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OKX House FAQ
For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on May 8, 2026FAQ17How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on Feb 23, 2026FAQ4OKX to list USDG (Global Dollar) for spot trading
Project introduction Global Dollar (USDG) is a stablecoin backed by the US dollar available on the Ethereum and Solana blockchains. Issued by a regulated provider, USDG is backed by secure and liquid assets and is always redeemable 1-to-1 for the US dollar. USDG is available across a range of global exchanges and wallets.Published on Jun 4, 2025Updated on Nov 17, 2025AnnouncementsWhat's OKX Card?
👉Learn more and apply for your OKX Card What's OKX Pay and how does it work with the OKX Card? OKX Pay is your digital dollar account built into the OKX app. With OKX Pay, you can: Save, spend, and send money globally Earn interest in your account balance Pay directly using your OKX Card from your available funds Everything is managed in one app—simple, transparent, and convenient.How can the OKX Card help me save on international travel?Published on Mar 24, 2026Updated on May 13, 2026FAQ77Common scam tactics
For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on May 13, 2026FAQ2,681Announcement from OKX regarding the delay of USDG (Global Dollar) listing
OKX has decided to postpone the listing of USDG (Global Dollar). The specific listing time will be notified separately. Risk warning: The foregoing overview and information, some of which may be provided by third parties and not OKX, are for informational purposes only. OKX does not guarantee the accuracy or completeness of any information contained herein and such information does not constitute any representation, warranty or any financial, investment or other form of advice by OKX.Published on Jun 5, 2025Updated on Nov 17, 2025AnnouncementsOKX P2P supports trading with Liberian Dollar (LRD) and Ethiopian Birr (ETB)
We're thrilled to announce that you can start buying and selling crypto with Liberian Dollar (LRD) and Ethiopian Birr (ETB) on the OKX P2P marketplace from January 11, 2024, 15:00 (UTC+8) onwards. Available trading pairs: USDT/LRD, ETH/LRD, BTC/LRD, and USDC/LRD. USDT/ETB, ETH/ETB, BTC/ETB, and USDC/ETB. Want to learn more about P2P trading? How do I buy crypto on OKX P2P Trading? How to post advertisements? How do I sell crypto on OKX P2P Trading? Regards, OKX team January 11, 2023 (UTC)Published on Jan 11, 2024Updated on Nov 17, 2025AnnouncementsHow do I dollar-cost average at OKX with DCA trading bots?
Unlike other trading bots that involve complicated interfaces, it’s easy to dollar-cost average (DCA) into BTC or other crypto assets with us.What's Dollar Cost Averaging (DCA)? DCA, or Dollar Cost Averaging, is a simple trading strategy that helps you build or unwind a position while minimizing market risks. This strategy spreads out orders at regular intervals over time, so your position is less affected by market timing.Published on Oct 6, 2023Updated on Nov 17, 2025FAQ24What is OKX DEX Aggregator+?
You don't need to hold native tokens (such as ETH) to pay for gas.MEV protection Your trade intent isn't broadcast to the public mempool.Published on Apr 20, 2026Updated on Apr 30, 2026FAQ10Apple Pay – Additional Terms
Recurring Transactions (if offered) By enabling a recurring purchase in Apple Pay you authorise us to debit your Card until you cancel. Cancel anytime in the app under Settings → Recurring Buys. No Warranty Apple Pay is provided “as is” without warranties of any kind.Published on Aug 8, 2025Updated on May 8, 2026FAQ10Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 2025FAQ13How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 2025FAQ3What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on May 13, 2026FAQ14OKX Launches PAY, DGD, GNT
Dear Valued Customers, We are launching PAY, DGD, GNT soon, please take note of the following go-live schedules: 1. PAY, DGD, GNT deposit - 16:00 Dec 1, 2017 (Beijing time) 2. PAY, DGD, GNT spot trading - 20:00 Dec 1, 2017 (Beijing time) As the transaction of digital assets involve extensive risks, you are reminded to assess your risk tolerance before participating in these trades. As always, OKX will do all it takes to provide you with the best products and services. OKX December 1, 2017Published on Dec 1, 2017Updated on Nov 17, 2025AnnouncementsHow do I submit my proof of address (POA)?
What should I do? In this case, we recommend contacting our customer support as soon as possible to explain your situation. We will provide a customized solution based on your specific circumstances. I have moved and cannot provide proof for the address shown on my ID. What should I do? You may provide Proof of Address for your current residence. It does not need to match the address on your ID. Can a mobile phone bill or invoice be used as Proof of Address?Published on Sep 5, 2023Updated on Apr 28, 2026FAQ857