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OKX House FAQ
Can I use my OKX account balance to make a purchase on OKX House? You can't directly use your OKX trading account balance for purchases in the shop at this time. Only on-chain wallets, such as your OKX Web3 Wallet, are supported for payments. However, you can convert your exchange balance into a supported currency and transfer it to your wallet to complete the payment.6. Can I use the same wallet address to purchase multiple quantities of the same item? No.Published on 29 Nov 2024Updated on 8 May 202617How do I submit my proof of address (POA)?
Can a mobile phone bill or invoice be used as Proof of Address? Unfortunately, mobile phone bills or invoices are not within the scope of acceptable verification documents. Please provide another valid document. Why was my online shopping or food delivery receipt rejected? We’re sorry, but online shopping or food delivery receipts are not accepted as valid Proof of Address documents. Please submit an alternative valid document.Published on 5 Sept 2023Updated on 28 Apr 2026857How do I create NFTs?
It's a walk in the park to create your own NFTs on OKX.Published on 8 June 2023Updated on 4 Mar 20261,408What is AA Smart Account?
Externally Owned Accounts (EOAs) are accounts where we have direct control over private keys, such as those created using seed phrases, keyless wallets, or hardware wallets in OKX Wallet. Contract Accounts (CAs) are controlled by code logic and do not possess private keys. They include token contracts and DeFi smart contracts. AA Smart Accounts combine the advantages of both EOAs and CAs, making the account itself programmable.Published on 4 Sept 2023Updated on 6 May 20266,103What are the most commonly used DApps?
If you have any questions while using OKX Wallet, feel free to contact us at any time.Published on 15 Nov 2022Updated on 8 May 2026463How do I use Trading bonus?
How can I use Trading bonus? You can get trading bonus through various promotions. Find out how to obtain it as below: On the app: select Homepage > Menu > Reward Center > Trading bonus On the web: select More > Reward Center > Trading bonus Select Trading bonus once you're on the Reward Center pageDo I have to activate Trading bonus? The funds of Trading bonus vouchers in the Reward Center need to be activated before use.Published on 8 Mar 2024Updated on 17 Apr 20261,212How do I use OKX NFT?
You can buy your favorite NFTs using crypto assets in your OKX wallet through Make offer or Buy options Select either Buy or Make offer according to your preference Ensure you have sufficient cryptos to buy an NFT and complete the operations as required Ensure you have sufficient cryptos to make an offer on NFT and complete the operations as required 4. You can also add multiple NFTs to your OKX cart, and purchase at one click to save the network fees.Published on 22 Aug 2023Updated on 16 Apr 20265,155How do I use Dual Investment?
You invest using one currency (such as USDT), and at maturity, the settlement currency depends on whether the market price reaches a pre-agreed target level. If the price reaches the target price, the investment will be settled in the alternative currency with pre-agreed return; if it doesn't reach the target price, it's settled in the original currency, while still earning the pre-agreed return.How do I use Dual Investment?Published on 18 Aug 2023Updated on 13 May 202665Understanding the risks of using digital payment token services
If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account. Using a regulated platform with strong security helps reduce risk, but no system is foolproof. Always protect your credentials and never share them with unknown parties.Custody Risk When you entrust your DPTs to a platform for safekeeping, that platform acts as your custodian.Published on 17 June 2025Updated on 17 Nov 20253How do I use Merchant Coupon Code?
Please note, these coupons are valid for a limited time only.How do I use my Merchant Coupon?Published on 19 May 2025Updated on 24 Mar 202620How do I use the custom interval feature?
By using the Custom interval feature, traders can refine their market analysis with greater flexibility, making it easier to adapt to different trading strategies and market conditions. Learn how you can use the custom formula feature here.Published on 5 Mar 2025Updated on 10 Sept 20256How do I use the custom formula feature?
Learn how you can use the custom interval feature here.Published on 5 Mar 2025Updated on 10 Sept 20254How do I use the liquidation price calculator?
Liquidation price calculator can be used to determine your profit, stop loss, and liquidation prices with this tutorial. Follow the steps below to make the most of your calculations.How do I calculate the required margin, P&L, and P&L ratio?Published on 3 July 2024Updated on 16 Apr 202639How do I use the Open interest indicator?
What's Open interest (OI) indicator? The Open Interest (OI) indicator provides a visual representation of the total value of open long and short positions for a specific futures trading pair, enabling traders to analyze market activity and sentiment. Open interest indicator serves as a gauge of market activity. When open interest is minimal or absent, it indicates either the absence of initial...Published on 15 May 2024Updated on 10 Sept 202521How do I use the Futures Analysis tool?
It measures the average reward in comparison to the average risk of a position, providing insight into the balance between potential gains and losses.How can I use the Futures Analysis tool? On the App: 1. Select Assets and tap on the tiny arrows beside Today's PnL 2.Published on 3 May 2024Updated on 24 Apr 202680