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How can I switch the site to my preferred language?
We prioritize regulatory compliance by selecting the languages where we can currently operate locally in supported regions. This approach allows the platform to operate smoothly while remaining mindful of our regulatory obligations. Our goal remains to offer a localized language experience in every supported country once this becomes possible. Note: for certain regions such as the United States...Published on 15 Jan 2026Updated on 29 May 202632How do I avoid scams from off-site communication in P2P transactions?
Don’t rush to make the payment if the remaining time in the payment window is insufficient, as the order may be canceled if you transfer funds after the timeout.What safety practices should I follow during P2P trades? Never engage in any form of communications off-site — always stay on our in-app chat. Don't share personal information like CNIC, bank credentials, or selfies. Don't pay after the order timeout period, as you lose escrow protection.Published on 11 Sept 2025Updated on 29 May 202617How do I identify OKX official accounts?
Self-service tool For quick access, click the button below:How do I verify OKX official accounts? You can now identify official OKX accounts or channels via channel verification.Published on 11 Aug 2023Updated on 29 May 20265,383How do I manually cancel my transactions on the official deBridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually cancel it from the deBridge platform by following the steps below: Head to the official deBridge website: Start connecting your wallet by selecting Connect wallet on the website Connect the wallet to start the redeeming process Enter the transaction history page by selecting the Clock option Get the list of transactions from the history option When you're on the transaction history page, look forPublished on 10 Sept 2024Updated on 29 May 202645Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
OKX’s computer is the official time-keeping device for the Promotion. How to Enter: Click here to log in to your OKX Web3 wallet. If you do not have an OKX Web3 Wallet, you can download the OKX mobile app or desktop app from the relevant app store and make one for free. Click here for additional instructions.Published on 19 July 2024Updated on 29 May 20261How do I check if an email is officially from OKX via EML file?
This can make it easier for some users to mistake a faked email for an official message.Published on 24 Nov 2025Updated on 29 May 202618How do I manually redeem my funds on the official Portal Bridge website?
Once you've submitted your order but it's in the pending state for too long, you can try to manually redeem your assets from the Portal Bridge by following the steps below: Copy your transaction hash by going to Trade > Swap > Transaction History on the web or app. Choose the transaction, then select Transaction Details to access and copy the transaction hash Select the transaction details Copy...Published on 11 Sept 2024Updated on 29 May 202632How do I protect my account from Trojan horse takeovers?
Common infection methods include: Phishing Websites Hackers may create fake websites that closely resemble official software or service pages. These often appear in search results or advertisements and prompt you to download malicious installers. Tampered Software Installers Some applications are repackaged to include hidden malware such as keyloggers or remote access tools. These are commonly distributed via unofficial platforms like torrent sites, public forums, or social media.Published on 30 May 2025Updated on 29 May 202614What's OKX Security Assistant?
If they differ, there may be a risk.Clipboard tampering test First, record the correct address in Notepad or Notes, then paste it into the input field or address bar. If it’s automatically changed, there may be a risk.What should I do if I suspect my device has been compromised?Published on 15 Jan 2026Updated on 29 May 202664Security audit report collection
OKX Wallet private key module audit report - 2022.10.31 The private key module of our Web3 wallet has passed a third-party safety audit : Private keys and seed phrases are only stored on user's devices. Private keys and seed phrases are not uploaded to any external server. For more information on this, check out the official announcement from Slowmist.Published on 11 Nov 2022Updated on 29 May 20267,087OKX P2P verified merchant service agreement
Please visit this Site or this page on a regular basis, especially before using the Services, and review this Agreement. Your continued use of any of our Services and the Site following any such modification constitutes your acceptance of these modified terms. If you do not accept the revised terms of this Agreement, you should stop using the Services.2.Published on 15 Sept 2023Updated on 28 Jan 2026753What's Dual Investment and how do I use its auto-renewal?
Dual Investment allows you to navigate the unpredictable world of cryptos with a safety net, ensuring gains regardless of the market's direction.What's Dual Investment auto-renewal? Dual Investment auto-renewal helps you continuously subscribe your principal and interest to new Dual Investment orders while letting you set your price preference to suit your investment needs.How does Dual Investment auto-renewal work? We offer two auto-renewal strategies – Basic and Advanced.Published on 7 Nov 2023Updated on 29 May 20261,541How do I set up indicators on the chart?
Enable Color bars based on previous close to color candles based on the previous candle's close instead of the current open. Status line — controls what shows in the chart's top bar. Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis.Published on 30 Nov 2024Updated on 29 May 202615How do I kickstart my journey with DApps?
Select Wallet from the Homepage Use the search bar to search for a specific DApp by name, address, or keyword. You can then browse and access DApps directly from the search results. On the web Connect to your wallet here Note: for the new user, refer here to create your own OKX Wallet. Select Wallet to enter the wallet page On the wallet homepage, use the search bar in the upper-right corner to search for a specific DApp by name, address, or keyword.Published on 20 Oct 2022Updated on 29 May 2026124How do I fix errors when submitting my institutional verification?
Use the progress bar on the side to navigate and fill out any remaining sections. Note: Document should be an original copy (preferably in PDF file format), clear quality, and smaller than 20MB. Please clear your browser’s cache and cookies, and restart your browser before trying again. Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on 10 Oct 2024Updated on 29 May 202660