2025Updated on 29 May 202665How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on 5 Sept 2023Updated on 6 Apr 20267,045