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What can I do if my device is running in an unsafe environment?
This means the way you currently use OKX may lead to information leakage, potentially resulting in the theft or transfer of your OKX assets by Trojan viruses or hackers. Previously, this issue could cause the OKX App to crash in order to protect your assets. While this ensured security, it did cause some inconvenience for users.Published on 19 Jan 2023Updated on 29 May 2026301What is the New User Full Rebate Program?
The campaign period only limits the window in which users must complete their First Qualifying Trade. It does not affect users' ability to claim the already-earned rewards. Once the campaign period expires, users who have not yet completed their First Qualifying Tradewill no longer be able to earn rewards under this Program.4. What are the First Qualifying Trade requirements to claim for the New User Full Rebate Program?Published on 16 Mar 2026Updated on 29 May 20264What's Snap mode - powered by UniswapX, and how do I use it?
Snap allows you to access more competitive rates with aggregated liquidity and trade confidently with MEV protection and zero penalties on failed transactions, courtesy of the UniswapX integration.What's the benefit or value that Snap delivers? To capitalize on improved pricing, enjoy gas-free swaps, and eliminate the frustration of transaction failures, all within our user-friendly environment.Why can’t I place a swap order?Published on 1 Mar 2024Updated on 29 May 202642What should I do if I forget my OKX wallet password?
Sharing them with others may result in asset theft. Always handle this information with extreme caution.Published on 28 Oct 2022Updated on 29 May 202613,672USDG rewards program FAQ
Your funds remain fully accessible — you can redeem or move them anytime without penalties. Rewards are designed to help users grow their digital dollar holdings passively and securely. Note: We reserve the right to adjust the advertised APY at any time with reasonable notice.3. Is USDG token backed by US dollars? Yes. Each USDG token is backed by high-quality reserves, such as U.S. Treasury Bills, to help maintain its peg near 1 USD.Published on 13 Oct 2025Updated on 29 May 2026501Rewrite The System KOL terms and conditions
Only eligible users that: (1) sign up through a valid Affiliate link, (2) complete the requirement within the Promotional Period, (3) sign up through web or mobile, (4) one wallet per device are considered qualified users. (A) Eligible users are required to make at least 1 transaction on NFT, DEX, or Yield of at least 10 USDT per device in order to be qualified users. Rewards will be distributed within thirty (30) working days from 15 June 2023, 23:59 UTC.Published on 15 May 2023Updated on 29 May 202622Understanding the risks of using digital payment token services
Before trading, understand the token's market depth and liquidity so you know how easily you can enter or exit a position.Cybersecurity Risk Cyber attacks like fraud, hacking and phishing can lead to theft of your DPTs or private keys - often with no way to recover them. If the platform you use is compromised, your assets and personal data may be stolen. If you share login details with a scammer, they could gain full access to your account.Published on 17 June 2025Updated on 29 May 20263OKX P2P verified merchant service agreement
You confirm that the identity information provided by you is true, accurate and correct, and you have qualified to be a Verified Merchant. Once you have completed verification on your account, the corresponding identity information and authentication results cannot be modified or cancelled for any reason unless there is a legal change in your identity information.Published on 15 Sept 2023Updated on 28 Jan 2026753How do I use a physical security key to protect my account?
Device theft also poses a threat if lock-screen security is compromised Passkeys: while more secure than passwords, they rely on third-party account synchronization and can be accessed if the linked device is stolen and unlockedAdvantages and limitations of physical security key If you are new to this technology and considering using physical security keys, here are some advantages and limitations to keep in mind: Advantages Limitations Operates offline, eliminating risks from cloud synchronizationPublished on 10 Jan 2025Updated on 29 May 202619,667How can I reduce trading fees?
To qualify, the invited users must meet the following requirement: The trading volume of any single order must be at least 50 USDT. Invited users can reach the required trading volume through spot, perpetual swaps, futures, margin, or options trading. P2P trading doesn’t count toward the trading volume. For details on becoming an OKX Node and enjoying rebates and fee discounts, please refer to the OKX Node Program Rules.Published on 19 May 2025Updated on 29 May 202670What's KYC: What to expect and why it matters?
By completing KYC, you help us: Confirm that you are who you say you are Comply with global financial regulations and anti-money laundering (AML) laws Protect your account—and the broader community—against fraud, identity theft, and other misuse Whether you're buying crypto, transferring funds, or accessing advanced features, completing KYC allows smoother and safer access.Do I only need to complete KYC once? Not exactly.Published on 24 June 2025Updated on 29 May 202666OneFootball Credits Trade and Earn
Trading Competition: Total Amount: 9,400,000 $OFC To qualify for the all user event, the user must: Enroll in the campaign. All participants who complete the trading volume requirement will be eligible to receive rewards.Published on 9 Apr 2026Updated on 29 May 202629How do I secure my exchange account?
Given how crypto assets have no central issuing authority, they're vulnerable to hacking and theft. It's recommended that users take all necessary precautions, including using these security features and ensuring that their devices are free from malware and viruses. Manage Devices and Authorizations Regularly review your device login activity under Security Settings > Linked Devices.Published on 12 June 2024Updated on 29 May 20261,351What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
However, once you place the order, but you decide to cancel it, may trigger a “frequent canceller” penalties based on your trading behavior. If you continue with the order, the system will limit withdrawals and crypto resales for 1, 3, 7, 15, or 30 days (check the on-screen message for details). Note: if you don't see any T+N-related prompts, you can sell or withdraw the crypto immediately after the transaction is complete.What should I do if I trigger T+N protection?Published on 17 Mar 2023Updated on 29 May 20263,126X Stake FAQ
Your multiplier won’t fall below 1x after you join, so your stake always qualifies for rewards. How is the APR calculated? The estimated APR is updated every hour based on the total staking amount and Bonus Multipliers of all participants in the previous hour.Published on 12 May 2026Updated on 29 May 20262