All
FAQ
Announcements
Product documents
How do I create passkeys? (web)
deviceVerify with passkey Here's how you can verify your passkey once you have enabled the feature:Verify with your current device You'll be prompted to use passkey for verification via biometrics (for example, Touch ID on a Mac) Use Touch ID on your Mac for verification 3.Published on 19 Jan 2025Updated on 9 Feb 20262How do I create passkeys? (web)
deviceVerify with passkey Here's how you can verify your passkey once you have enabled the feature:Verify with your current device You'll be prompted to use passkey for verification via biometrics (for example, Touch ID on a Mac) Use Touch ID on your Mac for verification 3.Published on 16 Aug 2023Updated on 29 Jan 20264,291OKX Trading Rebate Card - Terms and Conditions
With OKX Rebate Card, you can get trading fees rebated back on our products that are available in your country and permitted by local regulations. (Only applicable to countries where Rebate Card is available)How does it work? Each rebate card has its face value and valid usage period. Once rebate card is granted to your account (Rewards Center > My Rewards), your corresponding daily trading fees (00:00 to 23:59 UTC+8) will be distributed to your Funding Account in USDT within the next day.Published on 9 Oct 2023Updated on 8 Jan 2026365How do I buy with debit / credit cards?
What debit or credit cards can I use? You can use Visa or Mastercard credit and debit cards from most regions except for Singapore and the US. In both Singapore and the US, only debit cards are supported at this time. 2. What are the fees when using debit or credit cards? Fees may vary depending on the country of residence you belong to: Currency Fees EUR 1.99% USD 2.49% SGD 2.49% AUD 1.50% AED 3.00% Note: the fees are subject to change.3.Published on 22 Feb 2024Updated on 11 May 2026583How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on 21 Apr 2026Updated on 30 Apr 20261How do I deposit AUD with a debit or credit card?
After the deposit is successful, you'll see a debit authorisation on your card Funds will be available for trading immediately after the deposit is completedFAQ1. What cards can I use? You can use Visa or Mastercard cards. We support both credit and debit cards issued by banks in Australia only.2. What are the fees? Fees may vary depending on the country of residence you belong to. Please click here on how to check the fees.3. Why am I receiving an error when adding a card?Published on 4 Feb 2026Updated on 13 Feb 2026How do I create passkeys? (app)
The passkey can be added from your phone's biometrics such as Fingerprint Unlock or Face ID, a USB security key, or from another device (for example, another phone). Follow the instructions provided during the process. 1. Before you create a passkey, make sure you at least have: A mobile device with iOS 16.0.0+ or Android 7.0+, or A USB security key that supports the FIDO2 protocol Note: iOS: Requires iOS 16.0+ and the system Passwords app. Update iOS or reinstall the app if needed.Published on 16 Aug 2023Updated on 1 May 202613,239What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
The N in T+N is the number of days the restriction lasts: T+1 - restriction lasts 1 day T+3 - restriction lasts 3 days T+7 - restriction lasts 7 days This restriction applies only to the affected assets and doesn't impact your ability to use other platform features, including trading and financial services. Any funds exceeding the order amount can also be withdrawn and sold via P2P without restriction.Why does OKX apply T+N (T+1/T+3/T+7) security protection for buying crypto?Published on 17 Mar 2023Updated on 12 May 20262,928How can the OKX NFT Marketplace keep your NFT investments secured?
This connection enhances the trustworthiness and verifiability of the NFT, giving buyers confidence in their purchase.A hub of security The OKX NFT Marketplace acts as a secure and regulated hub where buyers and sellers can transact with confidence. OKX's stringent security measures extend beyond just verification processes and BTC ordinals. The platform employs advanced cybersecurity protocols to safeguard user information and digital assets.Published on 10 Nov 2023Updated on 12 Sept 202520OKX ZERO Trading Fees event FAQs
Once you have completed verification, select Join Now on the banner on top of the page or within the card for step 3 to participate in this event. Once the button shows Joined, your participation has been successfully recorded and confirmed. Your first trading fee rebate card will be credited to your account within 20 minutes.3. Where can I check my identity verification level? You can check your verification status here.Published on 6 July 2023Updated on 3 Apr 202638How do I buy crypto with Apple Pay?
For the best experience, please add your card directly through the Apple Wallet app. Once added, you can choose Apple Pay as your payment method on our app to buy crypto with that card.Published on 2 July 2025Updated on 2 Mar 20265How do I buy crypto with Google Pay?
Other cards aren't supported at this time.How do I buy crypto with Google Pay? For the best experience, please add your card directly through the Google Wallet app.Published on 22 July 2025Updated on 4 Feb 20264Introduction to proportional copy trading
Step 2: After entering the copy trading section, go to the Marketplace and select the lead trader card you are interested in. Click the Copy button in the upper right corner of the card to access the copy trading settings. Step 3: Configure your copy trading settings to complete the creation of your copy trading relationship. Click on the single follow option on the right side and select the "Proportional" mode.Published on 4 Apr 2023Updated on 3 Feb 202659Getting to know your activity and portfolio pages
There are two key pages: Activity and Portfolio , which can help you track your activity and manage your holdings efficiently.Activity page The Activity Page is your central hub where you can see everything happening with your trades and transactions. Activity page on OKX appWhat you can do on the activity page: View Open Orders: See all your active trades, such as limited orders waiting for the right price to execute.Published on 5 Nov 2025Updated on 9 Dec 20251Google Pay – Additional Terms
Google is not the issuer of the OKX Debit Card ("Card") and bears no responsibility for Card transactions or disputes. Token Provisioning & Removal Google creates a virtual card number (“token”) when you add the Card. We may refuse, suspend, or delete a token if we suspect fraud, you breach the Cardholder Agreement, or where required by law or card-scheme rules. User Responsibility Keep your Android device, screen-lock, and Google Account secure. Lost, stolen, or compromised device?Published on 8 Aug 2025Updated on 3 Oct 202513