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OKX P2P dispute handling rules
OKX reserves the right to suspend uncooperative or bad-faith* users during the process. OKX is not responsible for any resulting losses. If the buyer pays less than the order amount, but the seller releases the crypto before receiving the full payment, OKX customer support will contact the buyer to request payment of the outstanding amount to the seller.Published on Aug 28, 2023Updated on Mar 11, 20261,120What is the New User Full Rebate Program?
To receive rewards, you must complete a First Qualifying Trade that meets all of the following conditions: Trade Type: The campaign landing page will specify the eligible trading assets, e.g. spot, perpetual futures etc. Eligible trade types may vary by region and channel. Single Trade Requirement: The qualifying trade must be a single trade that meets or exceeds the minimum trade amount as specified on the Program landing page.Published on Mar 16, 2026Updated on Apr 20, 20261Travel Rule FAQ
This review process depends on a large variety of factors, based on protecting our users against industry bad actors. OKX understands these processes can be frustrating, but it is necessary to protect our user's assets.Published on Jul 20, 2023Updated on Feb 5, 2026804Why should I choose OKX affiliate program?
We also provide a variety of marketing materials, including banners, links, and landing pages to help you grow your audience.Why should I be part of this affiliate program? Overall, our affiliate program is a great choice for anyone looking to promote a reputable cryptocurrency exchange. With our wide range of trading products, generous commission rates, and marketing materials, it's a great way to earn money through referrals.Published on Apr 19, 2024Updated on Apr 10, 202618What's a dusting attack?
While blockchain networks enhance security through decentralization, they're not entirely immune to evolving threats from bad actors. One lesser-known attack is the dusting attack, which can compromise user privacy without immediate detection. Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers.Published on Oct 4, 2024Updated on Mar 3, 202613How do I get started with On-chain Earn?
You can check your order details to see how long it'll take for your crypto to land back in your portfolio.Published on Jul 14, 2025Updated on Nov 19, 20256OKX Web3 FAQ
To keep our community safe, we use a combination of government data and real-time technology to block bad actors. Here’s how we protect the Web3 ecosystem: Global Sanctions: We block access from sanctioned regions (refer to our TOS for a full list). Wallet Address Blacklisting: We aggregate lists of banned wallet addresses from global authorities (such as the FBI, UN, and OFAC) and known hacking incidents.Published on Jan 19, 2026Updated on Feb 27, 202689What's DEX Referral program?
On the app example, referral code button ready for you to apply On the app example, the landing page after the referral code has been appliedWhat are the wallet types that support binding referral codes? Seed phrase wallet Private key wallet (Currently only supports SOLANA and EVM networks) Multiple chain addresses (such as ETH addresses and SOL addresses) under the same wallet account will be bound to the same referral code.What are the binding rules?Published on Jul 21, 2025Updated on Apr 15, 2026353OneFootball Credits Trade and Earn
This promotion is only for eligible new and existing users who: Click on "Join Now" on the landing page to be considered as a participant; Complete the stated requirements during the Campaign Period; Complete KYC advanced identity verification (check your status here). Deposit requirements to qualify for rewards (if applicable to your jurisdiction): Participants must have a net deposit and remain it according to task rules.Published on Apr 9, 2026Updated on Apr 9, 20269How do I start trading cryptocurrency on OKX with Smart Trading?
Despite being experts in trading, lead traders are also likely to suffer losses from bad trading days. This can lead to unexpected liquidations and losses for followers too, if there's a lack of proper risk management. Visit here to start using copy trading. Bot trading Bot trading refers to the automation of trade entries and exits.Published on Apr 7, 2024Updated on Oct 15, 202573World Cup VIP Exclusive Gift Set FAQ
Eligible Users must (1) pass or have passed OKX's advanced identity verification, (2) reach or maintain OKX VIP status as of 25 March 2026 at 10:00 (UTC+8), (3) join the Promotion by providing all of the required information (such as delivery address) on the Promotion's landing page. The Promotion consists of an OKX swag item. Limit one (1) Gift Set per Eligible User. Sub-accounts will not be eligible to participate or receive any Gift Sets.Published on Dec 19, 2025Updated on Apr 21, 2026316
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