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How can you grab exclusive opportunities with OKX Launchpad?
In the digital age, attending live events, concerts, sports games, or conferences has become more accessible, thanks to blockchain technology. Users can purchase NFT event tickets, which grant them access to various in-person or virtual events. The NFT ensures the ticket's authenticity and can be conveniently transferred or sold to others.Published on Nov 10, 2023Updated on Sep 12, 202558How do I check on updates to my support ticket?
Always return to your ticket to view the complete response and reply.For guest users If you submit a ticket without logging in, you’ll be treated as a guest user. Once your guest ticket is created, you'll receive an email notification. To view your ticket and reply to customer service, please click the unique link provided in the email notification.Published on Oct 17, 2025Updated on May 4, 202656Trade Like A Pro hype rules
Terms and Conditions The campaign (the “Campaign”) shall commence from 3 August 2023 09:00, EST to 14 August 2023, 10:30 EST. Eligible users for the reward are: New users who do not have an OKX account. Completed Identity Verification. Check your status here. Click on the "Join" button and joined successfully. Users who are eligible will successfully be given a "Ticket" to the reward which will be released during "Launch" which shall commence from 14 August 2023 10:30 EST.Published on Sep 25, 2023Updated on Aug 28, 202513How do I join a video call with customer support?
To ensure the verification call runs smoothly, you may use the translation feature on the web Web: translate English to your spoken languageOn the appI can login to my OKX account After logging in, you can find your ticket from My Tickets page Go to Menu Select Get Help under More Select the Check your tickets self-service tool card on the support page to access the My tickets page Locate your ticket under Active tickets, then select Join queue to enter the room.Published on Aug 26, 2025Updated on Apr 23, 202652A beginner's guide to identity verification
Can I verify my address using a letter or package that was sent to me? No. To verify your address, you must use a supported document as listed in the answer above.9. I don't know how much I plan to deposit. Can I change my estimated amount later? No. However, we only collect your estimate for reference purposes. You can always deposit more than the estimated amount.10. How do I check my identity verification information?Published on Apr 30, 2026Updated on Apr 30, 2026What are the cryptoassets that are listed on OKX in France?
Here, you'll find the tokens currently available to users who registered in France and the overseas Territories and Regions of France before July 2023, reflecting our ongoing effort to meet the demands and expectations of our community. Please note that this list was drafted on 13 March 2024. We'll continue to list and delist tokens on an ongoing basis.Published on Mar 18, 2024Updated on Feb 9, 20262What are the cryptoassets that are listed on OKX in the United Arab Emirates (UAE)?
Magin Eden MEME Memecoin MEMEFI MemeFi MENGO Flamengo Fan Token MERL Merlin Chain MET Meteora METIS MetisDao MEW Cat in a Dogs World MINA Mina Protocol MOODENG Moo Deng MORPHO Morpho MOVE Movement NAVX NAVI Protocol NC Nodepay NEAR Near NEIRO NEIRO_ETH NEO Neo NFT ApeNFT NMR Numeraire NOT Notcoin OKSOL OKSOL OL Open Loot OM MantraDAO OMI Ecomi ONDO Ondo Finance ONE Harmony ONT Ontology OP Optimism ORBS Orbs Network ORDI ordi PARTI Particle Network PAXG PAX Gold PENDLE Pendle PENGU Pudgy PenguinsPublished on Sep 18, 2024Updated on Nov 17, 20258What limits are there for futures copy trading?
Maximum holding amount for lead trade futures Futures trading pair Max position limit (USDT) BTC-USDT, ETH-USDT, XRP-USDT, SOL-USDT 100,000,000 DOGE-USDT 20,000,000 ADA-USDT, LTC-USDT, AVAX-USDT, BNB-USDT, LINK-USDT, SHIB-USDT, AAVE-USDT, PEPE-USDT, SUI-USDT, HYPE-USDT 10,000,000 ETC-USDT, DOT-USDT, BCH-USDT, FIL-USDT, NEAR-USDT, OP-USDT, TRX-USDT, UNI-USDT, CRV-USDT, XLM-USDT, ARB-USDT, WLD-USDT, TON-USDT, HBAR-USDT, WIF-USDT, ONDO-USDT, PENGU-USDT, TRUMP-USDT, XAUT-USDT, PUMP-USDT, WLFI-USDT 2,500,000Published on Oct 31, 2023Updated on May 11, 2026253How to claim my RL OKXclusive Pass?
It is free, create a wallet, verify age, and claim the ticket.Published on Apr 5, 2023Updated on Sep 12, 202539What limits are there for spot copy trading?
Maximum holding amount for each spot copy trading pair Spot trading pair Max holding amount (USDT) BTC-USDT, ETH-USDT 20,000,000 XRP-USDT, LTC-USDT, DOGE-USDT, SOL-USDT, SUI-USDT, PEPE-USDT 10,000,000 TRX-USDT, ARB-USDT, OP-USDT, FIL-USDT, STETH-USDT, ETC-USDT, APT-USDT, SHIB-USDT, ADA-USDT, LINK-USDT, DOT-USDT, XLM-USDT, UNI-USDT, OKB-USDT, AVAX-USDT, BNB-USDT, AAVE-USDT, HBAR-USDT, WLD-USDT, LDO-USDT, NEAR-USDT, XAUT-USDT, TON-USDT, BONK-USDT, WIF-USDT, TRUMP-USDT, PI-USDT, BABY-USDT, JITOSOL-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026127Why hasn’t my deposit arrived yet?
Again, please submit a support ticket as soon as possible. If your transaction is missing due to any of the reasons above, please reach out to our support team for help.Missing memo Some cryptocurrency transactions demand the inclusion of a memo alongside the recipient's address, a vital step often overlooked but essential for seamless processing.Published on Mar 27, 2024Updated on Sep 12, 2025318How do I check the status of my returned withdrawal?
One step closer with the withdrawal ID and returned TxID from the receiving platform of the transaction The ticket has been created and OKX customer service will reach out to you within 10 hours.Published on Oct 30, 2023Updated on Feb 9, 2026291I haven't received the SMS code
Select didn't receive anything to change different verification method You can choose other alternatives you would like to use to verify Select other alternative authentication methods if your SMS code doesn't arriveOn the web Select call me instead if you can't receive the SMS code Select call me instead if you are unable to receive the code If the above doesn’t help, you can try to self-reset your mobile number from our app according to our guidance If self-reset still doesn't work, submit a requestPublished on Aug 16, 2023Updated on Feb 9, 202627What should I do if I forget to fill in tag/memo?
Note: please follow the bot's instructions and complete all required fields in the ticket form (including email, TXID, token type, amount, and network) to help us review your request efficiently.Published on Oct 15, 2024Updated on Mar 4, 2026114Why is my account restricted and what should I do?
If you've submitted all the required information but haven't heard back, check your Ticket Center or email inbox for status updates. Once our team has assessed your submission, we will update your case via the ticket centre. Review timelines vary depending on the verification required. Note: if you submitted information more than 48 hours ago and have no update, contact OKX Support and provide your ticket number for a status check.How long does a review take?Published on Feb 27, 2026Updated on May 8, 2026579