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How to prevent phishing emails?
Contact OKX Customer Support directly if you're unsure Don't reply to the suspicious email or use the contact information inside it. Always use the official support channels listed on the OKX website. Never send funds or share sensitive information If an email asks you to transfer funds, provide your password, private key, or seed phrase — it's a scam. Report and delete suspicious emails Mark the email as spam or phishing, then delete it to prevent accidental clicks.Published on 24 June 2025Updated on 16 Dec 2025FAQ3Security audit report collection
Audit report from Slowmist on private key module as below: OKX Web3 wallet always provides the safest and most professional multichain wallet services – easy management of over 100 networks and your one-stop Web3 portal to access cross-chain DEX, multi-chain NFT marketplace, and Defi farming. OKX wallet will continue to provide you with better products and services.Published on 11 Nov 2022Updated on 27 Jan 2026FAQ7,083Dedicated email address for P2P users
To continue providing the best P2P trading experience, we're thrilled to introduce our new and enhanced communication channel - p2p@okx.com Starting from June 16, 2023, all P2P users can direct their feedback, inquiries, and requests regarding their trades to this dedicated email address. This streamlined approach provides a heightened level of privacy and protection for your communications with us, while enhancing our responsiveness.Published on 16 June 2023Updated on 18 Nov 2025AnnouncementsOKB Burn Report (2025.03.01–2025.05.31)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com OKX team June 23rd, 2025Published on 23 June 2025Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.12.01–2025.02.28)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com OKX team March 14th, 2025Published on 14 Mar 2025Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.09.01–2024.11.30)
The burn address for the OKB token burn is as follows: https://www.oklink.com/eth/address/0xff1ee8604f9ec9c3bb292633bb939321ae861b30 The history of burned OKB records is as follows: | Burned Round | Burn Report | Burn Date | | ---------- | ---------- | ---------- | | 26th | 18,488,690.46 OKB | 2024.12.06 | | 25th | 17,337,195.52 OKB | 2024.09.18 | | 24th | 12,133,523.24 OKB | 2024.06.12 | | 23rd | 11,476,883.02 OKB | 2024.03.13 | | 22nd | 10,527,664.73 OKB | 2023.12.11 | | 21st | 6,140,520.48 OKBPublished on 6 Dec 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.06.01–2024.08.31)
The burn address for the OKB token burn is as follows: https://www.oklink.com/eth/address/0xff1ee8604f9ec9c3bb292633bb939321ae861b30 The history of burned OKB records is as follows: | Burned Round | Burn Report | Burn Date | | ---------- | ---------- | ---------- | | 25th | 17,337,195.52 OKB | 2024.09.18 | | 24th | 12,133,523.24 OKB | 2024.06.12 | | 23rd | 11,476,883.02 OKB | 2024.03.13 | | 22nd | 10,527,664.73 OKB | 2023.12.11 | | 21st | 6,140,520.48 OKB | 2023.9.11 | | 20th | 5,497,312.77 OKB |Published on 18 Sept 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2024.03.01–2024.05.31)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 12 June 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.12.01–2024.02.29)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 16 Mar 2024Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.09.01–2023.11.30)
If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 14 Dec 2023Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.06.01–2023.8.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_EnglishPublished on 18 Sept 2023Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2023.03.01–2023.5.31)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_English Best regards OKB Team June, 2023Published on 9 June 2023Updated on 17 Nov 2025AnnouncementsOKB Burn Report (2022.12.01–2023.02.28)
It is committed to offering better services to users.If you have any comments or suggestions, please feel free to contact us: Email: okb@okx.com Telegram (English): https://t.me/OKXOfficial_English Best regards OKB Team March, 2023Published on 28 Mar 2023Updated on 17 Nov 2025AnnouncementsHow do I whitelist OKX Emails?
and domains and select Add safe sender Insert okx.com and select OK Add email to whitelist Select Save to complete the email whitelistPublished on 26 Nov 2024Updated on 8 Sept 2025FAQ76How do I change my email?
section Select Change email address Select Send code in both the New email authentication and Current email authentication fields.Published on 6 Sept 2023Updated on 5 May 2026FAQ4,130