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What should I do if the T+N (T+1/T+3/T+7) security protection is triggered and I can't trade?
The N in T+N is the number of days the restriction lasts: T+1 - restriction lasts 1 day T+3 - restriction lasts 3 days T+7 - restriction lasts 7 days This restriction applies only to the affected assets and doesn't impact your ability to use other platform features, including trading and financial services. Any funds exceeding the order amount can also be withdrawn and sold via P2P without restriction.Why does OKX apply T+N (T+1/T+3/T+7) security protection for buying crypto?Published on Mar 17, 2023Updated on May 12, 20262,926What can I do if I trigger risk control?
Why can’t I appeal T+1 orders? To protect your assets and mitigate potential financial losses arising from high-risk fund inflows, orders subject to a T+1 risk control period (i.e., a one-day holding period) aren't eligible for appeal. During this 24-hour period, your assets can't be sold or withdrawn. All other platform functions remain unaffected. This restriction is clearly disclosed prior to order submission.Published on Sep 13, 2023Updated on May 5, 20261,817How do I migrate my email address or phone number to another account? (web)
Example: if you've an unverified account (Account A) and a verified account (Account B), you can migrate Account A into B. After migration, Account A will be closed and account B will remain as the primary account. This function is only applicable when: You want to update your current phone number or email address, but the new phone number or email address is linked to another account. You want to link a new phone number or email address, but it's linked to another account.Published on Aug 22, 2023Updated on May 13, 2026393How do I make a deposit? (app)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn’t support deposits of certain networks, such as USDT on the BSC network. Please deposit only cryptos supported by OKX.Published on Aug 22, 2023Updated on May 13, 2026151,761How do I make a deposit? (web)
For example, Person A provides their bank account number to Person B, and Person B uses that account number to deposit funds into Person A’s bank account. You are required to complete identity verification in order to make deposit. When making a deposit, all cryptos require a deposit address. When depositing, make sure that the crypto name and the network used for deposits and withdrawals are exactly the same. Currently, OKX doesn't support deposits of certain networks.Published on Aug 13, 2023Updated on May 13, 20267,797X Stake FAQ
For example, only users A and B participated in the event: User A staked 1,000 USDT with a bonus multiplier of 1.5x. Weighted staked amount: 1,000 × 1.5 = 1,500 USDT; User B staked 1,500 USDT with a bonus multiplier of 1.0x. Weighted staked amount: 1,500 × 1.0 = 1,500 USDT; Since both users have the same weighted staked amount, they each receive 50% of the reward pool.Published on May 12, 2026Updated on May 12, 2026What are the cryptoassets that are listed on OKX in France?
Enzyme MOVR Moonriver MXC MXC NEAR Near Protocol NMR Numeraire NYM NYM OKB OKB OKT OKT Chain OMG OMG Network OP Optimism OXT Orchid Protocol PEPE Pepe PERP Perpetual Protocol PHA Phala Network POLS Polkastarter PSTAKE pSTAKE Finance PYTH Pyth Network QTUM Qtum RAY Raydium RDNT Radiant Capital REN REN REP Augur RNDR Render RPL Rocket Pool SAMO Samoyedcoin SAND Sandbox Game SC Siacoin SHIB Shiba Inu SNX Synthetix SOL Solana SPELL Spell Token STORJ Storj STRK Starknet STX Stacks SUI SUI SUSHI Sushiswap TPublished on Mar 18, 2024Updated on Feb 9, 20262World Cup VIP Exclusive Gift Set FAQ
Delivery times may vary depending on merchandise production schedules and logistics conditions.FAQHow do I choose the size of my merch t-shirt? You may refer to the table below as a guide to selecting your t-shirt size:How do I claim my gift set ? You may submit your shipping information via the designated event page under My Rewards > Merch. Please follow the instructions provided therein to ensure timely shipment.How do I track the delivery of this merch?Published on Dec 19, 2025Updated on Apr 24, 2026318How do I use the Taker buy/sell volume indicator?
