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All you need to know about OKX Middle East Fintech FZE
Digital currency exchange services including fiat services will be provided to you by OKX Middle East Fintech FZE; Derivatives and margin-related products and services will be provided to you by OKX Middle East Fintech FZE, provided that you pass a suitability assessment You'll have access to AED trading pairs and the option to deposit and withdraw AED directly from your local UAE bank account.Published on Jul 24, 2025Updated on Mar 30, 202610What does OKX NFT Marketplace offer but other platforms don't?
In the dynamic landscape of cryptocurrency trading platforms, OKX stands as a trailblazer, continuously pushing the boundaries of innovation to provide users with an unparalleled trading experience that surpasses industry standards. Let's delve deeper into the multifaceted features that distinguish OKX from its counterparts across various crucial functions.Order execution mastery OKX's commitment...Published on Dec 27, 2023Updated on Sep 12, 202524How do I know what my institution type is?
Senior management: You can also approach senior executives or management personnel who have more in-depth knowledge of your institution's structure and operations. If necessary, you may also consider seeking advice from external legal counsel or consultants who specialize in corporate matters. Learn more about the types of institutions that are supported by us here.Published on Oct 13, 2023Updated on Feb 9, 20261Know Your Business (KYB) FAQ
What's KYB? KYB, short for "Know Your Business," is the process of verifying the identities of our institutional customers and any associated individuals with ownership or control, as well as understanding the nature and purpose of your institution’s relationship with OKX.Why does OKX conduct KYB? OKX is required to conduct KYB in accordance with financial crime regulations.Published on Jan 29, 2025Updated on Sep 27, 202530List of DApps that temporarily don't support AA Smart Account
As AA Smart Account is just newly launched, not all on-chain DApps may support it. This can result in errors when interacting with them using an AA Smart Account. Below is a list of DApps that currently do not support the AA Smart Account. However, we are actively working with these teams to accelerate their support for the AA Smart Account. We believe that as the AA Smart Account continues to...Published on Aug 11, 2023Updated on Sep 12, 202583How can I protect myself from scammers?
Or, you might've suspected a scammer but don't know what to do. Here are some tips to avoid potential scammers and learn how to secure your assets.1. Does OKX hold crypto or cash? We only hold onto the seller's crypto once the order is made, for security (otherwise known as escrow). Escrow is a legal term used when a third party holds the assets in a transaction until an agreement has been met between the buyer and the seller.Published on Aug 21, 2023Updated on Mar 3, 202612,113Index components weightage adjustment FAQ
If you don't have any strategies based on index price, no action is required. If you have such strategies, the actions needed are subject to the specific strategies.Published on Dec 14, 2023Updated on Feb 12, 202613How can you grab exclusive opportunities with OKX Launchpad?
Introducing the OKX NFT Marketplace – where you can unlock opportunities in event ticket sales, primary subscriptions, and whitelist drops with Launchpad!How can I benefit from OKX Launchpad? In the ever-evolving world of blockchain technology and digital assets, NFTs (Non-Fungible Tokens) have taken the centre stage, transforming the way we perceive ownership and access to unique digital and physical items.Published on Nov 10, 2023Updated on Sep 12, 202558How can you protect yourself from a phishing attack?
How can you prevent phishing attacks? Don't click on unknown links and log in to unsafe websites to avoid account and password disclosure and asset losses. For account security information and verification protection methods, for example, the account login name and password shouldn't be consistent with other websites as the private key and mnemonic words should be kept privately. If you detect any suspicious activity on your account, you may reach out to our Support team or here.Published on Aug 17, 2023Updated on Mar 3, 20263,701How do I set up a recurring buy plan?
What if I don't have enough balance for my next recurring buy order? We'll notify you in the app and send you an email 3 days before and one day before execute your order if you don't have enough funds. You can deposit funds to your balance to complete your future orders.6. Why did one of my recurring buy orders fail? And what happens next? Just like one-time orders, if there might not be enough funds in your OKX account or in the payment method you selected to execute the recurring buy plan.Published on Jan 23, 2025Updated on Dec 31, 202550Copy trading FAQ
What's copy trading? Copy trading is a new social investment approach and an important portfolio management tool. Regular traders can copy trading strategies from lead traders and automatically execute them in real markets. When you copy a lead trader, you'll duplicate any trades they make and automatically open and close positions when they do.2. What countries or regions currently don't support copy trading?Published on Sep 15, 2023Updated on Apr 10, 2026686How do I enable or disable my Trader Mode?
Once the feature is fully rolled out, you will be able to access the latest functionality. If you're new to Trader Mode or unsure what changes when you enable it, start by reading What is OKX Wallet Trader Mode? It explains the feature and what to expect, so you'll know exactly what happens before you enable or disable it.How do I enable Trader Mode for my account? Select your preferred existing account on the account management page.Published on Aug 22, 2025Updated on Mar 23, 2026216Travel Rule FAQ
What happens under the Travel Rule if I don't fill in the originator information for my deposit? Depending on your local law and regulations, your deposit may remain locked until you provide the information required of the person who sent you the fund.5. Why is my deposit under Travel Rule review? OKX will mark transactions for review from time to time. This review process depends on a large variety of factors, based on protecting our users against industry bad actors.Published on Jul 20, 2023Updated on Feb 5, 2026803How to prevent phishing emails?
The links don't match the official domain Hover over any link (without clicking). If the URL doesn't belong to an official OKX domain, don't open it. When the email address looks correct but the content feels suspicious Even if the sender address appears to be official, you should be cautious if the email content includes unusual instructions such as clicking links or providing personal information. In such cases, you should further verify the email's authenticity.Published on Jun 24, 2025Updated on Dec 16, 20253How do I know if anti-money laundering (AML) program questionnaire is needed for my verification?
This'll open the AML questionnaire in a new tab for your review and completion Once completed, you can close the tab and return to the verification page to continue your verification process Take the anti-money laundering (AML) program questionnaire under the Additional info sectionPublished on Dec 12, 2024Updated on Oct 15, 202578