All
FAQ
Announcements
Product documents
How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on May 29, 202658How can you protect yourself from a phishing attack?
You can set the anti-phishing code in User Center > Security Center > Anti-phishing code. After setting the anti-phishing code, the email sent by OKX will contain the anti-phishing code you set. If there's no anti-phishing code in the email, it's a forged or fraudulent email. Whenever you find an SMS or email is suspicious, you're always welcome to contact our support center that's available 24/7 to verify the authenticity of the message.Published on Aug 17, 2023Updated on May 29, 20263,769What's a futures trading bot and how do you automate trades with it?
In futures grid mode, you can amplify position size with leverage, enabling you to trade greater volume than otherwise possible. Be warned, though. Leverage is a more advanced tool that carries much greater risk than simple spot trading. If you’re going to trade leveraged positions with the futures grid trading bot, make sure you fully understand the risks first.Published on Dec 26, 2023Updated on May 29, 202636How do I stake BTC on Babylon?
You can now stake your BTC on Babylon through the On-chain Earn section of our platform, making it easier than ever to earn native staking rewards (Babylon's native token, BABY) without wrapping or bridging your assets.What's Babylon BTC staking? Babylon is a trustless staking protocol that allows you to stake native Bitcoin (BTC) and earn rewards by helping secure Proof-of-Stake (PoS) networks.Published on Jul 5, 2025Updated on May 29, 20265What limits are there for futures copy trading?
Lead trader limit You can copy up to 10 traders when using hedge mode or 1 trader when using one-way modePublished on Oct 31, 2023Updated on May 29, 2026256What limits are there for spot copy trading?
Lead trader limit: you can copy up to 10 lead tradersPublished on Oct 30, 2023Updated on May 29, 2026127OKX wallet FAQ
Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again. If you want to remove the wallet imported with private keys, you can remove the wallet.7. Why can't I find a specific crypto in my OKX Wallet, and how can I add it?Published on Aug 24, 2023Updated on May 29, 20262,961How do I modify my collection's information on the EVM network?
If you would like to modify your Ordinals collection, you can refer to this article for guidance.Published on Jun 7, 2024Updated on May 29, 202638Why hasn't my deposit been credited?
You can find the Tag on our deposit page If you find a tag, enter the tag in the Tag field on the corresponding platform's withdrawal page. If you can't find the Tag field on the corresponding platform, you can reach out to the corresponding platform's customer support for assistance. Note: if you enter an incorrect/missing tag, it could lead to deposit failure.Published on Sep 1, 2023Updated on Jun 5, 202614,078Lead trader: how do I carry out spot lead trades?
If you have disabled the lead trade toggle switch, you can only view and sell your personal orders which your copy trader can't replicate. Note: If you have an active limit order for an ongoing lead trade, you must cancel it before initiating a new sell order. Alternatively, you can adjust the price of the existing open order. You can always sell your lead trade assets from the Spot lead trade regardless of whether you have enabled the lead trade toggle switch.Published on May 2, 2024Updated on May 29, 202647What should I do if I mistakenly withdraw crypto via the wrong network?
After you complete the above steps, you can continue withdrawing assets via the correct network on our platform.Published on Jan 21, 2025Updated on May 29, 20262How do I create NFTs?
Once you have confirmed, you can view it in your wallet's Dashboard > NFTsCreate NFTs on the app Open Marketplace to start creating NFT Open OKX App and select the wallet you want to use Select Marketplace > NFT Market > Create to make your first NFTs You can upload your own artwork or use AI to generate artwork Select the blockchain network on which you wish your NFTs to exist, then fill in your descriptions for them Select Next > Confirm once you have confirmed all the details Enter your passwordPublished on Jun 8, 2023Updated on May 29, 20261,408How do I use OKX NFT?
Deposit to my OKX Wallet Open your OKX app, select Wallet Select Copy address and the wallet address of the network you want to deposit Select Wallet and Copy address to view the wallet address according to the network Select the wallet address that you want to receive in your walletBuy NFTs Make sure you have enough assets in your wallet before continuing Select NFT Market and you can search or filter on your favorite NFTs Select the NFT Market on the wallet page 3.Published on Aug 22, 2023Updated on May 29, 20265,155How do I raise a dispute when using P2P trading?
If the buyer can't complete the payment, you can ask them to cancel the order. If you can't reach the buyer, you can request to cancel the order by raising a dispute via the following steps: Select the order you want to cancel Select Need Help? Select the issue you are facing Follow the on-screen instructions to submit a disputeWhat should I do if I've made a payment but the seller didn't release crypto? You can remind the seller via the in-app chat or select Remind seller on the order.Published on Aug 22, 2023Updated on Jun 8, 20263,599What's Dual Investment and how do I use its auto-renewal?
If you hold USDT, you can buy BTC when its price is low. Or if you hold BTC, you might sell it at a high price for USDT. Here's how to achieve this with Dual Investment: Select your strategy: choose whether you want to buy low or sell high. Choose your target price: select the target price you're comfortable with. Wait and watch: Here's what you'll get on the expiration date if your target is met.Published on Nov 7, 2023Updated on May 29, 20261,541