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How can you protect yourself from a phishing attack?
Phishing attacks can sometimes be very difficult to distinguish. Therefore, how can investors prevent themselves from falling victim to such fraud? This article will outline several common phishing attack techniques and provide our customers with security tips. Please remain vigilant against these tricks and ensure the safety of your assets.2. What are the common tricks of phishing attacks? Phishing attacks mainly include email attack, pharming and so on.Published on Aug 17, 2023Updated on May 29, 20263,766How can I reduce trading fees?
To help you trade more efficiently, OKX offers several ways to reduce trading fees. Below are some effective options:Increase your assets or trading volume If you're a high-frequency trader or an institutional user, you may qualify for VIP status by meeting certain asset or trading volume requirements.Published on May 19, 2025Updated on May 29, 202670How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on May 29, 202658How can I get my project listed on OKX?
Getting your crypto project listed on a major exchange like our platform can be a key milestone for visibility and access to liquidity. This guide shares important dos and don’ts to help you prepare for the listing review process. It's for informational purposes only and doesn't guarantee listing approval.You may apply for the listing of your crypto here.What are the things that I should do?How should I present my project overview? Provide a clear and concise overview of your project.Published on Apr 16, 2026Updated on May 29, 20262How can I protect myself from scammers?
Also, when you've a large number of orders, don't release your crypto based on an email or SMS notification. Scammers can send a fake SMS which at first glance looks like an SMS from a bank. Or they may send you a fake email, pretending to be from payment services such as Wise or AdvCash. Always check the email address to make sure the domain matches with the service domain. Raise a dispute if the domains don't match. Be cautious of 'partial payment or amount manipulation' scams.Published on Aug 21, 2023Updated on Mar 3, 202612,255How can the OKX NFT Marketplace keep your NFT investments secured?
This is where the OKX NFT Marketplace shines, setting new standards for NFT security to ensure that your digital assets are in safe hands.Verified listings for peace of mind One of the primary ways OKX ensures the safety and security of its users is through verified listings. In an environment where anyone can mint an NFT and list it for sale, distinguishing genuine, valuable assets from countless imitations and fraudulent listings can be a daunting task.Published on Nov 10, 2023Updated on May 29, 202620Understanding the risks of using digital payment token services
Price Volatility Risk Digital Payment Tokens (DPT) prices can rise and fall by very large amounts in a short span of time. This is called price volatility, and it's often more extreme than in traditional markets. Here's what you need to know: Speculative trading can cause large and sudden price swings. Market demand, breaking news, or changes in sentiment can shift prices quickly. Sharp drops within minutes may lead to total loss of your investment.Published on Jun 17, 2025Updated on May 29, 20263How do I raise a dispute when using P2P trading?
If you still haven't gotten a reply, you can get help from customer support by raising a dispute. Here's how you can get help: Select the order you want to follow up with Select Need Help? Select the issue you are facing Follow the instructions on-screen to upload payment proof so that our customer support can review and process your disputeWhat happens if I accidentally release crypto without receiving the payment? We're sorry to hear that!Published on Aug 22, 2023Updated on Jun 3, 20263,599Supercharge your supercharts Terms & Conditions
Crypto/digital financial assets, including stablecoins and NFTs, involve a high degree of risk, can lose value, and can even become worthless. You should carefully consider whether trading or holding crypto/digital assets is suitable for you in light of your financial condition and risk tolerance. Not all products are offered in all regions.Published on Oct 1, 2025Updated on May 29, 202637Know Your Business (KYB) FAQ
KYB is a critical component of OKX’s Know Your Customer (KYC) measures and helps mitigate risks posed by financial crime, such as money laundering, fraud, and the financing of terrorism.What's the KYB process? The KYB process starts by asking you to provide a range of basic identifying information, such as your institution’s legal name, address, organizational structure, and the identities of key persons in your institution (among other relevant and verifiable information).Published on Jan 29, 2025Updated on May 29, 202630How do I get started with OKX Trade?
For example, if you want to trade sUSD for ETH, a direct sUSD > ETH swap might not be the best option. In this case, it requires an sUSD > USDT/DAI swap and then a USDT/DAI > ETH swap to get the best rates. DEX aggregators will calculate all the possibilities and complete the swaps in one step for users.Published on Jul 26, 2022Updated on Jun 5, 202679Disabling cloud sync on your authenticator app
This means that if your third-party account (e.g., Google account, Microsoft account) is logged in on another device, you can view the verification codes from that account’s Authenticator on the other device. If cloud sync is enabled, and your third-party account (e.g., Google or Microsoft) is compromised or lost, a hacker could also gain access to the verification codes in your Authenticator, posing a security risk.Published on May 12, 2023Updated on May 29, 20264,888How do I manage my P2P settings?
You can manage your P2P trading settings on the website or in the OKX app (only in Pro mode). Your P2P profile shows your info, reviews, security settings, payment methods, and merchants you follow or block. To find P2P settings, follow these steps: Web: select Buy crypto from the navigation menu > P2P trading > My profile App, Pro mode: open menu and select Buy crypto > P2P trading > ProfileHow do I add or delete payment methods?Published on Aug 22, 2023Updated on May 29, 20262,537All you need to know about OKX Middle East Fintech FZE
Digital currency exchange services including fiat services will be provided to you by OKX Middle East Fintech FZE; Derivatives and margin-related products and services will be provided to you by OKX Middle East Fintech FZE, provided that you pass a suitability assessment You'll have access to AED trading pairs and the option to deposit and withdraw AED directly from your local UAE bank account.Published on Jul 24, 2025Updated on May 29, 202610How do I buy crypto with Apple Pay?
Apple Pay is a secure, contactless mobile payment service by Apple that lets you make purchases using your Apple devices and linked cards. You can now use Apple Pay to buy crypto instantly on our platform—directly from your iPhone or other supported Apple devices. This feature is currently available only to Australia, European Union (EU) and United Arab Emirates (UAE) residents who have completed account verification.Published on Jul 2, 2025Updated on May 29, 20266