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How do I remove my debit or credit card?
OKX app deposit page with Visa card selected Select Manage, then tap the remove icon next to the card you want to remove. OKX app deposit from panel with saved cards and remove options Select Remove to confirm. To add a new card, refer to How do I buy with debit / credit cards? Note: only debit cards are supported in Singapore and U.S.Published on Apr 21, 2026Updated on Apr 30, 20261How do I set up indicators on the chart?
Toggle the symbol logo, title, OHLC chart values, and bar change values. For indicators, you can show or hide names, input parameters, values, and background highlights on hover. Scales and lines — controls the price scale, labels, and time axis. Use Scale modes to set when the price cursor tag is visible: Visible on mouse over, Display always, or Never display. You can also set scales placement, enable a countdown to bar close timer, and adjust the date and time format on the time axis.Published on Nov 30, 2024Updated on May 29, 202615How do I add OKX widget on my phone?
Options may vary depending on the widget type Select the trading pair that you want to feature Select Done after the edits If you want to remove a lock screen widget, you can long-press the lock screen > Customise > Find the lock screen widget you want to remove > Tap the delete icon on the widget > Done.Published on Aug 15, 2023Updated on May 29, 20266,114Why is my OKX app not working?
Reinstall the app If the previous steps don’t work: Remove the app from your device Restart your phone Download the latest version from the official app store Log in again Always make sure you back up your recovery phrase or login credentials before uninstalling the app.When should I contact support?Published on Mar 16, 2026Updated on May 29, 202618How do I buy and sell BRC-20 inscription tokens? (app)
To update the BRC-20 inscription logo, you must meet the following conditions: The social media account operator must initiate a poll on Twitter or Weibo and obtain at least 100 affirmative votes from users. Please contact official support with this screenshot of poll results and a circular PNG logo file to complete the modification of token's logo.Published on Aug 22, 2023Updated on Jun 5, 2026638How do I use the Account long/short ratio indicator?
L/S indicator and set your preference on the details before proceeding For App: select Trade > Spot > Chart (logo) > Indicators > Top Acc. L/S Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on May 29, 202620Why did my account verification fail?
If your account has been restricted due to this, the restriction cannot be removed. Video Verification Issues for Hearing-Impaired Users Find an immediate family member to assist (as a helper).Published on Apr 6, 2026Updated on May 29, 20261What's OKX Affiliate Program in EEA?
For account security, you’ll be removed from the affiliate program if suspicious activity is detected, including but not limited to: Redirecting users to OKX from websites that resemble the OKX official website, including: Websites mirroring the look and feel of the OKX website Websites with similar URLs as our official URL (www.okx.com), such as www.okx.xxx.com Websites loaded with OKX logos as clickbait Using social media accounts that resemble the OKX official social media account, including TwitterPublished on Sep 27, 2023Updated on May 29, 20261What's OKX Affiliate Program?
For account security, you’ll be removed from the affiliate program if suspicious activity is detected, including but not limited to: Redirecting users to OKX from websites that resemble the OKX official website, including: Websites mirroring the look and feel of the OKX website Websites with similar URLs as our official URL (okx.com), such as www.okx.xxx.com Websites loaded with OKX logos as clickbait Using social media accounts that resemble the OKX official social media account, including X, FacebookPublished on Sep 27, 2023Updated on May 29, 20263,296How do I verify my collection on OKX NFT?
How to verify my collection? To be eligible, a collection has to reach a sales volume of at least 50 ETH or equivalent over the past month.Published on Dec 26, 2022Updated on May 29, 2026243How do I create passkeys? (web)
Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQPublished on Aug 16, 2023Updated on Jun 2, 20264,306OKX wallet FAQ
Can I delete an account or remove a wallet from OKX Wallet? Consistent with blockchain features, you can't delete an account once you create it. But you can remove it from the wallet. If you want to remove one of the derived accounts created/imported with a seed phrase, you need to remove the entire wallet from your device and import it with the seed phrase again. If you want to remove the wallet imported with private keys, you can remove the wallet.7.Published on Aug 24, 2023Updated on May 29, 20262,961How do I create passkeys? (app)
Learn more about passkeys: Passkey FAQ How to fix common issues with DEX trading wallet passkeys? Pay Passkey FAQPublished on Aug 16, 2023Updated on Jun 5, 202613,398What's OKX Security Assistant?
It’s recommended to handle issues in the following order (from easy to hard): Retry with administrator privileges Restart the system, then make an attempt again; to release locks or reduce resistance Clean based on the risk target type If the alert involves system services, scheduled tasks, or startup items, don’t just delete files—remove them from the corresponding configuration entries first.Published on Jan 15, 2026Updated on May 29, 202667Lead traders FAQ
To remove a copy trader, the user must meet both of the following conditions: They have no open positions at the time of removal. Their account balance has remained below 100 USDT for 3 consecutive days. Once these conditions are met, the user will appear as removable on your Copy Trading management page. Please note that the available users you can remove are based on what is displayed on the page — if a user doesn't appear as removable, it means they haven't yet met the requirements above.16.Published on Sep 6, 2023Updated on Jun 5, 2026122