All
FAQ
Announcements
Product documents
OKX P2P dispute handling rules
OKX reserves the right to suspend uncooperative or bad-faith* users during the process. OKX is not responsible for any resulting losses. If the buyer pays less than the order amount, but the seller releases the crypto before receiving the full payment, OKX customer support will contact the buyer to request payment of the outstanding amount to the seller.Published on 28 Aug 2023Updated on 11 Mar 20261,120What is the New User Full Rebate Program?
To receive rewards, you must complete a First Qualifying Trade that meets all of the following conditions: Trade Type: The campaign landing page will specify the eligible trading assets, e.g. spot, perpetual futures etc. Eligible trade types may vary by region and channel. Single Trade Requirement: The qualifying trade must be a single trade that meets or exceeds the minimum trade amount as specified on the Program landing page.Published on 16 Mar 2026Updated on 20 Apr 20261Travel Rule FAQ
This review process depends on a large variety of factors, based on protecting our users against industry bad actors. OKX understands these processes can be frustrating, but it is necessary to protect our user's assets.Published on 20 July 2023Updated on 5 Feb 2026804What's a dusting attack?
While blockchain networks enhance security through decentralization, they're not entirely immune to evolving threats from bad actors. One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection. Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers.Published on 4 Oct 2024Updated on 3 Mar 202613OneFootball Credits Trade and Earn
This promotion is only for eligible new and existing users who: Click on "Join Now" on the landing page to be considered as a participant; Complete the stated requirements during the Campaign Period; Complete KYC advanced identity verification (check your status here). Deposit requirements to qualify for rewards (if applicable to your jurisdiction): Participants must have a net deposit and remain it according to task rules.Published on 9 Apr 2026Updated on 9 Apr 20269World Cup VIP Exclusive Gift Set FAQ
Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status as of 25 March 2026 at 10:00 (UTC+8), (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page. The Promotion consists of an OKX swag item. Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets.Published on 19 Dec 2025Updated on 21 Apr 2026316
Showing 1-6 of 6 articles