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How do I know what my institution type is?
Senior management: You can also approach senior executives or management personnel who have more in-depth knowledge of your institution's structure and operations. If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on 13 Oct 2023Updated on 29 May 20261How do I complete the required tasks shown in the app?
Tap the banner to complete your tasks Note: always double-check the sender and look for your anti-phishing code to avoid scams. Access these tasks through the official app only.Step 2: Select your pending tasks After selecting the banner, you'll be directed to the Security Task Center page showing the actions you need to complete.Published on 3 July 2025Updated on 29 May 202637How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
How do I know whether I'm required to complete the anti-money laundering (AML) program questionnaire? If you're required to have an anti-money laundering (AML) program in place in accordance with the local laws and regulations that your institution must comply with, then you'll be required to complete the AML program questionnaire as part of your onboarding process.Published on 12 Dec 2024Updated on 29 May 202680How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on 10 Nov 2023Updated on 29 May 202658How can you protect yourself from a phishing attack?
How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses. For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here.Published on 17 Aug 2023Updated on 29 May 20263,769Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on 29 Jan 2025Updated on 29 May 202630Getting to know your activity and portfolio pages
Here you'll find a detailed dashboard where you can: Review your entire order history with prices for each completed trade. Check your current balances under assets. Track all activity of your trading bots under ongoing bots and bot history. The Activity Page gives you a unified view of your trading activity, so you always know where you stand.Portfolio Page The Portfolio page provides a clear breakdown of your assets and makes managing them fast and simple.Published on 5 Nov 2025Updated on 29 May 20261How long does it take for a deposit to be completed?
Bundle verification: if you choose to transact on a Layer 2 network (such as Optimism, Base, or Arbitrum One), the transaction will be verified on Layer 2 and then bundled with other transactions as a single bundle for verification on Layer 1.Published on 17 Oct 2024Updated on 1 Jan 2026454How long does it take to complete my identity verification?
Here's what you can expect for identity verification: Once you have uploaded your documents, your processing takes about 30 seconds. If further review is needed, it can take up to 24 hours. Note: Valid and accurate documents will ensure the smoothness of your document review process. Find out what documents you need here. During times of high interest in cryptocurrency, wait times may increase. We thank you for your patience during these times.Published on 5 Sept 2023Updated on 6 Apr 20267,046How do I earn USDG?
USDG starts working for you the moment you hold it in your account.How do I get USDG on OKX? There are several easy ways to acquire USDG: Buy USDG with zero trading fees – Trade directly on our spot markets. For example, USDG/USDT. Trade for USDG on our spot market Convert your stablecoins – Instantly swap USDT, USDC, or other supported stablecoins into USDG with no hassle. Convert any of your stablecoins into USDG Deposit USDG – Already own USDG?Published on 29 Aug 2025Updated on 29 May 202640How do I sell NFTs ?
If you are interested in OKX, Web3 or blockchain, you are welcome to visit our Support Center. How do I delist an NFT? When listing an NFT, you can set an expiration period. If the NFT is not sold within the specified time, the system will display a status indicating that the listing has expired. If you want to delist the NFT manually before it expires, go to the NFT details page, select Delist, and follow the on-screen instructions to complete the process.Published on 22 Aug 2023Updated on 29 May 2026959How do I create NFTs?
and select Confirm to complete your NFT listing Note: You can create NFTs on many blockchain networks including OKTC, Ethereum, BNB Chain, and Polygon.Published on 8 June 2023Updated on 29 May 20261,408How do I buy NFTs?
OKX (www.okx.com)How do I buy an NFT? Note: please check your current wallet mode and follow the corresponding steps below: Non-Trader Mode: On the wallet homepage, tap Explore > NFT to access the NFT Marketplace Trader Mode: On the wallet homepage, tap More > NFTOn the web Go to the OKX Wallet website, connect your OKX wallet, and find More > Marketplace > NFT Note: if you don’t have a wallet yet, we recommend downloading the OKX Wallet browser extension.Published on 30 May 2023Updated on 29 May 2026531How do I invest in NFTs?
Follow the prompts on the page to complete the mint. It usually requires you to enter the NFT quantity, pay the transaction fee, and confirm the payment. After the transaction is complete, your NFTs will show up in your wallet shortly. Please keep your private key and secret recovery phrases secure to keep your NFTs safe. Step 2: Sell the NFT when its value goes up To sell an NFT, visit Dashboard > NFT > Collected. Select the NFT you want to sell, and visit its page.Published on 5 May 2023Updated on 29 May 2026122How do I mint NFTs?
Follow the prompts on the page to complete the mint. It usually requires you to enter the NFT quantity, pay the transaction fee, and confirm the payment. After the transaction is complete, your NFTs will show up in your wallet shortly. Please keep your private key and seed phrases secure to keep your NFTs safe. Look for the mint button to complete the minting processPublished on 5 May 2023Updated on 29 May 2026667