All
FAQ
Announcements
Product documents
How do I buy crypto with Google Pay?
If you want to find out how you can buy crypto with Apple Pay, visit here.Published on Jul 22, 2025Updated on Feb 4, 20263How do I buy crypto with Apple Pay?
Log in to your account on OKX app, go to Buy Crypto Select '>' icon under Select your payment method Select your payment method section On the method selection screen, select Apple Pay Select Apple Pay as your payment method Select the crypto and amount you want to purchase, then select Preview your order Review your order and confirm it by selecting Buy Authenticate the purchase using biometrics (Face ID/Touch ID) or your device PINFAQ1. How do I add my card to Apple Pay?Published on Jul 2, 2025Updated on Mar 2, 20265Common scam tactics
Be extra cautious when approached through social media platforms like Facebook or Telegram.What should I do if I have fallen for a scam? For more details on what to do during or after a scam, check out this article.Published on Sep 28, 2023Updated on Feb 6, 20262,639Do I need to pay fees for deposit and withdrawal?
No network fees for deposits You don’t need to pay any fees when depositing crypto into your OKX account. The withdrawal fee is always paid by the withdrawing party, not the receiving party. For example, if an individual (can be you or someone else) deposits crypto into your OKX account, you don’t need to pay the fee. Vice versa, when you withdraw crypto from your OKX account, you’ll be charged the withdrawal fee.Published on Jun 1, 2023Updated on Mar 16, 20265,577How do I trade smart with the right leverage?
Risk of liquidation: When the market goes in an unfavorable direction, high-leverage trades are much more likely to liquidate, which will lead to loss of margin. Accumulated losses: Over the long term, a high leverage can lead to an accumulation of losses, which will affect your long-term performance.How do I decrease my leverage?Published on Aug 8, 2023Updated on Feb 9, 20261,031How can I protect myself from scammers?
What is the “Please Pay on My Behalf” scam and how can I avoid it? Scammers may use Alipay to send you a “Please pay on my behalf” request and provide a screenshot as proof. If you don’t notice the trick, you could be scammed. If you encounter this behavior, please don't proceed with the payment and kindly submit an appeal immediately.Published on Aug 21, 2023Updated on Mar 3, 202612,105Google Pay – Additional Terms
No Warranty Google Pay and the tokenised Card are provided “as is” and without warranties.Published on Aug 8, 2025Updated on Oct 3, 202511Apple Pay – Additional Terms
Your Device & Security You are solely responsible for maintaining control of the Apple Pay-enabled device, passcode, Touch ID / Face ID, and any iCloud credentials. If the device is lost, stolen, or compromised, you must remove the Card from Apple Pay. Data Use We receive limited transaction data from Apple (token, merchant name, amount, and date) and use it only to authorise your purchase, prevent fraud, and comply with law. We do not share this data for marketing.Published on Aug 8, 2025Updated on Oct 3, 202510OKX DEX FAQs
If you want to learn more on how you can trade on DEX, visit the links below: On the app On the webPublished on Feb 5, 2026Updated on Mar 30, 20268OKX NFT FAQ
How to get the contract address of an NFT? First, select an NFT and enter its details page on OKX NFT. Then scroll down to view and copy the contract address of the token. Get the contract address of the token in the Details section3. How much service fee does OKX NFT currently charge? Zero. You don't have to pay any service fee to buy or sell NFTs in OKX NFT Marketplace. People can create, buy, or sell NFTs across a number of markets and blockchains here.Published on Jan 5, 2023Updated on Jan 27, 2026545X Layer upgrade and OKT/OKB asset handling FAQ
How much OKB will I receive? OKT will be converted to OKB based on the average closing prices of OKT and OKB on the platform's spot market between July 13, 2025, and August 12, 2025.How much OKB will be burned? A one-time burn of 65,256,712.097 OKB, including historically repurchased and reserved tokens, will be executed through a smart contract.Published on Aug 13, 2025Updated on Jan 29, 202627Where do I find limits, fees and processing time details for cash withdrawal?
Here's how to access our cash withdraw feature, once you log in to your OKX account from mobile app or website:How do I access the cash withdrawal feature?Published on May 23, 2025Updated on Mar 4, 202634How do I sell NFTs ?
How do I delist an NFT? When listing an NFT, you can set an expiration period. If the NFT is not sold within the specified time, the system will display a status indicating that the listing has expired. If you want to delist the NFT manually before it expires, go to the NFT details page, select Delist, and follow the on-screen instructions to complete the process. Note: Manually delisting an NFT requires paying a network fee. The exact amount is subject to what is shown on the page.Published on Aug 22, 2023Updated on Apr 10, 2026956How do I create NFTs?
However, you won't be able to set it when lazy minting (buyers pay gas fees for minting) is enabled. We will review any NFTs created by you before releasing them, but those purchased from the secondary market don't require review. OKX NFT market currently does not charge any service feesHow do I transfer NFTs? Once an NFT is created, it's permanently stored on the blockchain and can't be deleted.Published on Jun 8, 2023Updated on Mar 4, 20261,408How do I buy NFTs?
You can either Make offer or Buy, fill in the details, and select Confirm to complete your order.How do I buy an NFT? Note: Please check your current wallet mode and follow the corresponding steps below: Non-Trader Mode: On the wallet homepage, tap Explore > NFT to access the NFT Marketplace. Trader Mode: On the wallet homepage, tap More > NFT.On the app 1. Open OKX app, then select Wallet. Connect your OKX wallet, and find Explore > NFT Open Explore and select NFT Market to explore NFTs 2.Published on May 30, 2023Updated on Apr 9, 2026530