All
FAQ
Announcements
Product documents
OKX customer review reward from Sourceforge terms and conditions
OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC.Published on 7 Aug 2023Updated on 8 Oct 202587OKX Web3 wallet customer review reward from Sourceforge terms and conditions
OKX is simply looking for honest reviews and SourceForge will award a gift card regardless of whether the review is positive or negative. Reviews must adhere to SourceForge's Reviews Guidelines. SourceForge is a customer product review site, which is not affiliated with OKX in any way. The promotion starts on August 8, 2023 and ends on August 31, 2023 at 11:59pm UTC.Published on 7 Aug 2023Updated on 28 Aug 202555How do I safeguard my Web3 wallet from fraudsters?
Refrain from authorizing unknown third-party project software to prevent information leakage and potential asset lossFraud case studyFraud case study 1: Guiding users to click on unfamiliar links for wallet authorization Review of fraudulent tactics: Tactic 1: Luring users with high-yield activities to open unfamiliar links and authorize their wallets. Tactic 2: Posing as official entities and guiding users to authorize wallets.Published on 13 Dec 2023Updated on 6 May 20261,015How do I check on updates to my support ticket?
Tap Menu > Get help 2. Scroll down and tap Chat with us 3. Scroll up to view your past chat history with OKX Assistant On the Web: 1. Tap the Chatbot icon in the bottom-right corner 2. In the chat window, scroll up to view your past chat history with OKX AssistantPublished on 17 Oct 2025Updated on 4 May 202656How do I sell NFTs ?
Note: We will review any NFTs created by you before releasing them, but those purchased from the secondary market don't require review. OKX NFT market will not charge any service fees, while other platforms may charge a service fee. Royalty is collected by the creator, and the contract creator has the right to modify it. What is a listing? What is a multi-platform listing? Listing: An NFT holder initiates a sale by setting a price for the NFT.Published on 22 Aug 2023Updated on 8 May 2026956DEX Referral FAQ
Method 1: Click invitation link (Recommended) Click the invitation link shared by your friend Click the Join Now button Authorize with your wallet to complete the binding Note: if you download the app through a friend's invitation link, all wallets you add in the app will automatically bind to your friend's referral code Method 2: Manual input Open the Referral Center Click Enter referral code Enter the code and sign to complete the binding If the binding is completed on the app, any new walletsPublished on 31 Dec 2025Updated on 22 Apr 20264Managing RFQs on the RFQ board
In order to confirm that you have reviewed and are satisfied with these prices, we require you to click on one of the price boxes before you can submit your quote. This is a check to prevent any pricing errors. We anticipate that in most cases, you will be making changes to the prices that appear at first.Published on 30 June 2022Updated on 10 Sept 202518How to prevent phishing emails?
If the address looks similar but not exactly the same (for example, “okx.com” changed to “oikx.com” or an unrelated domain), treat the email as suspicious.2. Review the content carefully Even if an email looks polished, there are signs that often give away a phishing attempt. The email directs you to non-official websites OKX will never ask you to handle account issues through third-party websites. If you're prompted to log in, verify, or resolve issues on a non-OKX page, the email is unsafe.Published on 24 June 2025Updated on 16 Dec 20253How do I deposit AUD with bank transfer?
Click here for more details.6. How do I check my cash deposit history? You can review your deposit history: On the web: select Assets > Deposit > All deposits On the app: go to Portfolio, select AUD to view the transactions you've made Web: all deposits on the deposit page App: transactions on the Portfolio page7. Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method.Published on 13 Mar 2024Updated on 21 Jan 202633How do I download a P2P order receipt?
On the app On the P2P trading page, select Orders Select Orders to proceed to the next phase Select the completed order that you want to download the receipt for Select completed order of your preference to retrieve the order receipt Select the Download button at the bottom of the order review page. Open or save a PDF file to review the receipt.Published on 17 Dec 2024Updated on 24 Apr 202674What should I do if I forget to fill in tag/memo?
If you're having issues with your tag/memo, click the button below. Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on 15 Oct 2024Updated on 4 Mar 2026114How do I check if an email is officially from OKX via EML file?
Export or download the message as an .eml file.Step 2: Open the EML file with any text editor on your desktop Right-click the file > select "Open with" > select any of your text editors (e.g., Notepad, TextEdit, etc).Step 3: Check authentication fields inside the EML file Search for the authentication results: spf=fail dkim=fail dmarc=fail If any of these fields show fail, the email didn't pass validation and is likely not sent by OKX. dmarc=fail means the email is unauthorized and shouldn't be trustedPublished on 24 Nov 2025Updated on 4 Mar 202616How do I secure my exchange account?
You can review your anti-phishing code settings on the same page as well. Your anti-phishing code will appear in all email communications from us, which will assure you of the email’s authenticity.4. Review your security settings As you complete the setup for any of the security features discussed above, they're displayed under the Authentication methods and Advanced security on the Security option on the User Center page.Published on 12 June 2024Updated on 12 May 20261,335What's DEX Referral program?
Level Total Referral Rate Monthly DEX Trading Volume Threshold 1 20% $0 2 30% $100,000 3 35% $300,000 4 40% $1,000,000 5 45% $3,000,000 6 50% $10,000,000 *Each referral tier allows referrers to set a fee discount of 0–20% for their referees.Inviter's commission Only token trades on OKX DEX with UI service fees generate commissions. Click here to view the fee table.Published on 21 July 2025Updated on 8 May 2026362Why can't I join or claim rewards from a campaign?
You may click the button below to request review eligibility.What could be affecting my campaign eligibility? Campaign eligibility is determined by system checks to ensure fairness and platform security.Published on 10 June 2025Updated on 12 May 202614,634