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Where do I find limits, fees and processing time details for cash deposit?
Check the supported currencies and available cash deposit options on your deposit method for app Check the supported currencies and available cash deposit options on your deposit method for webHow do I view the processing fees? Processing fees are charges applied to cover the cost of handling a financial transaction. We aim to keep processing fees low. If a fee applies, we'll clearly display the fee amount. Otherwise, you'll see No fee stated.Published on Apr 13, 2026Updated on May 29, 2026Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on Apr 13, 2026Updated on May 29, 2026Where do I find limits, fees and processing time details for cash withdrawal?
The processing time as shown on the withdrawal method selection for the app The processing time as shown on the withdrawal method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on May 23, 2025Updated on May 29, 202638Where do I find limits, fees and processing time details for cash deposit?
The processing time as shown on the deposit method selection for the app The processing time as shown on the deposit method selection for the web For more details about cash deposits and withdrawals, check out: Cash deposit Cash withdrawalPublished on May 23, 2025Updated on May 29, 202628Common scam tactics
Throughout the trading process, please maintain a certain level of caution to prevent potential asset losses resulting from private transactions. Familiar yourself with various fraudulent tactics and scenarios to identify the scammers' trends and behavior, so you can avoid being the next victim.Published on Sep 28, 2023Updated on May 29, 20262,712What's Satoshi test and how do I complete it?
Selecting Next will bring you to the start screen of your verification flowThe Satoshi test verification process begins Be mindful of the time limit to complete the Satoshi test. The countdown begins once you select Start verification. The time limit is stated in the description on the Satoshi test page before the verification process starts.Published on May 28, 2024Updated on May 29, 202667Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on Jan 29, 2025Updated on May 29, 202630How do I verify my identity with Singpass?
with the authentication Agree with the sharing of your details with Singpass You'll be redirected to the Singpass successful notification page, select Next to proceed to the next phase Complete your Singpass authentication process by selecting NextFace authentication process on OKX platform You'll be prompted to take a selfie, select Next Proceed to the selfie process to verify your account Take selfie for verification, wait up to 2 minutes to get the result Hold the phone still once you've gotPublished on Sep 13, 2024Updated on May 29, 20265How do I withdraw AED with bank transfer?
Withdrawal Processing Time: Transactions of 50,000 AED or less are processed within 3 business days, while amounts exceeding 50,000 AED may take up to 5 business days. Processing occurs during business hours (09:15 - 17:45 GMT+4, Monday to Saturday); requests outside these hours are handled on the following business day.Published on May 16, 2024Updated on May 29, 2026161Why is my withdrawal taking longer than usual?
After cancellation, the current withdrawal process will be cleared. If you still need to withdraw, you’ll need to submit a new request.Please note that during asset transfers between cold and hot wallets, new withdrawal requests will still need to wait for funds to be transferred from the cold wallet to the hot wallet before they can be processed. Therefore, canceling and resubmitting a withdrawal will not speed up the process.Published on Feb 29, 2024Updated on May 29, 2026259Guide to ID and selfie photos for identity verification
The information collected is for the sole purpose of completing the verification process. If you have any questions, please contact our customer support.Published on Oct 13, 2023Updated on Jan 28, 202613,900How can the OKX NFT Marketplace keep your NFT investments secured?
OKX takes this challenge head-on by providing a verification process that separates the wheat from the chaff. Every NFT listed on the OKX Marketplace undergoes a thorough vetting process to confirm its authenticity. This process significantly reduces the risk of unknowingly purchasing counterfeit or misrepresented NFTs.Published on Nov 10, 2023Updated on May 29, 202620How do I deposit AED with Simple bank transfer?
Where do I find limits, fees and processing time details for cash deposit? Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on Jun 11, 2025Updated on May 29, 202613Unified USD Orderbook FAQ
Most withdrawals are processed promptly, but delays can occasionally occur due to standard security reviews or external processing factors. Security Holds: Withdrawals may be subject to temporary holds (up to 10 calendar days) as part of routine platform safeguards in certain markets. Conversion Delays: If your withdrawal involves stablecoin redemption or fiat conversion, processing may depend on stablecoin partners and their processing conditions and timelines.Published on Jul 4, 2025Updated on May 29, 2026How do I withdraw USD with international wire transfer as a UAE user?
Payment limits, fees and processing time information will be displayed on the payment method. For more details, check here.Published on May 8, 2025Updated on May 29, 20266