When trading futures, head over to the Indicators option on the top menu above the chart and select it Select the Indicators option to load the indicator settings page Indicator settings pop-up page will appear, select sub-chart indicators option on the top menu Check the box of the trading data indicators for the Taker buy/sell volume Select Taker B/S indicator and set your preference on the details before proceeding Learn more on how you can explore the chart trading layout here.Published on May 16, 2024Updated on Sep 10, 202529What do I need to do when I change my country of residence?
Before following Guide A or Guide B below: Open the OKX app and go to Menu Go to your Profile Tap Country/Region Guide A Select Next to proceed to the selecting process of your country/region of residence Proceed to select Next to be able to change your country/region of residence Select your new country/region of residence from the available list and select Confirm Select your country/region of residence before confirming it You'll be redirected to a guide page and you have to complete the relevantPublished on Apr 10, 2025Updated on Mar 16, 2026620OKX P2P verified merchant service agreement
Verification Status and Deposit Requirements a) The Site will provide a verification icon or badge to “Verified Merchant” or equivalent, to distinguish them from unverified advertiers or traders. b) You hereby authorise OKX to make a deposit by transferring certain digital assets, as designated by OKX, with the amount depending on OKX’s internal threshold and guidelines, into your Verified Merchant’s deposit account.Published on Sep 15, 2023Updated on Jan 28, 2026741Why hasn't my withdrawal arrived in the account?
Select the withdrawal network which is supported by the corresponding platform in the Withdrawal network field For example, you'd like to withdraw crypto from us to Platform B. You've selected the OEC chain in our platform, but Platform B only supports the ERC20 chain. This can lead to withdrawal failure.Published on Aug 22, 2023Updated on Apr 27, 202620,837What limits are there for futures copy trading?
MAGIC-USDT, GMX-USDT, WOO-USDT, ONT-USDT, EGLD-USDT, MINA-USDT, QTUM-USDT, AR-USDT, BAT-USDT, STORJ-USDT, XTZ-USDT, ZRX-USDT, CELO-USDT, IOST-USDT, RVN-USDT, IOTA-USDT, RSR-USDT, AGLD-USDT, ETHW-USDT, UMA-USDT, PERP-USDT, FLM-USDT, CORE-USDT, API3-USDT, BNT-USDT, BLUR-USDT, GAS-USDT, ORBS-USDT, BIGTIME-USDT, SLP-USDT, CVC-USDT, BICO-USDT, FLOW-USDT, SSV-USDT, AUCTION-USDT, CTC-USDT, ACE-USDT, CETUS-USDT, METIS-USDT, NMR-USDT, JOE-USDT, FXS-USDT, LQTY-USDT, ZETA-USDT, GODS-USDT, ONE-USDT, ACH-USDT, T-USDTPublished on Oct 31, 2023Updated on May 11, 2026253What limits are there for spot copy trading?
BICO-USDT, ZRX-USDT, ORBS-USDT, BADGER-USDT, API3-USDT, AIDOGE-USDT, LOOKS-USDT, RSR-USDT, RVN-USDT, SLP-USDT, WOO-USDT, BAT-USDT, ELF-USDT, RACA-USDT, CVC-USDT, VRA-USDT, WAXP-USDT, NFT-USDT, JOE-USDT, ALPHA-USDT, SWEAT-USDT, ID-USDT, GODS-USDT, BAL-USDT, USTC-USDT, CTC-USDT, AUCTION-USDT, FXS-USDT, ILV-USDT, FLR-USDT, ASTR-USDT, RON-USDT, ACH-USDT, SNT-USDT, VELO-USDT, ENJ-USDT, RIO-USDT, CFG-USDT, PHA-USDT, KDA-USDT, ACE-USDT, RSS3-USDT, METIS-USDT, VELODROME-USDT, CELR-USDT, ELON-USDT, RPL-USDT, T-USDTPublished on Oct 30, 2023Updated on Mar 10, 2026127How do I unlock my deposit when the Travel Rule additional verification is required?
channel name in the Exchange platform field Select I'm the sender checkbox and your legal name will auto-display in the First name and Last name field, then select Submit Fill in all the necessary sender's information Under certain circumstances, you're required to select your country or region of residence in the Country/region field Once your additional verification is successful, your deposit will be unlocked Once your deposit is unlocked, you can convert it into your desired cryptocurrencies3. b)Published on Apr 29, 2024Updated on Apr 17, 2026200