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How do I deposit AUD with bank transfer?
You can complete an AUD deposit from your bank account to your OKX account. AUD local bank transfers are currently only offered to our Australian customers. To initiate a transfer, you will need to access your bank account and provide your unique OKX account details.How do I make an AUD deposit?On the web Log in to your account at okx.com.Published on 13 Mar 2024Updated on 21 Jan 202633How do I withdraw AUD with bank transfer?
You can complete an AUD withdrawal to your bank account from your OKX account. AUD local bank transfers are currently only offered to our Australian customers.How do I make an AUD withdrawal?On the web Log in to your account at okx.com.Published on 13 Mar 2024Updated on 30 Dec 202521How do I deposit AUD with a debit or credit card?
You can complete a cash deposit from your bank account to your OKX account using Visa and Mastercard debit and credit cards. To initiate a transfer, you'll need to add your card which is issued by an Australian bank and isn't expired.Published on 4 Feb 2026Updated on 13 Feb 2026How do I avoid scams from off-site communication in P2P transactions?
Don't share personal information like CNIC, bank credentials, or selfies. Don't pay after the order timeout period, as you lose escrow protection. After completing the cash transfer process, then only click "I have paid" inside our platform. Use and verify your Anti-Phishing Code for email authenticity. Click Appeal immediately if anything seems suspicious.What do I need to do If I’ve been scammed? Always use the Appeal button directly on your P2P order before canceling.Published on 11 Sept 2025Updated on 26 Sept 202515How do I buy with debit / credit cards?
For declined transactions, your bank may place a temporary hold on the amount when the payment attempt is made. These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.8. After completing my purchase with a debit or credit card, where can I view the crypto I purchased?Published on 22 Feb 2024Updated on 11 May 2026583How do I open an SMSF account on OKX?
SMSF accounts can use domestic bank transfers. Funds must transfer only between the SMSF's bank account and OKX. OKX Australia doesn't support any other currencies at this stage. Got more questions about SMSF? Learn more info here: How do I obtain an ASIC Extract? Self-Managed Super Fund (SMSF) FAQPublished on 2 July 2025Updated on 3 Dec 2025How do I manage my P2P settings?
You'll need to select the currency and your bank or payment system. Confirm this info with an authenticator, email, or SMS code, and select Add again. To delete any payment method, just select it and select Delete. Note that you'll need at least 1 payment method to receive funds from other merchants.What should I do if my bank card is frozen? Usually, this issue is related to your bank's actions or regulations.Published on 22 Aug 2023Updated on 17 Mar 20262,533Crypto available for withdrawal FAQ
Funds unavailable for withdrawal may still be available for bank account withdrawal. You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts. Note: this function is unavailable in certain regions.Can the hold be removed early? The hold is applied automatically by our risk system and cannot be manually removed or shortened by the support team.Published on 25 Jan 2024Updated on 12 May 20263,689How do I buy crypto with Apple Pay?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance.Published on 2 July 2025Updated on 2 Mar 20265Where do I find limits, fees and processing time details for cash deposit?
While we offer cash deposit methods that are instant, some bank transfers can take up to 1 business day depending on the transfer type and your bank. When selecting a deposit method, you'll always see the processing time. The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the webWhat should I do if I entered the wrong digit for my bank account?Published on 13 Apr 2026Updated on 17 Apr 2026What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on 24 Dec 2024Updated on 12 May 2026814What can help prevent P2P crypto scams and protect my assets?
How to prevent social engineering: Avoid canceling a P2P transaction if you've already sent a bank transfer to the bank account shown in the payment method chosen in the P2P order. Avoid releasing a sell order if you don't see the funds in your bank account (or wallet) added as the payment method in the P2P order. Don't be intimidated by scare and manipulation tactics. Gather screenshots and evidence of your interaction with the scammer to help OKX P2P to settle the dispute.4.Published on 2 Sept 2023Updated on 12 Feb 20261,462What's KYC: What to expect and why it matters?
Enhanced Due Diligence (EDD) If your account is flagged for higher risk (for example, high-volume transactions or politically exposed persons), we may request: Proof of address (utility bill, bank statement) Source of funds or wealth (for example, payslips, business documents) This step ensures transparency and compliance with stricter regulatory requirements4.Published on 24 June 2025Updated on 6 Apr 202660How can I protect myself from scammers?
The seller accepts the payment, releases the crypto, and after some time receives a notification from the bank that the other person, whose card the payment was sent from, has reported to the bank that the funds were stolen. In this case, we won't be able to get involved in this transaction as the payment is made outside our platform. It's also very difficult for the relevant bank to resolve this matter. Always check the buyer's name and payment amount are correct before releasing the crypto.Published on 21 Aug 2023Updated on 3 Mar 202612,191How do I buy crypto with Google Pay?
These funds are usually released automatically within a few days, depending on your bank’s processing time. If the hold hasn’t been released after a week, we recommend reaching out to your bank for further assistance. If you want to find out how you can buy crypto with Apple Pay, visit here.Published on 22 July 2025Updated on 4 Feb 20264