All
FAQ
Announcements
Product documents
X Drops Club United States
Please review the latest X Drops Club FAQ page for details regarding how we calculate assets on platform for purposes of eligibility. You agree that you are bound by the relevant campaign terms and conditions where the campaign-specific terms are detailed, including but not limited to those terms regarding interest (APY calculation methodologies). 8.Published on Dec 5, 2025Updated on May 29, 2026United Kingdom (UK) financial promotions FAQ
What are the changes for United Kingdom (UK) resident users? The Financial Conduct Authority (FCA) implemented new rules on June 8, 2023, classifying crypto assets as 'Restricted Mass Market Investments'. These rules introduce specific restrictions on marketing cryptoassets to UK consumers. The restrictions include clear risk warnings, a ban on incentives to invest, positive frictions, user categorisation requirements, and appropriateness assessments.Published on Dec 28, 2023Updated on May 29, 202669How do I submit my proof of address (POA) in the United Arab Emirates (UAE)?
Go to Profile and select Verification to complete your verification to meet Know Your Customer (KYC) requirements.What are the supported POA? Bank statement. Credit card statement. IBAN letter. Utility bills such as landline/internet bills, or electricity and water bills. Lease agreement or tenancy contract (for example, EJARI). Title deed. When submitting your Proof of Address (POA), please...Published on May 7, 2024Updated on May 29, 20261,116What are the cryptoassets that are listed on OKX in the United Arab Emirates (UAE)?
Here, you'll find the tokens currently available to users who registered in the United Arab Emirates (UAE) under OKX Middle East Fintech FZE, reflecting our ongoing effort to meet the demands and expectations of our community. Please note that this list was drafted on 28 October 2025. We'll continue to list and delist tokens on an ongoing basis. Note: not all tokens below may be available for derivatives trading.Published on Sep 18, 2024Updated on May 29, 20268Event Contracts FAQ
Market: The smallest tradeable unit. Each market corresponds to a specific question within an event and generates two types of shares: Up and Down. What are the basic elements of an event contract?Published on Apr 16, 2026Updated on Jun 2, 2026How do I fund my OKX Wallet for McLaren Race Rewind?
Discover how the Race Rewind Collectible Program guides can assist you with essential actions that you need to take throughout the claim period of race weekends. Learn more on how you can fund your wallet to buy on the secondary market if you have missed the claim.Getting StartedBuy crypto Risk Warning for United Kingdom users: Don’t invest unless you’re prepared to lose all the money you invest. This is a high-risk investment and you should not expect to be protected if something goes wrong.Published on Oct 4, 2024Updated on May 29, 202634Why is my OKX app not working?
Learn more here about how to back your seed phrase or private key.1. Restart and update the app Completely close the app (force-quit if possible). Restart your phone or tablet. Check the App Store or Google Play for updates. Install any available updates before opening the app again. Many app crashes are fixed through regular updates and bug patches. 2. Check your internet connection Connectivity issues can prevent apps from loading.Published on Mar 16, 2026Updated on May 29, 202618Does OKX Marketplace charge fees?
Your digital treasures deserve a home at OKX Marketplace – where freedom, affordability, and creativity unite.Published on Oct 14, 2023Updated on May 29, 202622What documents are accepted as proof of source of funds and wealth in the United Arab Emirates (UAE)?
name in the salary transactions, kindly upload one of the following as a supplementary document: - Payslips (past 3 months) - Employment verification letter or salary certificate that states name and salary details (most recent) Freelance workers are required to submit one of the following, in addition to the bank statement: - Tax returns showing previous income (most recent) - Contracts or agreements showing previous income (most recent) Sale of assets (real estate, business, shareholding, and manyPublished on Jun 17, 2025Updated on May 29, 20264Building RFQs
These objectives include taking a bullish view, that the price of the underlying will rise, a bearish view that the price of the underlying will fall, a neutral view that the price will remain steady, and a volatile view that the price of the underlying fill fluctuate significantly.How many legs can I put into my strategy? Block trading strategies are capped at 15 legs.What is the minimum block size? How is it determined?Published on Jun 30, 2022Updated on Jun 2, 202631What's a private key/seed phrase?
Create a new OKX wallet Refer to How do I create/import an OKX wallet? You'll need to note down your seed phrase and keep it safe without telling anyone.Published on Aug 24, 2023Updated on May 29, 20262,964What does OKX NFT Marketplace offer but other platforms don't?
The extensive range of features sets OKX apart from other platforms, providing users with a holistic and dynamic trading experience. As the crypto landscape evolves, OKX remains at the forefront, delivering innovative solutions that empower users on their crypto journey.Published on Dec 27, 2023Updated on May 29, 202624How do I manage my wallet? (app)
Write down the words in the sequence, then select the correct word corresponding to the number on the next page. Cloud backup failed: There is a dynamic limit to the number of wallets that can be backed up via cloud backup. Please check if you have too many seed phrases in your current cloud backup. If you already have many cloud backups, it is recommended to manually back up the seed phrase for your current wallet, or manually delete useless backups from existing cloud backups.Published on Aug 22, 2023Updated on May 29, 20262,043OKX NFT FAQ
How to get the contract address of an NFT? First, select an NFT and enter its details page on OKX NFT. Then scroll down to view and copy the contract address of the token. Get the contract address of the token in the Details section3. How much service fee does OKX NFT currently charge? Zero. You don't have to pay any service fee to buy or sell NFTs in OKX NFT Marketplace. People can create, buy, or sell NFTs across a number of markets and blockchains here.Published on Jan 5, 2023Updated on May 29, 2026556What should I do if I want to withdraw assets that are not supported on other platforms?
When the network is busy and there are many onchain transactions waiting for confirmation, it can slow down the confirmation speed. This may cause withdrawal cryptos to be delayed. For example, during a high volume of NFT transactions, the Ethereum network can become congested, leading to longer withdrawal times and block confirmation times, which means assets may not arrive promptly. Different platforms or wallets have varying requirements for the number of block confirmations.Published on Apr 8, 2025Updated on May 29, 202612