As scammers adopt more sophisticated methods, staying alert and informed is your best line of defense. Even experienced users can be caught off guard if they're not careful. Always remember: OKX will never ask you to call a number or click a link in an SMS to verify your account or resolve any account issues immediately. When in doubt, pause and check through the official OKX app or website. A few moments of caution could protect everything in your account. Stay safe and informed.

As crypto-verse continues to evolve, we remain dedicated to equipping you with the tools you need to stay ahead in their trading journey.

If your account stays inactive for the period you've chosen, we'll first try to contact you by email and SMS. If we don’t hear back or see any login activity within your selected response timeframe, we’ll begin contacting your nominated emergency contact by email and SMS. Follow-up messages will be sent every 10 days until we receive a response or your account is reactivated.

Total stop loss for trader: this setting lets you define the maximum amount you’re willing to lose across all trades under a lead trader. If your cumulative losses reach this amount, you’ll automatically stop copying the lead trader, and any open positions will be handled according to the action you set.

Token swap is designed to let users swap their ERC20 token into the mainnet token. Once token swap is completed, the original ERC20 token will be burnt. If I encounter this situation, what should I do?

When users encounter scams in the cryptocurrency industry, they should consider taking the following steps: Stop sending any further payments: don't let the scammer convince you to send more to "recover" your losses — this is a common tactic. Secure your OKX account: if you shared your OKX login credentials or clicked a suspicious link, change your password and 2FA settings right away.

This function moves the entire grid upward automatically to stay aligned with the price movement. It allows your trading bot to stay active longer by removing the lowest grid and adding a new grid at the top.When the current price hits the grid's upper limit: The lowest buy order at the grid's lower limit is canceled. A new buy order is placed at the original grid's upper limit. Once the buy order is filled, a corresponding sell order is placed one grid level above the original upper limit.

This approach allows you to stay actively involved in the decision-making process while benefiting from automated trade execution, saving you valuable time and effort.Are there any factors for me to consider? Customization: each Smart Trading product offers a level of customization to cater to your unique needs and risk appetite.

The platform will continue to launch more promotional events — stay tuned for future updates. Click here to learn more. Note: The Q&A in this article covers only the general rules applicable to Trade and Earn and Trading Competition campaigns. Specific rules may vary for each campaign — please refer to the rules on the respective campaign page.

Dual Investment is a non-principal-protected product that lets you buy and sell crypto at a target price while you earn APR. Each order consists of a base/quote crypto pair (such as BTC/USDT or ETH/BTC), a target price and a term. There are 2 potential settlement scenarios depending on the price of the base crypto when the order expires at the end of the term. Learn more on how you can use Dual Investment here.How does Dual Investment work? Let's say you have BTC or USDT in your portfolio.

However, at this moment, when ETH prices increase, you'll have lesser ETH tokens and more USDC tokens. So by holding $5000 ETH, users might be better off with the increase of ETH price.What's OKX DeFi? Our DeFi lets you manage all your DeFi investments right from the OKX Wallet and serves as a powerful gateway to 22 chains and 3000 investments with 100 protocols like Aave, Curve, Compound, and Yearn, and Arbitrum.

Turn on push notifications to stay informed about the exciting new token listings by heading to the OKX App > Menu > Account settings > Preferences > Notifications. This way, you'll receive real-time updates directly on your device, ensuring you never miss important announcements or opportunities in the ever-evolving cryptocurrency market. Staying connected will help you make timely decisions and stay ahead of the curve!

Staying connected will help you make timely decisions and stay ahead of the curve!

It can be a game-changer for traders looking to stay ahead in any market situation.How do I use trailing settings in the spot grid trading bot? Start by creating a spot grid in the trading bot section. Scroll down to the advanced settings section, where you'll find the trailing up and trailing down options.

Stay updated As the crypto asset market evolves, new tokens may be added or removed. Check our announcements regularly to stay informed about the latest supported tokens. Note: By following these steps, you can effectively avoid depositing unsupported tokens, ensuring the security of your assets.