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X Layer upgrade and OKT/OKB asset handling FAQ
X Layer is a public blockchain, decentralized public blockchain launched by OKX. It isn't a sub-chain or dedicated chain of the OKX exchange. Anyone can deploy projects on X Layer. OKX doesn't endorse, guarantee, or take responsibility for any third-party projects deployed on X Layer. Using decentralized public blockchain projects involves risks. Please refer to the X Layer ecosystem risk disclosure and participate cautiously.Published on 13 Aug 2025Updated on 29 Jan 202629What's Leaderboard?
Yes, you can remove yourself from the Leaderboard whenever you like.To hide your trading stats from public view, head over to Profile > Settings > Personal Trades > Hidden.6. How do I get listed on the OKX Leaderboard? Enable public sharing: head over to Profile > Settings > Personal Trades, and switch visibility to Visible. Trade actively: your performance data will be collected automatically from your live trades.Published on 25 Apr 2025Updated on 2 Jan 20266Why haven’t I received a reply from the blockchain project team?
If your transaction is still pending Delays may occur due to network congestion or low transaction fees. You can monitor updates on blockchain explorer or wait for additional confirmations.When should I contact customer support? You should reach out to customer support via OKX Assistant if: Your OKX transaction shows completed, but your balance hasn’t updated. You accidentally sent crypto to the wrong address or network. But first, visit here.Published on 17 Oct 2025Updated on 27 Jan 202613What can I do with Discover in the OKX wallet?
If you are unable to access the DApp, you can try the following methods: Make sure you are connecting via the OKX Web3 Wallet Check your network connection (if the network connection is stable but you still can’t access the DApp, you may try switching to a different network node) Refresh the page or restart your device, then try accessing it againContact Us If you have any questions about OKX Wallet, you may join our Discord group.Published on 24 Feb 2023Updated on 25 Mar 20266,391OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on 28 Sept 2023Updated on 13 May 2026663What's a token airdrop?
Airdrops may have different requirements, such as the number of interactions with on-chain DApps, investment amounts, NFTs claimed, or following the project's social media accounts. Airdrops are typically intended to promote the project by distributing tokens for free, cultivating an initial user base, expanding the project's influence, besides increasing public awareness and interest. Airdrops are usually provided for wallets that interact with the project before a certain date.Published on 10 Aug 2023Updated on 16 Apr 20264,449World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on 19 Dec 2025Updated on 24 Apr 2026318OKX DEX User Guide (Web)
For example, some tokens have low liquidity, and the transaction may fail if you set the slippage tolerance to less than 5%View transaction history After completing a transaction, click Portfolio at the top of the official website > History to view your transaction records.You can also jump to the blockchain explorer to view the details of a specific transaction. If you have a large number of transactions, you can filter the records by network for easier viewing.Published on 25 Aug 2023Updated on 12 Feb 20261,020What types of partnerships does OKX have?
We support allowlist mint, public mint, or a combination of both (multi-round mint). NFT Pass: NFT Pass is co-created by OKX NFT and offline events or popular IPs. Holders can authenticate and prove their attendance and access corresponding privileges.3. How can I get my project listed on OKX Drops?Published on 18 June 2024Updated on 9 Feb 2026129What's a dusting attack?
In Web3 ecosystems, dusting attacks may occur in different scenarios. The recommended actions depend on where the dust appears. Web3 wallets: If dust appears in your wallet, you can usually ignore it and continue managing your assets as usual. Avoid interacting with the dust or transferring it. Even if the dust is later moved, attackers typically can't establish a meaningful link to your identity.Published on 4 Oct 2024Updated on 3 Mar 202614How do I protect my account from Trojan horse takeovers?
Malicious Websites and Pop-ups Simply visiting a compromised website or clicking on deceptive pop-up ads may trigger an automatic malware download. This is known as a drive-by download. Social Media Traps Hackers may impersonate legitimate brands or accounts and distribute malicious links through public posts, comments, or group discussions.Published on 30 May 2025Updated on 5 Feb 202614What can I do if my device is running in an unsafe environment?
Depending on the scenario, please try the following: If your phone is rooted, you may: restore the phone to an unrooted state, or download and log in to the OKX app on an unrooted device If you're using public wifi with security risks, switch to a private, safe network instead. If suspicious applications are running on your device, scanning and removing malware is recommended.Published on 19 Jan 2023Updated on 12 Feb 2026301OKX DEX user guide (app)
We do not store your password or seed phrase — if they are lost, we will not be able to help you recover them, and you may risk losing access to your assets. On-chain price movement: due to on-chain price changes, the original quote could no longer be fulfilled at the time of order execution, so the order couldn't be completed. If needed, you may try again at a different time. Q: Why does OKX Wallet require token approval?Published on 24 Aug 2023Updated on 7 May 20266,181Why is my deposit/withdrawal suspended?
The exact definition of a node may depend on the design and structure of the particular blockchain. A "node" in the context of blockchain can vary depending on the type of network. For example, a node in the Bitcoin network downloads the entire blockchain, verifies transactions, and mines new blocks. However, in the current state of the Bitcoin network, full nodes, light nodes, and even regular users can also be considered as nodes. What's a node upgrade?Published on 31 Aug 2023Updated on 26 Jan 20261,027Options trading FAQ
For market makers, please contact your account manager or institutional@okx.com to raise any rate limit.How do I access trade history for options (Public)? Orderbook trade history is available via websocket. Please note this only includes orderbook option trades. RFQ trades history is also available via websocket. This includes all the RFQs, so you might have to filter out option trades.Published on 19 Nov 2024Updated on 9 Feb 20264