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How do I check the status of my institutional verification?
Please check your email for updates as our onboarding team may contact you for additional information While the application is under review Once your application is approved, the status will update to Approved Your institutional verification status will return as Verified once it's approved Note: if your application is rejected, the status will be updated to Rejected and you may select the verification feedback option for more information and you'll receive a detailed explanation of the rejectionPublished on Oct 10, 2024Updated on May 29, 202639How do I check the status of my returned withdrawal?
How can I check the status of my returned withdrawal? Head to the website and select the chatbot button situated at the bottom end of the page. Continue the conversation within the chatbot system in any language that you prefer. Start the conversation via the chatbot system on the main page of the OKX website You'll be prompted to select the common topic, choose Withdrawal as your topic.Published on Oct 30, 2023Updated on May 29, 2026299How do I fix errors when submitting my institutional verification?
Navigate the status of your details via the progress bar Learn more on how you can fix the errors on your Institutional account application here.Published on Oct 10, 2024Updated on May 29, 202660OneFootball Credits Trade and Earn
This activity is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell digital assets; or (iii) financial, accounting, legal or tax advice. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on Apr 9, 2026Updated on May 29, 202629Supercharge your supercharts Terms & Conditions
Check your status here. Sub-accounts will not be eligible to participate or receive any rewards. User Scope: Users must be new OKX users who have successfully completed advanced identity verification (KYC2). This Campaign is open to users in all eligible jurisdictions. New Trader Status: Eligible users must have never conducted any trades on any OKX master or sub-account prior to their first trade initiated via TradingView for this Campaign.Published on Oct 1, 2025Updated on May 29, 202637Trade Like A Pro hype rules
Any and all applicable taxes and all fees and additional expenses, including connection, installation, and/or service costs, related to acceptance and use of the reward are the sole responsibility of the individual reward recipient. Participants who browse the activity or Campaign page and participate in this Campaign are regarded as having read and understood the terms and conditions of the Campaign.Published on Sep 25, 2023Updated on May 29, 202613World Cup VIP Exclusive Gift Set FAQ
This Promotion is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell crypto/digital assets; or (iii) financial, accounting, legal or tax advice. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on Dec 19, 2025Updated on Jun 4, 2026321How do I enable or disable my Trader Mode?
You can check your Trader Mode status in various areas, and the status is color-coded: 🟢 Green = Enabled 🟠 Orange = Disabling automatically in less than 3 days ⚪ Grey = Disabled Status indicators appear in multiple sections of the wallet. Use them to manage your enabled status and avoid trading interruptions.Published on Aug 22, 2025Updated on May 29, 2026247How do I post ads in the OKX P2P marketplace?
You can toggle the ad to become Active or Inactive in Ad status What does Online and Offline user status mean? This user status enables you, as a merchant, to take a break from accepting orders. You can toggle between Online and Offline on the My Ads page. If your status is set to Online all your Active ads will be able to accept orders. If your status is set to Offline, all your Active ads will not be able to accept new orders.Published on Sep 5, 2023Updated on May 29, 2026658What is the New User Full Rebate Program?
This activity is not (i) investment advice or an investment recommendation; (ii) an offer or solicitation, buy or sell digital assets; or (iii) financial, accounting, legal or tax advice. You should carefully consider whether trading or holding digital assets is suitable for you in light of your financial condition and risk tolerance. Please consult your legal/ tax/ investment professional for questions about your specific circumstances.Published on Mar 16, 2026Updated on May 29, 20264How to transfer crypto from Coinbase to OKX?
The approval, granted following the acquisition of their MiCA license on January 27, 2025, reinforces OKX's status as a reliable and compliant entity within the European cryptocurrency market.Published on Jun 19, 2025Updated on May 29, 20267How do I verify my collection on OKX NFT?
Will my verification status be canceled after the collection is verified? If your collection violates our Terms of Service, or there are issues that may lead to the verification status being canceled, your collection may lose its verification status. To provide users with the best experiences, OKX NFT reserves the right to, with or without notice in advance and, in our sole discretion, deny any request for verification or suspend the verification status.5.Published on Dec 26, 2022Updated on May 29, 2026243Why can't I withdraw my rewards?
To check the hold status of your rewards: Go to My rewards Select On hold Find the reward you want to check — the remaining hold time is shown next to each item OKX My rewards page with On hold status and reward details Note: rewards listed under Earned are already available to withdraw. If you need further help, reach out to OKX Assistant.Published on May 22, 2026Updated on Jun 5, 20262How do I deposit and redeem crypto on OKX Earn?
In this case, you'll only get your initial deposit back and you won't get any earnings If you can't redeem your deposit, check the order status. It may be because the status is Pending (we haven't sent your deposit to the blockchain yet) or Redeeming (you're already redeeming this deposit).Published on Aug 10, 2023Updated on May 29, 202656What's the Verification Ads feature?
Achieve Diamond merchant status: only those with Diamond merchant status can create Verification Ads. Make sure you meet the criteria by completing the necessary verification and maintaining good trading practices. Create an ad: head over to our P2P marketplace and start creating a new buy or sell ad. Fill in all the crucial details such as the amount, price, and preferred payment methods.Published on Jul 26, 2024Updated on May 29, 202659