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Understanding the risks of using digital payment token services
If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.Published on 17 June 2025Updated on 17 Nov 20252How do I use the Account long/short ratio indicator?
What's the Account long/short ratio indicator? The Account long/short ratio indicator visualises the ratio of accounts with net long positions to those with net short positions. This is a sentiment analysis indicator. An indicator featuring a high long-short ratio signifies positive expectations among investors. The display of Account long/short ratio indicatorHow do I turn on the Account long/short ratio indicator?Published on 16 May 2024Updated on 12 Feb 202619How do I use the Top account long/short ratio indicator?
Long/short ratio (Accounts) ratio is calculated as accounts with net long positions/ accounts with net short positions. The display of Top account long/short ratio indicatorHow do I turn on the Top account long/short ratio indicator?Published on 16 May 2024Updated on 12 Nov 202521How long does it take for a deposit to be completed?
The deposit completion time depends on the confirmation speed of network miners and the required number of confirmations by the receiving platform. The main influencing factors are as follows:Network miner confirmation speed Each deposit needs to be confirmed by miners on the blockchain network. The confirmation speed is influenced by network congestion and the transaction fee amount. Higher fees...Published on 17 Oct 2024Updated on 1 Jan 2026432How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on 2 Aug 2023Updated on 11 Feb 2026135How long does it take to complete my identity verification?
OKX verifies your identity to keep both your account and the exchange safe. Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase.Published on 5 Sept 2023Updated on 6 Apr 20267,035How do I use the Top position long/short ratio indicator?
What's the Top position long/short ratio indicator? The Top position long/short ratio indicator visualises the ratio of total long position value to total short position value among the top 5% of traders with the largest open position value. When long positions exceed short ones, it indicates investor optimism and confidence in the market's growth among the top 5% of traders with the largest open position value. This suggests a bullish sentiment.Published on 16 May 2024Updated on 10 Sept 202516How do I open an SMSF account on OKX?
What is the tax treatment of crypto in SMSF? We're unable to provide tax advice, including how crypto is treated in an SMSF. It's beneficial for you to speak to a tax professional.6. Can OKX help set up an SMSF? OKX Australia doesn't set up SMSFs. You can do this through a qualified SMSF administrator, accountant, or legal service. Once your SMSF is established and the bank account is active, you'll be able to onboard with OKX as an SMSF investor.7.Published on 2 July 2025Updated on 3 Dec 2025What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals and buy/sell crypto (P2P trading) are not allowed.How do I create a sub-account?Published on 22 Aug 2023Updated on 30 Apr 20261,846What is AA Smart Account?
Supported import methods include: Keyless wallet recovery Cloud backup restore (iCloud, Google Drive, or Huawei Cloud) Seed phrase Private keyStep 2: How your AA Smart Account is retrievedCase 1: Keyless wallet or private key wallet If your AA Smart Account was created under a keyless wallet or a private key wallet, it will be automatically retrieved after the wallet is imported, as long as the AA Smart Account has a balance.Case 2: Seed phrase wallet If your AA Smart Account was created under aPublished on 4 Sept 2023Updated on 6 May 20266,103How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Wallet Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on 27 Sept 2024Updated on 17 Nov 202565How do I create accounts in bulk and send crypto to multiple accounts simultaneously?
On the app Open our app, and select Web3 Wallet Switch to Web3 Wallet on our app Select More, then select Add accounts in bulk Select Add accounts in bulk to create multiple accounts in a wallet at one time Select your preferred wallet in the Select wallet field, and insert the total number of accounts that you want to create in the Number of accounts field, then select Add. The accounts will be generated accordingly Note: you can create up to 99 accounts at one time.Published on 27 Sept 2024Updated on 15 Oct 20257OKX P2P verified merchant service agreement
If there are no ongoing disputes in the Verified Merchantr's account or other behaviours that may affect transaction security or integrity, we will review and approve within 5 working days. A refund of the deposit shall be made by OKX after the verification status has been terminated.7. Understanding the Services Our Service is an identity verification service provided by this Site.Published on 15 Sept 2023Updated on 28 Jan 2026739How do I register an account on OKX?
Note: email and phone number verification helps confirm that you're creating the account using your own contact details. This ensures account ownership, improves security, and helps protect your account from unauthorized access. Insert the password you want to protect your account in the Password field. Ensure that it's complex and keep it confidential. Select Next once completed. Note: Use a combination of numbers, letters, symbols, and lower and upper case.Published on 23 May 2024Updated on 27 Apr 202627,682How do I verify an individual account?
Why do I need to verify my individual account again? We're required to regularly request that customers verify their identity information. 2. Why did my identity verification for individual account get rejected? We reject verification for various reasons in accordance to our Terms of Service.3. Do I need to submit a new form of identification to verify my individual account? You may be asked to upload an updated form of identification if it's deemed necessary.4.Published on 25 Sept 2023Updated on 6 May 202631,297