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How do I deposit AED with Simple bank transfer?
We'll walk you through the process using the app as an example.How do I link my bank account for AED deposits via Simple bank transfer? 1. Go to Deposit Cash on your OKX app 2. Select AED and + Add account to connect your bank account via Simple bank transfer Select Next to add your account 3.Published on Jun 11, 2025Updated on May 29, 202613How do I create NFTs?
It's a walk in the park to create your own NFTs on OKX.Published on Jun 8, 2023Updated on May 29, 20261,408How do I use OKX Wallet Trader Mode for DCA strategy trading?
Choose minutes (1–60 min) or hours (1–24 hrs); default is 1 minute Number of orders Number of orders to split the total into; range 2–90, default is 2Optional parameters Parameter Description Price range Set a minimum and/or maximum price/rate. Orders are skipped when the price is outside your range and resume when the price returnsHow to create a DCA strategyOn the web 1. Go to the OKX Wallet official website and connect your OKX Wallet extension 2.Published on May 14, 2026Updated on May 29, 20263How do I join a video call with customer support?
This guide will walk you through how to join a video call with us using the OKX web/app.What do you need to prepare before the video call? The session will be conducted in English. Please have your original identification document ready for verification during the video call session (photocopies are not accepted). Note: in some cases (e.g., lost or stolen card reports), you might be asked to confirm that the card is still in your possession.Published on Aug 26, 2025Updated on Jun 2, 202653How do I download my account statements?
To download your trading history, please follow these steps: Select Trading history from the menu bar to view your trading history Note: trading history can only display data for up to 90 days. However, you can still access records beyond 90 days by downloading your full trading history file.Published on Nov 6, 2024Updated on Jun 3, 20261What can I do if I trigger P2P risk control?
An official Customer Support will contact you via email and walk you through the process. Please ensure you stay reachable and check the email address linked to your OKX account for an email from OKX. Provide the required information according to the email received.2. Why can’t I appeal T+1 orders?Published on Sep 13, 2023Updated on Jun 2, 20261,831New User Bonus Program - Terms and Conditions
Rewards may be restricted from trading or withdrawal for up to 90 days from the date of receipt. To unlock the reward, the user must maintain a portfolio balance above the required threshold for a cumulative total of 30 days within the 90-day window following the reward grant date (please refer to OKX app for the required portfolio balance threshold). The 30 qualifying days do not need to be consecutive.Published on Aug 6, 2024Updated on May 29, 2026286How do I buy and sell BRC-20 inscription tokens? (app)
Logo requirements: Review time: approximately 4 weeks Dimensions: 90 × 90 px High resolution (PNG format) The image must be clear and recognizable (no blurriness) Must not closely resemble any logo currently displayed on the platform Must not resemble identifiable political figures, public figures, intellectual property, or trademark symbols without proper authorization Once you have the required information, please submit your application via this link.Published on Aug 22, 2023Updated on Jun 3, 2026638Lead traders FAQ
The calculation of lead trader's AUM is as follows: AUM = Total investment amount of all copy traders Copy trader investment amount = Trader's max total copy trade amount or USDT equity in trading account (whichever is less) 90-day average AUM = Lead trader AUM over last 90 days / 90 Note: the AUM and profit-sharing level of lead traders will be calculated and updated every Monday at 0:00 (UTC +8) with profit-sharing settled on a weekly basis.10.Published on Sep 6, 2023Updated on Jun 3, 2026122How do I check my deposit progress?
blockchain explorer to check the real-time progress Select View on blockchain explorer to view the real-time progressOn the web Log in to your account at okx.com and select Deposit Find your deposit at All deposits and you're able to view the deposit amount, deposit status, deposit progress, and deposit time You can select View at Deposit address to check the real-time progress Find your deposit and select View to check the real-time progress Note: You can view your deposit history for the past 90Published on Aug 13, 2023Updated on May 29, 20268,985Referral Program - Terms and Conditions
Rewards may be restricted from trading or withdrawal for up to 90 days from the date of receipt. To unlock the reward, the user must maintain an account balance of at least AED 1,000 (or the equivalent in other supported assets) for a cumulative total of 30 days within the 90-day window following the reward grant date. The 30 qualifying days do not need to be consecutive.Published on Aug 6, 2024Updated on May 29, 2026158What are the rules for P2P order cancellation?
You'll be banned for 15 minutes, 30 minutes, 1 hour, 4 hours, or all day. It'll be cleared at 00:00 on the same day. Trigger Restriction Duration 1st time The number of cancellations reaches the upper limit of the day.Published on Aug 16, 2023Updated on May 29, 20261,825What can help prevent P2P crypto scams and protect my assets?
Don't hesitate to walk away from deals if they're appearing suspiciously. Avoid transacting outside of our P2P platform: P2P crypto scams occur when scammers bypass a platform's escrow system and transact externally. Limit your P2P transactions to our P2P platform to add an additional layer of security to your P2P trades. Our P2P escrow system holds the traded crypto on our platform and releases them to the buyer only when transactions are authorized.Published on Sep 2, 2023Updated on May 29, 20261,465How do I use the custom interval feature?
With custom interval, users can: Set personalized time intervals: customize chart intervals beyond predefined options (for example, 2-minute, 7-minute, 45-minute). Improve technical analysis: analyze price movements with more precision by using time intervals that match specific trading strategies. Enhance decision-making: gain better insights into short-term or long-term market trends that might not be visible in standard intervals.Published on Mar 5, 2025Updated on May 29, 20266How do I verify my identity with Singpass?
The entire process takes about 5 minutes to complete, with most reviews finalized in as little as 2 minutes for standard cases. Data usage adheres strictly to Singpass Terms of Use and is solely utilized for identity verification in accordance with compliance requirements.Getting startedAuthenticate and connect with Singpass At the identity verification phase, you're requested to provide information details such as identity and selfie verification.Published on Sep 13, 2024Updated on May 29, 20265