Riding the excitement of the World Cup, OKX is rewarding our VIP users with an exclusive gift set. The gift set contains an OKX limited-edition Mini Soccer ball, football jersey with personalized name and number on the back, among other items.How can I get the World Cup VIP Exclusive Gift Set? A snapshot will be taken on March 25, 2026, at 10:00 (UTC+8). Users who are VIPs at the time of the snapshot will be eligible to receive a World Cup VIP Exclusive gift set.

For example, "2026 World Cup Champion" is an Event, which contains multiple Markets such as "Brazil wins," "Argentina wins," "France wins," etc.What do Yes and No mean? Yes means you believe the event will occur; No means you believe it will not. In a single-market event, Yes + No price = 1.00 xp.What event types does Outcomes support? Binary Event: an event contains only one market — for example, "Will Germany advance from the group stage in the 2026 World Cup?" The answer is either Yes or No.

Summary: When completing Identity Verification or Video Verification on the OKX platform, please ensure that your ID is not already associated with another account, and that your mobile app is updated to the latest version. Below are some possible reasons that may lead to a failed identity verification: Unable to upload photos in the app Issue Description: You encounter a problem when trying to upload ID photos for identity verification.

Below are some possible reasons that may lead to a failed identity verification: Selfie detection failed. Invalid ID (E.g. Unsupported ID type, ID issued has ‌expired). There's an existing account with the same identity information. ID detection failed. (E.g. Photos are overexposure, have reflections, or aren't fully visible).A few tips for successful identity verification: Make sure that the ID...

When you deposit funds to our platform, if the receiving address, deposit network, and token contract are correct, and there is a record on the blockchain, but the funds haven't arrived, this may be due to the following reasons: There's a delay in syncing the blockchain to the platform: for the token you deposited, there may be a delay in syncing from the blockchain to the platform’s wallet, which can result in the deposit not being credited and not showing up in your assets.

Phone verification: when you request phone verification, we'll call the phone number linked to your account. Just follow the voice prompts: select 1 to confirm authorization or 2 to cancel it. You can request up to 5 phone verification calls in 1 hour. Email verification: when you request email verification, we'll send a link to the email linked to your account. Open this link to confirm authorization. If you can't open the link from email, try copying and pasting it to your browser.

You can raise disputes in these situations: When selling crypto via P2P Trading, you can raise a dispute if the buyer has marked the order as paid but the seller hasn't received the payment. When buying crypto, if the seller doesn’t release the crypto, you can also raise a dispute. After a transaction is done, you can also raise a dispute in the order if there is any issue.

How do I check institutional verification status? To view the current status of your application, proceed to the verification page. If you see a Continue option, it indicates that your application is incomplete. Select Continue to resume your application and ensure it’s complete before final submission.What should I do if I'm unable to save or proceed on the application page? Ensure that all...

As part of OKX onboarding process, the entity making an application (hereafter, the "Applicant") to be verified and onboarded as an institutional customer shall have to agree, acknowledge and attest the following statements: Applicant hereby makes the statements set forth herein, with effect from the date of execution, to provide OKX with certain information needed to confirm that Applicant is...

Eligibility Note: this program is only available for users in Argentina, Austria, Belgium, Brazil, Bulgaria, the Czech Republic, Finland, France, Germany, India, Ireland, Italy, Japan, Mexico, the Netherlands, the Philippines, Poland, Portugal, Romania, Saudi Arabia, Spain, Sweden, Switzerland, Turkey, and the United Arab Emirates. Digital assets, including stablecoins and NFTs, are subject to market volatility, involve a high degree of risk, can lose value, and can even become worthless.

There are no changes to the login process for the app version.Tips when entering your address Enter your full address (street, unit number if applicable, city, postal code, etc.) using the required format shown on screen. If proof of address is required, ensure your document (utility bill, bank statement, etc.) clearly shows the same address. Use the latest version of the OKX app or access the website with an updated browser. Ensure uploaded images and documents are clear and readable.

Your settings will be retained even when you reopen the app.

Extreme scenario: The available balance is more than 0, but when max is selected, it still displays 0, because the user's balance may have many broken UTXOs, which can't be used. Reduce the transfer amount or add more BTC. Inspect whether there's a pending transaction, and try again later. Unlock your UTXOs, but remember that the inscription may be lost during the transfer of BTC. Inscribe BRC20 Staking Confirmed UTXO The transaction is pending at the moment. All balance has been locked.

If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit...

In conclusion, security and safety are paramount when engaging in the vibrant world of NFTs. OKX NFT Marketplace sets a new standard for multi-chain security and safety. With stringent verification processes, multichain integration, cutting-edge security protocols, and the assurance of verified listings, we're committed to reducing the stress of falling for scams in the NFT space.