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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
For orders under T+3 or T+7, you may also file an appeal via Assets > Locked Assets > P2P Order > Appeal. Note: T+1 restrictions cannot be appealed for early unfreezing.Published on Mar 17, 2023Updated on May 29, 20263,126OKX Sub-Affiliate link rules
Links created on or after January 1, 2026 will be assessed from the fourth calendar month upon link creation. Note: Links created before January 1, 2026, will continue to be assessed starting from the first day of the third calendar month after the link is created. Examples: A link created on August 1, 2026 will be assessed starting from November 1, 2026, and subsequently on the 1st day of each calendar month.Published on Sep 28, 2023Updated on May 29, 2026675World Cup VIP Exclusive Gift Set FAQ
For more information, go to okx.com © 2026 OKX. All rights reserved.Published on Dec 19, 2025Updated on Jun 4, 2026321Outcomes User Guide
For example, "The overall champion of the 2026 football competition" is an event with markets such as "Brazil to win," "Argentina to win," and "France to win" — you can predict the event's outcome based on your own judgment.How do I use Outcomes?Step 1: Access Outcomes Open the OKX App, find the Outcomes entry in the homepage banner, and tap to enter.First-time users need to complete an account initialization process — this isn't required on subsequent visits.Published on Jun 2, 2026Updated on Jun 4, 20261Why do I need to complete an identity re-verification during the service update? (LATAM)
For further assistance, visit our OKX Help Center or reach out to our OKX Assistant — available 24/7, every day of the year, via the in-app chat.Published on Apr 23, 2026Updated on May 29, 20261OneFootball Credits Trade and Earn
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail.Published on Apr 9, 2026Updated on May 29, 202629X Layer upgrade and OKT/OKB asset handling FAQ
OKTChain will continue operating until January 1, 2026. Before this date, you can deposit OKT to the platform at any time. Deposited OKT will be automatically converted to OKB based on the same average closing price rules.How are other on-chain assets on OKTChain handled? OKTChain will continue operating until January 1, 2026. You should manage and withdraw other on-chain assets before this date.How do I exchange OKT from a cold wallet for OKB?Published on Aug 13, 2025Updated on May 29, 202630What is the New User Full Rebate Program?
For more information, please visit www.okx.com © 2026 OKX. Where any discrepancy arises between the translated versions and the English version, the English version shall prevail. Note: In order to comply with local regulations, certain features may not be available in your region. This Program and its rewards are subject to OKX's eligibility criteria and may be modified at any time.Published on Mar 16, 2026Updated on May 29, 20264Event Contracts FAQ
Event Contract Fee has been updated effective from May 6, 2026 at 16:00-17:00(UTC+8). For more details, please refer to Notice on OKX Event Contract Fee UpdateAPI Integration & AI Agent Integration Supported account modes: Futures mode, Multi-currency mode, and Portfolio mode. Spot mode is not supported. Position mode: API access only supports Isolated margin mode.Published on Apr 16, 2026Updated on Jun 2, 2026How can I do spot trading with the Jupyter Notebook?
15.1 For the last 7 days For more information on how to access the order history for the last 7 days, please read our dedicated guide. 1 result = tradeAPI.get_orders_history( 2 instType="SPOT" 3 ) 4 print(result)15.2 For the last 3 months For more information on how to access the order history for the last 3 months, please read our dedicated guide. 1 result = tradeAPI.get_orders_history_archive( 2 instType="SPOT" 3 ) 4 print(result)16.Published on Sep 29, 2023Updated on May 29, 2026562Outcomes FAQ
For example, "2026 football competition" is an Event, which contains multiple Markets such as "Brazil wins," "Argentina wins," "France wins," etc.What do Yes and No mean? Yes means you believe the event will occur; No means you believe it will not. In a single-market event, Yes + No price = 1.00 xp.What event types does Outcomes support? Binary Event: an event contains only one market — for example, "Will Germany advance from the group stage in the 2026 football competition?"Published on May 20, 2026Updated on Jun 5, 2026395How do I reach out to OKX Singapore customer support?
Resolution time: We strive to resolve all issues within 7 calendar days after receiving the full details of your issue. Delays: If we’re unable to resolve your issue within 7 calendar days, we’ll keep you informed regarding the causes of such delay and provide an expected timeframe for updates. We appreciate your patience and are committed to supporting you every step of the way. If you want to learn more about our Support Center, visit here.Published on Jun 18, 2025Updated on May 29, 20262How to claim my RL OKXclusive Pass?
Limit seven (7) Gifts per NFT holder. Any and all applicable taxes and all fees and additional expenses, including connection, installation, travel, and/or service costs, related to acceptance and use of Gift are the sole responsibility of the individual Gift recipient. Gifts will be distributed within 14 days after the promotion period activity ends. OKX reserves the right to exclude any participants from this promotion and/or cancel this promotion without notice.Published on Apr 5, 2023Updated on May 29, 202641What's Flywheel trading bot and how do I use it?
If the price falls by 5%, the bot buys BTC and switches to a sell-high strategy, targeting a 7% price increase. Once BTC reaches the 7% profit target, the bot sells and repeats the cycle, continuously reinvesting in dual-investment products to maintain the arbitrage loop.How do I use Flywheel?Published on Apr 14, 2025Updated on May 29, 202611How do I enable allowlist? (web)
For example, if you make a transaction at 7:00 am UTC July 4, 2024, the verification period will be extended to 7:00 am UTC August 3, 2024.How does this impact my existing verified addresses? All existing verified addresses in our withdrawal address book will be placed on a 30-day verification period now.Published on Aug 14, 2023Updated on May 29, 2026419