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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
The N in T+N is the number of days the restriction lasts: T+1 - restriction lasts 1 day T+3 - restriction lasts 3 days T+7 - restriction lasts 7 days This restriction applies only to the affected assets and doesn't impact your ability to use other platform features, including trading and financial services. Any funds exceeding the order amount can also be withdrawn and sold via P2P without restriction.Why does OKX apply T+N (T+1/T+3/T+7) security protection for buying crypto?Published on 17 Mar 2023Updated on 12 May 20262,933World Cup VIP Exclusive Gift Set FAQ
A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set. VIPs may submit their delivery address, Customization Name and Number on the football Jersey from March 25, 2026 at 12:00PM (UTC+8) to March 31, 2026 at 12:00PM (UTC+8). Notes: Only verified VIP users are eligible. Trial VIP accounts aren't eligible for the World Cup VIP Exclusive Gift Set.Published on 19 Dec 2025Updated on 24 Apr 2026318X Layer upgrade and OKT/OKB asset handling FAQ
Before January 1, 2026, you can deposit OKT from your wallet to the platform. The platform will automatically convert your OKT to OKB based on the average closing prices between July 13 and August 12, 2025.The current price of OKB is relatively high. Why not exchange OKB for OKT at this price?Published on 13 Aug 2025Updated on 29 Jan 202629OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on 28 Sept 2023Updated on 13 May 2026663How to claim my RL OKXclusive Pass?
get started today with these steps: [1] Click I already have a wallet [2] Select Seed phrase or Private keys, and enter it [3] Then, go to the Face ID verification page, and click Enable now to complete the import Step 3: Claim the RL OKXclusive Pass [1] Click the NFT Market tab in OKX Wallet > Launchpad > RLTH OKXclusive Pass Free to Claim!Published on 5 Apr 2023Updated on 12 Sept 202539What are Source of Funds (SoF) and Source of Wealth (SoW)?
income (past 12 months) Accountant Letter Issued within the last 3 months with business ownership confirmation Distribution Record Shows recent profit withdrawals or distributions Others Issued within the last 3 months with compensation or business ownership confirmation Investment returns Investment Account Statement Issued within the last 3 months Retirement Account Statement Issued within the last 3 months Brokerage Statement Issued within the last 3 months Bank Statement Shows investment incomePublished on 24 Dec 2024Updated on 13 May 2026817How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on 29 Sept 2023Updated on 10 Sept 2025554How do I use the custom interval feature?
Go to the Trading page Hover on the arrow besides the Candles option, and select the interval selector above the trading chart Scroll down and select Custom interval from the available options Select Custom Interval within the list of interval periods available Enter your preferred time interval (for example, 3 minutes, 12 hours, or any custom setting) Fill in the custom time interval as you wish Confirm your selection, and the chart will adjust accordinglyHow does the custom interval feature helpPublished on 5 Mar 2025Updated on 10 Sept 20256Why is my accessible balance lower than my funds unavailable for withdrawal?
USD value (Crypto asset) Accessible balance 60,000 (~1 BTC) Unavailable for withdrawal 60,000 (~1 BTC) (Protected value) 0 (Locked value) 60,000 (~1 BTC) Available for withdrawal 0 Stage 3: the user converts his 1 BTC to ETH at the price of 3,000 USDC/ETH. He receives 20 ETH at 17:10 UTC.Published on 13 May 2024Updated on 3 Apr 2026359How do I access cryptocurrency derivative products in Australia?
Knowledge assessment. 12 questions on derivatives mechanics, including leverage, margin, funding rates and liquidation thresholds. You must answer at least 10 out of 12 correctly to pass. If you didn't pass, a 24-hour waiting period applies before you may reattempt. After 3 unsuccessful attempts, a 30-day waiting period applies. After 5 unsuccessful attempts, access to derivatives is permanently locked and no further attempts are permitted.Published on 20 Mar 2024Updated on 29 Apr 202620A beginner's guide to identity verification
the last 3 months by your state or local government, your employer's Human Resources or finance department, and university or college10.Published on 25 Sept 2023Updated on 30 Apr 20266,470Lead traders FAQ
Therefore, your actual profit share as a lead trader will also decrease to the maximum profit-sharing ratio of the lower level.12. How do I check my lead trader profit-sharing amount? Open your OKX App > Explore > Copy Trading > Pending profits to view your profit sharing data. Learn more about how profit sharing works here.Published on 6 Sept 2023Updated on 28 Mar 2026120What should I do if I forget my OKX wallet password?
Important Note: Wallets created via OKX Wallet use a 12-word seed phrase; The wallet seed phrase is automatically generated when you back up your wallet.What is a Private Key? A private key is a unique cryptographic string associated with your wallet address. It is used to sign transactions and authorize actions such as transferring assets.Published on 28 Oct 2022Updated on 9 May 202613,549Passkey FAQ
With Bluetooth enabled on both devices, scan the QR code from your old device to authorize and complete the setup.3. I updated to iOS 18 but can't create a passkey. What should I do? If you're unable to create or use a passkey after upgrading to iOS 18, it's possible that the built-in Passwords app on your Apple device was deleted or is not functioning properly.Published on 19 Mar 2025Updated on 4 Mar 2026126How do I open an SMSF account on OKX?
Once all required documentation is provided, onboarding is typically completed within 1–3 business days. This does not include transfer of funds to exchange from SMSF bank account.11. Does my SMSF need a bank account before applying? Yes, a valid SMSF bank account is required before onboarding to receive and verify deposits.12. Do all SMSF trustees need to complete ID verification?Published on 2 July 2025Updated on 3 Dec 2025