All
FAQ
Announcements
Product documents
What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
The N in T+N is the number of days the restriction lasts: T+1 - restriction lasts 1 day T+3 - restriction lasts 3 days T+7 - restriction lasts 7 days This restriction applies only to the affected assets and doesn't impact your ability to use other platform features, including trading and financial services. Any funds exceeding the order amount can also be withdrawn and sold via P2P without restriction.Why does OKX apply T+N (T+1/T+3/T+7) security protection for buying crypto?Published on 17 Mar 2023Updated on 12 May 20262,936How can I do spot trading with the Jupyter Notebook?
Learn more on how to read our available trading pairs and refer to the code below. 1 import okx.Account as Account 2 3 # API initialization 4 apikey = "YOUR_API_KEY" 5 secretkey = "YOUR_SECRET_KEY" 6 passphrase = "YOUR_PASSPHRASE" 7 8 flag = "1" # Production trading: 0, Demo trading: 1 9 10 accountAPI = Account.AccountAPI(apikey, secretkey, passphrase, False, flag) 11 12 result = accountAPI.get_instruments(instType="SPOT") 13 print(result)7. How can I read my account balance?Published on 29 Sept 2023Updated on 10 Sept 2025554How do I use Dual Investment?
For example, if you placed an order with the following details: Interest accrual time: 09/01/2025, 08:00 UTC Expiration time: 09/11/2025, 08:00 UTC Then, you can redeem it at any time between: Start time: 09/01/2025, 08:00 UTC End time: 09/11/2025, 07:00 UTC4. What happens if I redeem my Dual Investment order early? When redeeming a Dual Investment product early, you may see the redemption amount on the page before confirming.Published on 18 Aug 2023Updated on 13 May 202665Satoshi test FAQ
You'll not need to perform the test again during this period unless you change your withdrawal address or upon the expiry of the verification.11. What should I do if I encounter the error message "We can't support verification for the TON network"? Currently, the Satoshi test does not support the TON network. If you encounter this issue, you have two options: Change the withdrawal entry point to "Exchange or platform."Published on 28 May 2024Updated on 15 Oct 202542USDG rewards program FAQ
Remaining connected ensures continuous reward accrual. 7. Which network are the USDG rewards eligible for? Rewards are currently available only for USDG held on X Layer. 8. How are my USDG rewards calculated? Rewards are calculated based on your eligible USDG balance in each hourly snapshot. Once activated, USDG rewards accrue automatically and become claimable every week. 9. Can I freely use my USDG? Yes.Published on 13 Oct 2025Updated on 26 Jan 2026474X Drops Club United States
Please refer to the specific eligibility requirements in the latest X Drops Club FAQ page. 7. In order to receive the Rewards, you need to hold Eligible Tokens with the required assets in your funding and/or trading accounts, where applicable. Please review the latest X Drops Club FAQ page for details regarding how we calculate assets on platform for purposes of eligibility.Published on 5 Dec 2025Updated on 24 Mar 2026OKX House FAQ
Unfortunately, orders cannot be modified or canceled once placed.11. What's the return policy for OKX House orders? Returns are accepted on unopened and unused items within 14 days of the date you receive the Product. To initiate a return, you may reach out to shop@okx.com, and we'll guide you through the process.12. What should I do if my OKX House order arrives damaged? If your order is damaged upon arrival, please contact shop@okx.com immediately.Published on 29 Nov 2024Updated on 8 May 202617A beginner's guide to identity verification
To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on 25 Sept 2023Updated on 30 Apr 20266,470How do I open an SMSF account on OKX?
Once your SMSF is established and the bank account is active, you'll be able to onboard with OKX as an SMSF investor.7. I already have an SMSF with crypto on another exchange. Can I also have one on OKX? That's no problem. If your SMSF is already set up and active, you're welcome to onboard OKX and transfer assets across, provided that's permitted under your fund's structure.Published on 2 July 2025Updated on 3 Dec 2025Lead traders FAQ
11. Will my profit share automatically change when my lead trader profit-sharing level changes? If there's an improvement in your profit-sharing level, the maximum profit-sharing ratio will increase. However, your actual profit share as a lead trader will remain the same. You'll be notified of the profit-sharing level change and can manually adjust your profit-sharing ratio if desired.Published on 6 Sept 2023Updated on 28 Mar 2026120Trading Fee Rules FAQ
Trader A (Maker fee: 0.02%; Taker fee: 0.03%) bought 100 contracts of call options (notional is 1 BTC): If trader A is the taker when order filled, so the Trading fee = Min(0.03% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0003 BTC; If trader A is the maker when order filled, so the Trading fee = Min(0.02% × 0.01 × 1 × 100, 7% × 0.05 × 0.01 × 1 × 100) = 0.0002 BTC.Published on 22 Mar 2024Updated on 11 May 20261,084Copy trading FAQ
You can copy up to 10 trades when using the "Open/Close" position mode, and 1 trader when using the "Buy/Sell" position mode.11. What factors could stop me from copying a trade in copy trading?Published on 15 Sept 2023Updated on 20 Apr 2026686OKX wallet FAQ
If you want to remove the wallet imported with private keys, you can remove the wallet.7. Why can't I find a specific crypto in my OKX Wallet, and how can I add it? If you can't find the crypto that you want to receive, you can open your OKX wallet, select Manage crypto > Custom crypto, select a network, and enter the contract address to add it. Find out more here.8. How can I cancel or replace a pending Ethereum transaction in OKX Wallet?Published on 24 Aug 2023Updated on 13 May 20262,950OKX ZERO Trading Fees event FAQs
Your referred friend will receive an instant rebate fee card when they sign up and join the Zero Trading Fees activity now.7. I've fulfilled the requirements but have yet to receive my rebate card If you have successfully enrolled in this promotion, there would have been a prompt to confirm successful participation at point of enrolment and the button will now display Joined.Published on 6 July 2023Updated on 3 Apr 202638How can I do derivatives trading with the Jupyter Notebook?
result = tradeAPI.get_order_list() print(result)11. How can I get order history for derivatives trading with the Jupyter Notebook via Get order history (last 7 days) and Get order history (last 3 months)? # Get order history (last 7 days) result = tradeAPI.get_orders_history( instType = "SWAP" ) print(result) # Get order history (last 3 months) result = tradeAPI.get_orders_history_archive( instType = "SWAP" ) print(result)12.Published on 28 Sept 2023Updated on 7 May 2026201