All
FAQ
Announcements
Product documents
Apple Pay – Additional Terms
Service Relationship Apple Pay is provided by Apple Inc. (“Apple”). Apple is not the card issuer and is not responsible for the OKX Debit Card ("Card"), underlying account, or any transaction disputes. Tokenised Card When you add the Card to Apple Pay, Apple substitutes a Device Account Number (“token”) for your actual Card number. We may decline, suspend, or delete that token at any time—for example, if we suspect fraud or if your Card account is closed.Published on Aug 8, 2025Updated on May 8, 202610Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202513Passkey FAQ
Why can't I verify my passkey with my original device and Apple ID? If you're asked to scan a QR code even when using your original device and Apple ID, it may be because your iOS version is outdated and doesn't support the passkey feature. To resolve this, please update your iPhone to the latest version of iOS. Once updated, you'll be able to complete the verification process smoothly.2. How do I log in with passkey if I've switched to a new iPhone?Published on Mar 19, 2025Updated on Mar 4, 2026126How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on Aug 22, 2023Updated on Mar 17, 20262,533What's Satoshi test and how do I complete it?
Satoshi Test Pros and Cons are as below: Pros Cons Reliable method for confirming control over a private address. Multiple criteria are required for a successful test. Supports most networks. (BTC Lightning is unsupported) Involves network fees borne by the user. How do I verify my address with the Satoshi test?Entering the Satoshi test flow During your withdrawal process, you may be prompted to specify the destination of your funds.Published on May 28, 2024Updated on Feb 17, 202664How do I connect my Keystone Hardware Wallet to OKX Wallet?
Supported Chains (Compatible with Keystone): App: EVM, ETC, Bitcoin, Litecoin (LTC), Bitcoin Cash (BCH), Dash (DASH) Browser extension: EVM, Bitcoin Features: Send, Receive, Swap, and so on.Getting Started To get started, you may prepare the following: Keystone hardware wallet Get ready with your Keystone 3 or Keystone 3 Pro hardware wallet. OKX app Open the OKX official website, and download the OKX app. You can also search OKX on the App Store or Google Play.Published on Nov 8, 2023Updated on Mar 2, 202612,804How do I add OKX widget on my phone?
Your device needs to be on iOS 14 or above. Long press on homescreen > Select Edit > Add Widget Search OKX Select the preferred widget type and select Add Widget OKX widget is ready to be added at the Add Widget button Drag and drop the widget to the desired position, then select DoneHow do I add lock screen widget? You may choose to add the widget from the lock screen (unlock required) or via the notification center. Your device needs to be on iOS 16 or above.Published on Aug 15, 2023Updated on Apr 24, 20266,004Why do I have to trade on OKX Liquid Marketplace?
In more detail, here are the main benefits of the OKX Liquid Marketplace for pro and institutional crypto traders: Competitive prices, regardless of size or complexity: Always access tightest available quote/spreads. Send custom RFQs to multiple counterparties. Let multiple makers compete to win trades. Guaranteed, instant off-order book execution: Place trades of any size without impacting the order book. Use 20+ predefined strategies including future spreads, options, straddles, and more.Published on Mar 13, 2024Updated on Oct 30, 202516What's OKX Card?
You can use the OKX Card anywhere Visa or Mastercard is accepted: Physical stores while traveling Hotels, restaurants, and airline bookings International websites and online services The OKX Card also supports Apple Pay and Google Pay for easy contactless payments.Published on Mar 24, 2026Updated on May 13, 202677What's the risk and runtime for Smart Picks?
With just one click, Smart Picks uses AI to set up trades just like the pros. You can easily apply expert strategies even if you're new to trading. If you prefer more control, you have the option to customize the settings to fit your needs. Smart Picks brings a new alternative to trading, allowing anyone to trade like a pro.How do I use Smart Picks? Smart Picks works like an online store for trading.Published on Sep 26, 2024Updated on Feb 9, 2026273How do I level up my trades with Mizar?
On Mizar, you can create your bots or copy-trade successful pros to manage your portfolio on your account by connecting to the Mizar bot interface with your OKX API keys.Why should I use the Mizar OKX trading bot? Mizar is a safe and reliable trading platform with a user-friendly interface and advanced trading tools. Portfolio Management: Mizar users can connect to an unlimited number of exchanges, such as us, and manage all their cryptos and portfolios from one place.Published on Mar 28, 2024Updated on Jan 2, 20265How do I create passkeys? (app)
Passkeys can sync across devices using the same Apple ID. Android: Passkeys depend on Google services, so your device must be able to access Google. 2. Open the OKX app, go to menu, and select Account settings Select menu at the top left corner 3. Find the Security in the User center Select Security on the user center page 4. Select Passkeys Select Passkeys to continue 5.Published on Aug 16, 2023Updated on May 13, 202613,239How do I back up my wallet to iCloud, Google Drive and Huawei Cloud?
One Apple ID, Google account or Huawei ID will use one backup password. You need to verify the password you previously set when you want to back up another wallet.What should I do if I can't back up my wallet? If you encounter issues while backing up your wallet, please check the following: Not logged in to your cloud account: Make sure you're signed in to the same cloud account (iCloud, Google Drive, or Huawei Cloud) that you intend to use for the backup.Published on Jan 12, 2023Updated on Mar 2, 20269,633How do I link an authenticator app?
There are two ways to get the authenticator app, through the OKX app directly, or by downloading it from your device's app store.Option1: Download app through OKX app Open the OKX app Go to the Main menu and select Profile and Settings Navigate to Security Under Authentication methods, select Authenticator app Follow the prompts to download and begin setupOption2: Download from your device's app store For Apple devices: Search for the authenticator app in the App Store and download it.Published on Aug 29, 2023Updated on Apr 16, 202616,301How do I secure my account after detecting unusual activity?
If so, reset them to secure your account.If you plan to use a Passkey in the future, you can also add a new one at any time.Learn more about Passkey here.Third-party login account (Google + Apple ID + Telegram + OKX Wallet) Unlink your third-party login by using social media.Published on Mar 21, 2025Updated on Feb 12, 202633