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How to contact a third-party payment channel?
You may reach out to the third-party payment channels via contact details below: Fiat partner How to contact Simplex https://www.simplex.com/support/ Banxa https://support.banxa.com/en/support/tickets/new MoonPay https://www.moonpay.com/contact-us Mercuryo mailto: support@mercuryo.io Coinify https://help.coinify.com/hc/en-us/requests/new UTORG https://utorg.pro/contacts/ Advcash https://support.advcash.com/hc/en-us/requests/new Fiahub https://www.fiahub.com/livechat/ Itez https://itez.com/contactsPublished on Aug 2, 2023Updated on Feb 11, 2026135Why do I need to complete an identity re-verification during the service update? (LATAM)
OKX is carrying out an update to its services in April 2026 in order to comply with the current local regulations in Latin America. As part of this improvement, users are required to complete an identity re-verification in order to continue using all platform services, as well as some additional features we have planned for our LATAM users.What should I know? Funds are safe: your funds are not affected by this update at any point. Same features: the platform remains the same.Published on Apr 23, 2026Updated on May 29, 20261How to get started with Savings Starter?
Please see the terms and conditions for further details.Subscription limits The individual minimum and maximum subscription limits for each type of crypto are as follows: Crypto Term Individual limit APR USDT 3 Days 1,000 30%Terms and conditions This promotion campaign excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, NorthernPublished on Sep 5, 2023Updated on Feb 9, 20262,420How do I verify my wallet address?
Note: Other wallet connections are currently not supported on the OKX SG App, please use the Web: https://my.okx.com/en-sg Continue to connect your wallet You can choose to connect via OKX wallet extension You can also choose to connect via other methods If you choose to connect your wallet via WalletConnect, you can scan the QR code or select All Wallets to pick the wallet that you are using.Published on Jun 24, 2025Updated on May 29, 20263What are the cryptoassets that are listed on OKX in France?
Arbitrum ASTR Astar ATOM Cosmos AVAX Avalanche AXS Axie Infinity BADGER Badger DAO BAL Balancer BAND Band Protocol BAT Basic Attention Token BCH Bitcoin Cash BICO Biconomy BLUR Blur BNB BNB BNT Bancor Network BONK Bonk BSV Bitcoin SV BTC Bitcoin BTT BitTorrent CEL Celsius Network CELR Celer Network CFG Centrifuge CHZ Chiliz COMP Compound CQT Covalent CRO Crypto.com CRV Curve Finance CSPR Casper Network CVC Civic CVX Convex Finance DAI Dai DOGE Dogecoin DOT Polkadot DYDX dYdX EGLD Elrond ENJ Enjin Coin ENSPublished on Mar 18, 2024Updated on May 29, 20262Learn & Earn Campaign that is only for Turkish users event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Cuba, Iran, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St.Published on Oct 24, 2023Updated on May 29, 202638How do I access cryptocurrency derivative products in Australia?
These documents can be accessed at app.okx.com/en-au.Pathway 2: Wholesale derivatives Wholesale clients may access a broader range of derivative products, including futures, options, perpetuals and margin trading, with different leverage parameters. To qualify as a wholesale client, you must meet the criteria set out in the Corporations Act 2001 (Cth).Published on Mar 20, 2024Updated on May 29, 202620What limits are there for futures copy trading?
BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000 APE-USDT, APT-USDT, ATOM-USDT, DYDX-USDT, GALA-USDT, SAND-USDT, ALGO-USDT, CFX-USDT, ENS-USDTPublished on Oct 31, 2023Updated on May 29, 2026255Official Rules for McLaren Race Rewind Fandom Digital Collectibles for Australia and Brazil
Wrong Address: OKX is not responsible for any losses resulting from you sending any NFTs to the wrong address(es). You shall ensure that you deposit your NFTs to the right address(es). You shall provide the correct address of your wallet that you will use to receive your NFTs. OKX shall not be liable for any losses resulting from your own fault or error, including providing an incorrect or wrong wallet address for receiving NFTs or transferring your NFTs to a wrong address.Published on Jul 19, 2024Updated on May 29, 20261OKX Learn to Earn: BTC halving 2024 event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk, Uzbekistan and Malta.Published on Mar 26, 2024Updated on May 29, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
This promotion excludes residents from the following jurisdictions: Hong Kong, Belgium, Cuba, France, Iran, Japan, North Korea, Crimea, Malaysia, Singapore, Syria, United States of America including all U.S.A. territories like Puerto Rico, American Samoa, Guam, Northern Mariana Island, and the US Virgin Islands (St. Croix, St. John and St. Thomas), the Bahamas, Canada, the Netherlands, the United Kingdom, Ireland, Bangladesh, Bolivia, Donetsk, Luhansk and Malta.Published on Dec 26, 2023Updated on May 29, 20264,136What limits are there for spot copy trading?
DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDT, WLFI-USDT, LINEA-USDT 2,500,000 BCH-USDT, DAI-USDT, CFX-USDT, ATOM-USDT, APE-USDT, CRV-USDT, STX-USDT, ICP-USDT, ALGO-USDT, ORDI-USDT, PEOPLE-USDT, ENS-USDTPublished on Oct 30, 2023Updated on May 29, 2026127USDG on X Layer FAQ
It aligns with leading global regulations like Singapore's Monetary Authority of Singapore (MAS) and Europe's Markets in Crypto-Assets (MiCA) frameworks. USDG is issued by regulated entities like Paxos Digital Singapore, offering the transparency and oversight that users deserve. This regulatory compliance ensures you get the stability of a compliant stablecoin without sacrificing opportunities for yield. 4. Can I earn yield on my USDG holdings beyond the 4.1% APY program?Published on Oct 21, 2025Updated on Dec 18, 202516USDG rewards program FAQ
(PDS) and designed to comply with the Monetary Authority of Singapore (MAS) stablecoin regulatory framework.2. How do USDG rewards work? With USDG rewards, you can earn up to 3.85% APY simply by holding USDG in your OKX Wallet. Your funds remain fully accessible — you can redeem or move them anytime without penalties. Rewards are designed to help users grow their digital dollar holdings passively and securely.Published on Oct 13, 2025Updated on May 29, 2026500OKX x McLaren NFT Sweepstakes Terms & Conditions
Wrong Address: OKX is not responsible for any losses resulting from you sending NFTs to the wrong address(es). You shall ensure that you deposit your NFTs to the right address(es). You shall provide the correct address of your wallet that you will use to receive your NFTs. OKX shall not be liable for any losses resulting from your own fault or error, including providing an incorrect or wrong wallet address for receiving NFTs or transferring your NFTs to a wrong address.Published on Apr 25, 2024Updated on May 29, 2026607