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How do I adjust the color theme of the trading interface?
This customization enhances your overall trading experience, allowing you to stay focused and productive for longer periods.Published on 27 Nov 2024Updated on 10 Sept 202523How do I display historic orders on the chart?
This feature allows you to view past executed trades, including their price points, quantities, and timestamps, offering a visual representation of your trading activity over time. By analyzing historic orders, you can better understand market behavior, identify recurring patterns, and assess the effectiveness of your trading strategies. This tool is especially helpful for spotting key price levels, refining entry and exit points, and improving decision-making in future trades.Published on 29 Nov 2024Updated on 10 Sept 2025417How do I share order parameters?
This feature allows you to generate a shareable link or a visual representation of your order. Choose your sharing method: you'll have the option to: Copy a shareable link: ideal for sending the details via chat, email, or social media. Download an image of the order details: useful for sharing in discussions, forums, or presentations. Share with your peers: once you’ve generated the order details, send the link or image to your trading group, mentor, or peers.Published on 7 May 2025Updated on 10 Sept 20254How do I change the chart type?
We provide you with a variety of options to select the chart type that best aligns with your trading style, ensuring a personalized trading experience. For example, by simply choosing TradingView when you're trading on our platform, you gain access to an extensive array of chart types and advanced tools. This integration significantly boosts your analytical abilities, empowering you to make smarter, well-informed trading decisions.Published on 5 Nov 2024Updated on 10 Sept 202513How do I track my assets when trading in Spot and Futures mode?
We've seamlessly integrated these options to improve your trading experience. They're crafted to simplify navigation and elevate user satisfaction. Positions and assets are combined in one menuHow do I filter to track my positions and assets? Users will find their positions and assets displayed together under the Positions and Assets menu. All you have to do is select the arrow next to Positions & Assets.Published on 23 Oct 2024Updated on 12 Feb 202619How do I access cryptocurrency derivative products in Australia?
Sophisticated Investors are a category of wholesale client with previous experience using financial services that allows them to assess the merits, value and risks - along with their own information needs and the adequacy of information provided to them. The knowledge assessment is one factor in our assessment of whether you may be a sophisticated investor.Published on 20 Mar 2024Updated on 17 Nov 202520What's KYC: What to expect and why it matters?
We’re constantly improving the KYC experience to make it faster, safer, and more user-friendly. Here’s what to expect: Faster processing times through automation and AI-driven verification Stronger security with encrypted storage and facial recognition tools Privacy-centric updates that minimize unnecessary data exposure Broader support for global ID types and regional verification options As regulations evolve, so will KYC—and we’re committed to keeping your experience seamless and secure.Published on 24 June 2025Updated on 6 Apr 202655How can I switch the site to my preferred language?
Our goal remains to offer a localized language experience in every supported country once this becomes possible. Note: for certain regions such as the United States and the United Kingdom, English is the only available language option and you can’t switch to other languages.On the app Adjust the language settings by navigating to Menu before selecting Profile and Settings.Published on 15 Jan 2026Updated on 31 Mar 202615How can I troubleshoot web or app issues?
If you experience issues while using the OKX website or app, please try the following troubleshooting steps first:Use an incognito browser Try accessing OKX using Incognito mode in your browser.Clear cache or DataFor Android Go to Settings > Apps > OKX app > Storage. Select Clear Cache first.Published on 11 Feb 2026Updated on 10 Apr 20266How do I explore new trading opportunities on OKX?
Our new advanced feature, OKX Feed, is designed to boost your crypto trading experience, including crypto-specific insights, real-time updates from whitelisted X accounts, and community-driven content using sentiment analysis. Stay globally connected to crypto news and access critical updates. Everything on the feed will automatically show up in your native language.Published on 17 Jan 2025Updated on 15 Oct 20253How do I request an increase in AUD deposit and withdrawal limits?
This is a complimentary service provided to enhance your experience with OKX.Can I request another limit increase if my first request is denied? Yes, if your initial request is denied, you may submit a new request with additional or updated information for reconsideration. No decision is final. However, we can't guarantee the following requests will be approved. For further assistance or inquiries, don't hesitate to reach out to us via chatbot at the Support center.Published on 15 Dec 2023Updated on 17 Nov 202510What's OKX Convert?
Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.Published on 27 Sept 2023Updated on 1 Apr 20262,162What are untradable assets?
However, to improve our user experience, we support untradable asset withdrawals. Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on 26 Sept 2023Updated on 6 Apr 20263,920Why do I have to trade on OKX Liquid Marketplace?
End-to-end automated execution from order, to price discovery, settlement, and clearing, makes for an efficient experience. Capital efficiency: Traders can leverage lower margin requirements using our smart portfolio margin tools to offset their positions in opposite directions and across different products. Lower executed fees compared to executing two individual outright trades.Published on 13 Mar 2024Updated on 30 Oct 202516OKX Australia: what can I use in Australia?
As part of our global commitment to compliance with local regulatory standards and to providing local currency support, your OKX experience is now provided by entities registered onshore in Australia.Published on 21 Feb 2024Updated on 17 Nov 202553