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How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) A valid government-issued document that shows your current name and address Valid utility bills such as water, electricity, gas, home attached tv or internet bills, landline telephone bills (mobile phone statements are not acceptable)Before uploading your Proof of Address, please ensure the following: The POA must be yourPublished on 5 Sept 2023Updated on 29 May 2026862A beginner's guide to identity verification
The following types of documents can be used to verify your address for identity verification: Driver's license (if the address is visible and matches the address provided) Government-issued IDs with your current address Utility bills (water, electricity, and gas), bank statements, and property management invoices that were issued within the last 3 months and clearly show your current address and legal name Documentation or voter identification listing your full address and legal name issued withinPublished on 25 Sept 2023Updated on 29 May 20266,480How do I verify OKX's ownership and balance of the wallet address?
In our case, enter the command cd ~/Downloads/proof-of-reserves Enter the following command in terminal (The file name can be replaced with another file that needs validation) Mac: .Published on 26 Sept 2023Updated on 29 May 20261,003World Cup VIP Exclusive Gift Set FAQ
Our team will review your case and arrange a replacement or reshipment as appropriate.How long does a replacement or reshipment take? Timelines depend on the outcome of the review. Please contact customer support for an estimate based on your specific case.Do I need to return the entire set to exchange one item? No. You only need to return the specific item that requires replacement.Can I request a reshipment for a missing item? Yes.Published on 19 Dec 2025Updated on 4 June 2026321OKX x McLaren: Digital Collectibles FAQs
Each one is distinct and cannot be replaced by a similar one as they all have unique metadata.When will the Race Rewind Digital Collectibles be available? Digital collectibles will be released for each race. These will always be available between 10am GMT on Fridays until 10am GMT on Mondays during every race weekend. Las Vegas will have the same drop timings as all other drops despite having a different racing schedule.Published on 5 June 2024Updated on 29 May 20266How can you protect yourself from a phishing attack?
Pharming: the attacker spots the vulnerability of the user's computer system and modify the file about DNS information stored in the user's computer with malicious code, and replaces the website address that the user would visit with the phishing website address. After entering the legitimate website address in the browser, the user will be auto-redirected to the phishing website address. If the user isn't aware of this, the attack is successful.Published on 17 Aug 2023Updated on 29 May 20263,764How do I create passkeys? (web)
When you reset it, you'll replace your current passkey with a new one during the process. To reset your passkey: Go to Profile > Security > Security Center > Passkeys > Manage Select Reset and complete the verification process.Published on 19 Jan 2025Updated on 29 May 20262X Layer FAQ
XKO addresses aren't a replacement for 0x addresses. Instead, they're a complementary format supported in parallel. XKO and 0x formats co-exist. Address Type Description XKO-prefix Address A featured address format introduced by X Layer, designed to improve transfer recognizability. 0x EVM Address The standard EVM address format, which remains fully supported and will continue to be supported long term.3.Published on 29 Jan 2026Updated on 29 May 202610How can I enhance my OKX app security?
If financial risks still exist after these steps, consider replacing the device and contacting our support immediately at urgent@okx.com.What are the things that I can do daily to secure my security? If suspicious activity persists, switch to a trusted device and perform the following checks:Audit the security of your account Reset your login password: create a strong, unique password used exclusively for OKX, learn how you can change it here.Published on 14 May 2026Updated on 29 May 2026OKX House FAQ
We'll assist you with a replacement or refund, depending on availability.13. How often are new items added to OKX House? Our OKX Shop is regularly updated with the latest products and limited-edition items. While there's no fixed schedule, new additions are introduced periodically, so be sure to check the OKX House page frequently for updates.14. Who can I contact for support regarding OKX House?Published on 29 Nov 2024Updated on 29 May 202621How do I get started with OKX Trade?
DEXs replace order books, order matching systems, and institutional market makers with protocols called AMM and smart contracts to create liquidity pools and define the price of assets according to mathematical equations. In DEXs, users aren't technically trading against counterparties. Instead, they're trading against the liquidity locked inside smart contracts. A smart contract pairs the crypto received from a user with another token and swaps using preset mathematical equations.Published on 26 July 2022Updated on 5 June 202679OKX wallet FAQ
How can I cancel or replace a pending Ethereum transaction in OKX Wallet? Simply go to OKX wallet, select More > History on the wallet homepage, find the issued transaction, and click Cancel transaction or Speed up as needed.9. Do I need to pay network fees for failed transactions in OKX Wallet? Yes. You need to pay a network fee for processing the transaction when you initiated operations, such as sending/transferring crypto on the network.Published on 24 Aug 2023Updated on 29 May 20262,959What's OKX Security Assistant?
If you encounter situations such as “deposit or withdrawal address appears to be replaced” or “address changes after pasting,” perform the following checks:Compare addresses across devices Compare the deposit or withdrawal addresses shown in the app and on the official website. If they differ, there may be a risk.Browser no-plugin or incognito mode comparison Log in using a browser with no plugins or incognito/private mode and compare the address with the one shown in normal mode.Published on 15 Jan 2026Updated on 29 May 202664TradingView Subscription Codes – Terms and Conditions
Code Forfeiture: If any cancellation, change, or similar issue arises with a TradingView subscription after a code has been applied, no code refund or replacement will be given by OKX, and users cannot claim any acquired rights to reuse the code.2.17.Published on 23 July 2025Updated on 29 May 20266What is OKX keyless wallet?
Moreover, platforms that are centralized can be easily replaced. If the platform is compromised or is malicious, the assets can still be withdrawn using the other two private key shares, ensuring that there is no threat to your assets. Keyless wallets enhance security. The risk of private key compromise is reduced because even if the private key share on your device is compromised, you can still recover your wallet using private key shares stored on the OKX server and iCloud or Google Drive.6.Published on 1 Aug 2023Updated on 29 May 2026212