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OKX Australia - Refer a Friend Program
Refer a friend under the terms & conditions of this program (the RAF Program), you can claim a reward ("Referral Bonus") when your referee completes the required tasks as shown in the OKX app within the designated time period. See terms & conditions below. Rewards are automatically distributed to your account when your friend has successfully completed the required tasks.Published on Jan 30, 2025Updated on Nov 17, 202524What are Source of Funds (SoF) and Source of Wealth (SoW)?
SoF/SoW Document Type Description Salary Payslip Issued within the last 3 months Bank Statement Shows salary deposits/employment income (past 3 months) Tax Document Shows employment income (past 12 months) Letter of employment Issued within the last 3 months, with employment confirmation and salary details Others Issued within the last 3 months, with employment confirmation and salary/compensation details Business ownership Bank Statement Shows income payments (past 3 months) Tax Document Shows businessPublished on Dec 24, 2024Updated on Apr 18, 2026774How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?
Bank statement. Credit card statement. IBAN letter. Utility bills such as landline/internet bills, or electricity and water bills. Lease agreement or tenancy contract (for example, EJARI). Title deed. When submitting your Proof of Address (POA), please ensure the following: The document must contain your residential address. Bank statements, credit card statements, IBAN letters and utility bills must be issued within the past 3 months.Published on May 7, 2024Updated on Nov 17, 20251,114How do I withdraw SGD with bank transfer?
You can complete an SGD withdrawal to your bank account from your OKX account. SGD local bank transfers are currently only offered to our Singapore customers.How do I make an SGD withdrawal with bank transfer?Published on Nov 6, 2024Updated on Dec 23, 20254How do I withdraw AUD with bank transfer?
You can complete an AUD withdrawal to your bank account from your OKX account. AUD local bank transfers are currently only offered to our Australian customers.How do I make an AUD withdrawal?On the web Log in to your account at okx.com.Published on Mar 13, 2024Updated on Dec 30, 202521How do I submit my proof of address (POA)?
Valid bank statements Tax form, tax statement, or tax return Pay stub that contains a residential address Valid rental agreement (the remaining tenure cannot be less than 2 months) Valid utility bills such as water, electricity, gas, home-attached TV or internet bills, or landline telephone bills. Mobile phone statements are not acceptable.Published on Sep 25, 2024Updated on Nov 17, 20253What's a private key/seed phrase?
Create a new OKX wallet Refer to How do I create/import an OKX wallet? You'll need to note down your seed phrase and keep it safe without telling anyone.Published on Aug 24, 2023Updated on Apr 22, 20262,901A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.11. I don't know how much I plan to deposit. Can I change my estimated amount later? No. We are collecting your estimated amount as a reference point and we understand that your use of the platform may change later.12. How do I check my identity verification information?Published on Sep 25, 2023Updated on Mar 25, 20266,462How do I start onboarding as an institutional user?
If you need further clarification, please contact customer support.Do I need to provide a supplemental confirmation letter in PDF format? If you’re instructed to submit a supplemental confirmation letter in PDF format, please follow the instruction accordingly.You may scan a physical document or convert it into a PDF file, then upload it through the specified channel.Published on Oct 10, 2024Updated on Feb 2, 202655Introducing USD deposits and withdrawals
Fees and processing times Payment method Currency Channel Deposit Fees Withdrawal Fees Processing Time Local bank Transfer USD Domestic wire transfer N/A $30 Up to 3 business days, depending on your sending/receiving bank Bank transfer (ACH) N/A N/A Deposits are instant. However, they may be on hold for a brief period of time before they can be withdrawn Withdrawals may take up 3 business days* Note: Business day refers to the local business day of the currency country.Published on Feb 14, 2025Updated on Mar 3, 202613How do I make a deposit? (app)
A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to bank transfers. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same.Published on Aug 22, 2023Updated on Apr 23, 2026150,519How do I make a deposit? (web)
A deposit refers to transferring crypto from another exchange or platform to your OKX account. It is similar to a bank transfer. For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address.Published on Aug 13, 2023Updated on Apr 23, 20267,697Crypto available for withdrawal FAQ
Funds unavailable for withdrawal may still be available for bank account withdrawal. You can convert the unavailable funds back to cash and withdraw the equivalent value of recently deposited cash (in local currency) to your linked bank accounts. Note: this function is unavailable in certain regions.Can I still buy, sell, and trade crypto that's unavailable for withdrawal (not part of crypto available for withdrawal)? Yes, you can still buy, sell and trade on our platform at any time.Published on Jan 25, 2024Updated on Apr 24, 20263,688How do I withdraw BRL with Pix transfer?
Manually adding a withdrawal bank account details This process will require you to manually input your bank information into our app. Add your withdrawal bank account manually Note: please use your checking account when adding your bank account information Any withdrawals made to manually-added accounts might be rejected if the account information fails to be verified by our banking partners or your own bank.Why can't I withdraw all of my funds?Published on Nov 27, 2023Updated on Dec 3, 2025197How do I submit my proof of address (POA)?
For more details about restricted regions, please refer to the platform’s Terms of Service.Published on Sep 5, 2023Updated on Feb 12, 2026856