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Crypto gift FAQ
Note: Starting from 04 October 2024, at 16:00 (UTC+8), the gifts will be valid for only 2 days. If not redeemed within this timeframe, they will be returned to the sender's account. When sending a gift, the value of the gifts can't exceed 10,000U within 24 hours. Note: if you reset or update your password, email address, phone number, authenticator app, passkey, or other security settings, you won't be able to send crypto gifts for 24 hours.Published on 26 Sept 2024Updated on 11 May 20261,106Learn & Earn Campaign that is only for Turkish users event rules
Learn & Earn Campaign that is only for Turkish users is an educational initiative introduced by OKX. This event is open to users in the Turkey region who hold Turkey ID documents You can learn about blockchain knowledge, understand OKX, complete the quiz, and have the opportunity to earn free tokens. Read the rules below to learn more.When does the event take place? The promotion starts on 24 October, 2023 (10:00 UTC+3) and ends on 14 November, 2023 (23:59 UTC+3).How do I participate?Published on 24 Oct 2023Updated on 9 Feb 202637OKX customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms and Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Published on 7 Aug 2023Updated on 8 Oct 202587OKX Web3 wallet customer review reward from Sourceforge terms and conditions
OKX is inviting customers to post reviews on SourceForge. If you have received a feedback link by email, we invite you to leave an unbiased and fair review for a chance to receive a $20 gift card. Terms & Conditions: Any reviews published will be publicly visible to SourceForge site visitors on the SourceForge.net website. Gift cards are not contingent upon the submission of positive reviews.Published on 7 Aug 2023Updated on 28 Aug 202555World Cup VIP Exclusive Gift Set FAQ
Our team will review your case and arrange a replacement or reshipment as appropriate.How long does a replacement or reshipment take? Timelines depend on the outcome of the review. Please contact customer support for an estimate based on your specific case.Do I need to return the entire set to exchange one item? No. You only need to return the specific item that requires replacement.Can I request a reshipment for a missing item? Yes.Published on 19 Dec 2025Updated on 24 Apr 2026318How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on 10 Nov 2023Updated on 12 Sept 202558How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on 17 Aug 2023Updated on 17 Apr 20263,728OKX Valentine's day crypto gift - terms and conditions (SEA region)
Campaign eligibility: This campaign is only available for selected users to invite new users to join OKX. Crypto gifts are only given to eligible crypto gift recipients meeting the following requirements. The invited crypto gift recipient must not be an existing OKX user, and must register with OKX and complete identity verification within the campaign period via the gift link.Published on 13 Feb 2025Updated on 9 Feb 20261How do I safeguard my Web3 wallet from fraudsters?
Use legitimate services only: avoid clicking on falsely advertised links for gift cards, fuel cards, recharge cards, etc., especially those offering redirection services. For legitimate recharge services, please use the recipient's provided address to prevent financial losses.What should I do if my wallet is compromised?Published on 13 Dec 2023Updated on 6 May 20261,015Valentine's Day Referral at OKX - terms and conditions
Campaign eligibility: Campaign Period: 14 Feb 12:00 - 24 Feb 12:00 (10 days) UTC+8 This campaign is only available for selected users to invite new users to join OKX. Crypto gifts are only given to eligible crypto gift recipients meeting the following requirements. The invited crypto gift recipient must not be an existing OKX user, and must register with OKX and complete identity verification within the campaign period via the gift link.Published on 13 Feb 2025Updated on 9 Feb 202615What is the New User Full Rebate Program?
After registering via a designated channel, log in to the OKX app Access the Program landing page via the Homepage Card, Campaign Center, or other designated entry points Review the activity details and tap Enroll to join You may enroll at any stage before completing your First Qualifying Trade — including before or after completing your identity verification or making your first deposit Note: Each user may only join one New User Bonus activity at a time, regardless of the entry point used.3.Published on 16 Mar 2026Updated on 11 May 20263How to get started with Savings Starter?
You can earn up to 30% APR for 3 days when you subscribe to this product.Rules Savings Starter is only available for eligible first-time Earn users who have completed their identity verification through their master OKX account. You can only subscribe once to a Savings Starter product. You can redeem your crypto from Savings Starter at any time. However, if you redeem within the 3-day term, you will not receive any interest.Published on 5 Sept 2023Updated on 9 Feb 20262,404Common scam tactics
Be cautious when an individual requests upfront payment through unconventional methods, such as wire transfers, gift cards, or cryptocurrencies. Some scammers will alert you that you've won a prize, but you'll be required to pay an upfront fee in order to receive the prize. Before making any payment, ensure you understand the nature of the transaction and deal only with trusted entities.Published on 28 Sept 2023Updated on 11 May 20262,678How to claim my RL OKXclusive Pass?
All Participants will win a Gift but no particular Gift is guaranteed. This promotion is on a first-come, first-served basis, and a maximum of 10,000 NFTs are available. Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient.Published on 5 Apr 2023Updated on 12 Sept 202539What are Source of Funds (SoF) and Source of Wealth (SoW)?
If you purchase 100 USDC via the P2P trading on OKX, and the money used to buy the 100 USDC comes from your salary, you only need to select Employment Income as the source of funds. Source of Wealth (SoW): refers to the origin of an individual's overall financial assets, typically accumulated over time through means such as employment, business ownership, investments, or inheritance.Published on 24 Dec 2024Updated on 11 May 2026813