All
FAQ
Announcements
Product documents
Travel Rule FAQ
Under Travel Rule requirements, only certain users will be affected. If you fall into this category, you will need to provide the name of the beneficiary party and whether the transfer is going to a private wallet or cryptocurrency exchange account. Additionally, we may require supplementary information to meet the necessary compliance standards.Published on Jul 20, 2023Updated on May 29, 2026814How to transfer crypto from Coinbase to OKX?
Travel Rule Requirements: Provide additional information if needed, such as the platform where the transferred funds come from and the verified name on the counter platform. Transactions above a threshold (varies by jurisdiction) trigger the Travel Rule. Verify your funds on OKX. Log In to your OKX account. Check Deposits: Go to the deposit history page to confirm the arrival if your funds.Published on Jun 19, 2025Updated on May 29, 20267How do I unlock my deposit when the Travel Rule additional verification is required?
If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which may require additional information for it to be unlocked. You can find out more about the Travel Rule in the Travel Rule FAQ. You can unlock your deposit with the following guide:1. Start the deposit unlocking process Go to the Asset page, find your locked deposit, and select Submit Select submit to start additional verification2.Published on Apr 29, 2024Updated on May 29, 2026206Why is my deposit locked?
Deposit locked due to Travel Rule additional verification If you're in regulated regions, your crypto transactions are subjected to the Travel Rule as per local laws, which you may require supplementary information for it to be unlocked. You should obtain the legal name of the sender and ask whether they are sending from an exchange or private wallet address. Additional information such as, but not limited to, country of residence may also be required.Published on Apr 24, 2026Updated on May 29, 2026How to claim my RL OKXclusive Pass?
For more information, go to www.okx.com © OKX. All rights reserved.Published on Apr 5, 2023Updated on May 29, 202641Why am I asked to confirm my personal details again?
We may request you to update or verify the following information: Personal details: name, ID number, and date of birth Address information: address and proof of address (if applicable) Account purpose: how you use your account (for example, salary deposits, payments while traveling, money transfers, savings or others) This information helps us: Verify your identity and secure your account Prevent unauthorized access and financial fraud Maintain compliance with global financial regulations All yourPublished on Mar 19, 2025Updated on May 29, 2026155What's Satoshi test and how do I complete it?
To meet these requirements and comply with the Travel Rule, we'll be introducing the Satoshi test, a robust method to verify control over private wallet addresses. For more information on Travel Rule, visit here.What's Satoshi test? The Satoshi test is a verification process on our platform that involves sending a random amount of cryptocurrency—typically worth 5 USDC—to a target address within a 180-minute window to confirm control.Published on May 28, 2024Updated on May 29, 202667Learn & Earn Campaign that is only for Turkish users event rules
For more information, go to www.okx.com © OKX. All rights reserved.Published on Oct 24, 2023Updated on May 29, 202638Satoshi test FAQ
The Satoshi test helps ensure compliance with the Travel Rule and enhances the security of transactions by verifying that you control the wallet address involved in the transaction.3. How much cryptocurrency do I need to send for the Satoshi test? You'll need to send a random amount specified by us, typically worth 5 USDC, for the test. This amount will be specified during the verification process.4. What happens if I send the wrong amount to the Satoshi test?Published on May 28, 2024Updated on May 29, 202643Unseen City Shirts - Blue Moon - NFT FAQ
Residents of Australia, the Bahamas, Bangladesh, Belgium, Bolivia, Brazil, Canada, China, Crimea, Cuba, Donetsk, Hong Kong, India, Iran, Iraq, Italy, Luhansk, Malaysia, Malta, Mexico, North Korea, Philippines, Singapore, Syria, Russia, Thailand, the Netherlands, Ukraine.Published on Apr 25, 2024Updated on May 29, 20262OKX Learn to Earn: BTC halving 2024 event rules
For more information, go to www.okx.com © OKX. All rights reserved.Published on Mar 26, 2024Updated on May 29, 20266,677OKX Learn to Earn with OKX and TON (The Open Network) phase two event rules
For more information, go to www.okx.com © OKX. All rights reserved.Published on Dec 26, 2023Updated on May 29, 20264,136OKX x McLaren NFT Sweepstakes Terms & Conditions
General: A winner is responsible for paying any applicable income taxes and any and all other costs and expenses – such as travel and accommodation expenses – listed above. Any prize details not specified above will be determined by OKX, in its sole discretion. A prize may not be transferred prior to award and must be accepted as awarded.Published on Apr 25, 2024Updated on May 29, 2026607Copy trading FAQ
The following countries and regions currently don't support copy trading: Hong Kong, Singapore, Cuba, Iran, North Korea, Crimea, Malaysia, Syria, United States, Canada, United Kingdom, Bangladesh, Bolivia, and Malta.3. What fees do I need to pay when copying trades using copy trading? Trading fees will be the same as the regular fees for your trading tier. No other transaction fees are charged, but you'll pay a profit share.4. How is my copy trading income shared between me and the lead trader?Published on Sep 15, 2023Updated on Jun 2, 2026687How do I identify OKX official accounts?
to learn more.Website Go to the website and copy the website link. Go to our channel verification to verify the page link. You can refer to the How do I verify OKX accounts section to learn more about how to verify the link.Facebook Go to Facebook page, copy the Facebook page link. Copy the Facebook page link Go to our channel verification to verify the page link.Published on Aug 11, 2023Updated on May 29, 20265,383