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OKX House FAQ
For a clearer picture of what OKX House is all about, visit here.Published on Nov 29, 2024Updated on May 29, 202621How do I adjust leverage levels?
Margin requirements vary based on the leverage level and the asset's volatility. The initial margin is the amount you must deposit to open a leveraged position, and the maintenance margin is the minimum amount needed to keep the position open.4. What happens if my margin falls below the maintenance level? If your margin falls below the maintenance level, we may issue a margin call, requiring you to deposit additional funds.Published on Aug 2, 2024Updated on May 29, 202669How do I submit my proof of address (POA)?
Correspondence from a Central or Local Government Authority, Department or Agency such as pension, unemployment benefits, tax documents and housing benefits. National ID card/Residence permit/Driver license. Document should include the customer's full name, photograph & address. Note: The POA must be your residential address. Your full name on the POA must match your legal name.Published on Sep 5, 2023Updated on May 29, 20264What's KYC: What to expect and why it matters?
What's KYC and why is it necessary for me to complete it? KYC, or Know Your Customer, is a regulatory and security process that financial institutions use to verify the identity of their users. It’s a key step in maintaining a safe, transparent, and legally compliant platform for everyone.Published on Apr 6, 2026Updated on May 29, 2026What's Leaderboard?
Aspiring traders: perfect for those looking to follow successful strategies, learn from real-time trades, and level up by observing and learning from consistently profitable traders.Why should I use Leaderboard? For top traders: Prove your edge: only verified stats — no screenshots, no cherry-picking. Grow your brand: your public profile will be made public, displaying your actual trading skill. Join the trading elite: get recognized by our community.Published on Apr 25, 2025Updated on May 29, 20266OKX wallet FAQ
What should I do if I forgot my password? You can only reset your wallet password by re-importing your seed phrase or private keys. If you've forgotten your wallet password, you're unable to retrieve your assets in your wallet permanently. If you forgot your OKX account's login password, refer here for more details.2. How do I reset my wallet? You can open your OKX Wallet, and select Menu > Password > Reset wallet.Published on Aug 24, 2023Updated on May 29, 20262,961What's Wallet Connect?
Wallet Connect or connects your OKX Wallet to your Exchange account, allowing you to transfer up to 10,000 USD daily without additional verification. This feature is currently available in select regions. Stay tuned for updates.How do I connect or disconnect a wallet from my account? Connect wallet: Go to Menu in the top-left corner > Profile and settings > Wallet Connect > Connect wallet >...Published on Jan 7, 2025Updated on May 29, 20261,400What's Options trading?
The potential gains or losses for both buyers and the sellers are unlimited What's the minimum capital requirement for Options trading? We impose minimum capital requirement as below.Published on Nov 19, 2024Updated on Jun 9, 202612What's a dusting attack?
Learn more about what dusting attacks are, how they work, how to identify them, and the steps you can take to protect your assets.What's dust in crypto? In crypto, dust refers to very small amounts of coins or tokens left over after trades or transfers. For example, one satoshi (0.00000001 BTC) is considered dust in Bitcoin. These amounts are usually too small to spend or even pay for fees.How's crypto dust made?Published on Oct 4, 2024Updated on May 29, 202614What's the multisig scam?
A multisig scam involves scammers creating elaborate schemes to trick users into signing or interacting with malicious smart contracts. These contracts are designed in such a way that they take control of your wallet, even if the permissions seem equal (1-to-1). This means that while it might appear that you have control over transactions, malicious smart contracts give full control to the...Published on Aug 20, 2024Updated on May 29, 2026103What's OKX Convert?
What's Convert? Convert simplifies the crypto conversion process by eliminating the need for multiple trades or frequent asset transfers between accounts, providing you with a seamless experience. It also allows you to exchange crypto at a lower threshold than the spot market.2. What's the difference between convert and spot trading? Convert uses a quoting model, which differs from the traditional order-matching model used in spot trading, resulting in no transaction fees or slippage.Published on Sep 27, 2023Updated on May 29, 20262,163What are untradable assets?
What are untradable assets? Untradable assets are crypto that OKX doesn't support, and can't be traded. To learn more about how to withdraw your untradable assets, see What should I do if I accidentally deposit crypto that OKX does not support? However, to improve our user experience, we support untradable asset withdrawals. Note: There's no collaboration of any kind between OKX and any service provider for untradable assets that OKX hasn't supported.Published on Sep 26, 2023Updated on May 29, 20263,968What's OKX Drops?
OKX Drops is OKX's exclusive NFT initial offering platform. You can find various handpicked projects with builders, artists, creators, and celebrities here.What events does Drops support? Drops has successfully launched a wide range of activities, and you can now participate in various types of events, such as allowlist giveaway, mint, and airdrop subscriptions. Drops events are supported across...Published on Aug 30, 2023Updated on May 29, 202676What is sub-account?
A sub-account is a secondary account connected to your OKX account. You can create multiple sub-accounts to diversify your trading strategies and reduce risks. Sub-accounts can be used for spot, spot leverage, contract trading, and deposits for standard sub-accounts, but withdrawals and buy/sell crypto (P2P trading) are not allowed.How do I create a sub-account?On the web Open OKX website and...Published on Aug 22, 2023Updated on May 29, 20261,863What's a limit order?
What's a limit order and market orders? When placing an order to buy or sell to close a position, the most commonly used order types are limit orders and market orders. You can choose the order type that best suits your trading needs.What's a limit order? A limit order is an order where you set the order quantity and the maximum price you are willing to buy or the minimum price you are willing to sell.Published on Aug 22, 2023Updated on May 29, 2026179